Gatehouse. Log burner, enclosed garden, Free WiFi, free parking and pets welcome – Home 581833 Cottage
- 2 bedrooms
- 5 sleeps
- 3 nights min stay
Gatehouse. Log burner, enclosed garden, Free WiFi, free parking and pets welcome – Home 581833
- 2 bedrooms
- sleeps 5
- 3 nights min stay
- Nearest beach 16 km
- Child friendly
- Car advised
- Pet friendly
- Private garden
Description from owner
Relax at Exmoor Cottage Holidays, in front of the multi-fuel stove, or dine al fresco on the decking outside this charming cottage which is ideal for families, couples and pets. The Gatehouse is in a peaceful village location and is warm and comfortable with character features, private enclosed patio, large children's play area and just five minutes walk from a shop and pub.
The Gatehouse (part of "Town Tenement Farm") is cosy and snug, having recently been renovated with a modern kitchen and bathroom and insulated walls. There is a large living room with exposed beams, a multi-fuel stove, comfortable seating, Freeview TV and a dining area with dining table and chairs. There are French doors to a lovely private enclosed garden with large decked area and picnic table.
The fully-equipped kitchen has an electric oven & hob, fridge (freezer box), microwave and dishwasher. Upstairs are two bedrooms, a double bedroom and a triple (with a single bed and large bunks) and a bathroom with a bath (shower over), hand-basin & WC.
No-one can get bored at the Gatehouse. If the WiFi and 100 or so Freeview TV channels aren't enough there are many books, games & DVD's, and three acres of grounds to explore (with wild-flower meadow, wildlife pond, and large children's play area with two towers, bridge, swing, slide, climbing board & net, fireman's pole, etc). Watch the birds in the courtyard, or enjoy a family picnic in the grounds which has lovely views of Exmoor.
A cot, high chair, fire guard and stair gate are available free of charge, and towel sets available for hire (£5 per set comprising bath towel and hand towel). Dogs are very welcome (£18 per stay for each dog) and there is a lovely walk through the grounds where they can run off-lead. Hand-soap, cleaning materials and tea towels are provided, and a welcome pack with many essentials (until you can get to a shop) including a basket of logs & kindling, tea, coffee, sugar, fresh milk, bin bag, toilet paper, shampoo, conditioner & matches.
The Gatehouse is in the quiet and peaceful village of Challacombe and within the Exmoor National Park. Within 300 yards is an excellent pub with award-winning food and real ales, and a handy general shop and Post Office with delicious home-made cakes. Challacombe has excellent local walks and is an ideal central location from which to explore Exmoor, the sandy beaches of Woolacombe and Croyde, and the spectacular coastline of North Devon & Somerset.
The Gatehouse is one of five holiday cottages (known as "Exmoor Cottage Holidays") converted from a former farm. The cottages form a 'U' shape around a charming courtyard and each has a log burning stove and a private enclosed garden. The other four cottages (sleeping 1-6 people) are also available, look under "Challacombe". The owners, John & Melanie Moore, like to greet all customers personally and are available at the cottages most days to feed the birds and help you plan your day.
- Great for children of all ages
- Pets welcome
- Cot available
- High chair available
Bed & bathroom
- Bedroom 1: Double Bed
Bedroom 2: Bunk Bed Single Bed
Beds in other rooms:
- 1 Family bathroom
- Wi-Fi available
- Shared garden
- Private garden
- Climbing frame
- Swing set
- Internet access
- Central heating
- Washing machine
- Clothes dryer
- High chair available
- DVD player
- Stereo system
- Hair dryer
- Linen provided
- Not suitable for wheelchair users
Interaction with guest
This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: £100.00
- No smoking at this property
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
24 hours after booking
50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
4 weeks before
No refund if cancelled less than 4 weeks before check-in.
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the owner
Melanie And John M.
- Average reply time:
- 1 hour 31 minutes
- Response rate:
- Calendar updated:
- 03 Apr 2021
- Years listed:
- Overall rating:
Languages spoken: English
This Cottage has 2 bedrooms, 1 bathroom and sleeps 5. It’s been listed on Holiday Lettings since 12 Aug 2013. Located in Exmoor National Park, it has 43 reviews with an overall rating of 5. The average weekly rate varies from £523 to £1031.
The Owner has a response rate of 100% and the property’s calendar was last updated on 03 Apr 2021.
Map and how to get there
– based on 43 reviews
- Very Good
“A truly lovely Cosy welcoming place to stay”
Very clean and well equipped cottage and as myself and my sister were there for Christmas the cottage had even been decorated which was a lovely touch.Very helpful and friendly owners.Set in a peaceful location in the beautiful Exmoor National Park where there is so much to explore but also within a short drive to the coast and Somerset.Lovely walks from the door of the cottage,with a welcoming pub just a 2 minute walk,we would definitely recommend the Gatehouse and very much look forward to returning there one day.
Owner's reply: Thank you for your great review. It was lovely chatting with you during your stay. Our location is ideal for exploring Exmoor - Devon and Somerset areas. And both coast and countryside too. We are glad that you enjoyed your Christmas stay and look forward to welcoming you back again soon. Best wishes Melanie and John
“Excellent 10 stars!”
What an absolute find! We stayed in the Gatehouse and it was perfect, cosy comfy full of charm and spotless clean! You walk in drop your bags and you instantly feel relaxed. Melanie there to greet us … More
Owner's reply: Thank you for your great '10 star' review of our Gatehouse at Exmoor Cottage Holidays. We are glad to know that you had a perfect stay and that you were cosy and comfortable in the cottage. It was our pleasure to chat with you and advise you of things to see and do. It is great to know that we seem to have the balance right of being around but not being in the way - thank you. Challacombe is a lovely base for an Exmoor holiday, specially with the Black Venus a short walk away. We very much look forward to welcoming you back (and your adorable furbabies too, of course). Very best wishes Melanie and John
“Another perfect week at Exmoor Cottage Holidays, Town Tenement Farm, Challacombe.”
This was our 5th visit to Town Tenement Farm and the third time in The Gatehouse. Having also stayed in Wisteria Cottage. We returned here knowing it would be spotlessely clean (particularly importa… More
Owner's reply: Thank you for your lovely review. It was lovely to catch up with you again and we are glad that you enjoyed your stay. Challacombe is indeed a lovely quiet village and the Black Venus Inn is a real bonus. We will plan some more walks for your next visit! See you in December. Very best wishes Melanie and John
“Extremely wonderful peaceful holiday”
I have just returned home from Gatehouse cottage. I cannot praise Melanie and John enough. The cottage was immaculate and fully equipped with everything you need plus extras. The quiet surroundings o… More
Owner's reply: Thank you so much for your great review. It was lovely chatting with you both and hearing of your fun days out, Duster in particular. We hope that the plants we gave to you, do well in your garden and we look forward to welcoming you back again soon. Melanie and John
“Lovely warm cottage”
My husband and myself stayed here for 3 nights towards the end if October and we had a wonderful time! When we arrived the keys were already waiting for us so that we could let ourselves in and start … More
Owner's reply: Thank you for your great review. We are glad that you enjoyed your stay in our Gatehouse, the woodburner is brilliant for cosying down and the cottage is indeed very well insulated. We are happy with the return of the the bluetits - they have been missing for a year! There are so many wonderful walks on Exmoor and we are always willing to share details of the best ones. We look forward to welcoming you back soon. Best wishes Melanie and John
“-Re-review: Home from home”
We never go anywhere twice if we don't like everything about the place we stay, (we can be very picky) but we have returned here for a number of years now. Challacombe is a great little village, with friendly people, quiet lanes, a Post Office (that does home-made take-aways on Tuesdays: we had a lovely roast chicken dinner but the previous week was pork in cider) and a pub with great food. I was far too relaxed to cook every night and could just about manage the 3 minute walk; though with so much to look at it usually took 10 . You can tell it's a safe place for dogs and children because the ducks from the stream were laying their eggs in the road and soft verges. These charming lanes come with an abundance of wildflowers rather than white lines and if you like walking you'll love the footpaths that lead off the lanes and all within a 2 minute walk from the cottage door. We still haven't got round to all of them! The cottage itself is roomy and well-equipped.Being out in the National Park the cottages have a septic tank but that doesn't cause any issues unless you're daft enough to flush baby wipes down the loo and bung up the pipes, which only causes a back-up and a pong in the cottage where it was done. There are no phones in the cottages and a mobile signal is a bit hit-and-miss but you can always log on to the wi-fi and make the folks you left behind jealous, like we did. The wi-fi isn't fast enough for streaming but who has time for that anyway? We also found it so much better to wake up to the sounds of birds than the noise of traffic. (Rush hour in the village consists of a car and a quad-bike at around 7.30am & again at 4.30pm as far as we could tell. Each cottage here has it's own garden but they all vary in size. The Gatehouse garden is like the Secret Garden. It's not manicured into a green desert and devoid of life. There is no lawn, the plants are exuberant and so is the wildlife. In half an hour we counted 12 different species of birds, a couple of (now rare) hedgehogs and loads of butterflies. There are two other areas in the grounds to loll about in. On the flat, and across the car-park, is a wildlife area. Obviously this is "managed wild" and there is a largish pond so children and dogs should be supervised. It might get a bit squishy underfoot sometimes too so not somewhere to wear your Jimmy Choos. The other area is up the hill. Kids and dogs love running through the long grass to the play frame whilst I prefer to use the mown paths to sneak a peek over the wall at the Alpacas in the adjoining field. If you and your children would like something a little more exotic the Exmoor Zoo is just a ten minute drive up the road; where you can get really close to all the exhibits and their keepers. If you like to relax on holiday, connect with nature, recharge your batteries and see the night sky covered in twinkling stars, this is the place to come. If you just want to move your life to a different location for a while, go somewhere else.
Owner's reply: Thank you for your very lovely review, it made us feel very humble and a little bit emotional. It is really good to know how much our cottages and grounds (and hard work) are appreciated (we don't often have negative comments but when we do, it is difficult not to take them personally). Challacombe is indeed a beautiful place to visit, with lots of wildlife and country walks, and excellent local facilities - pub and shop. We are also well placed for getting to lots of attractions (Exmoor Zoo, Combe Martin Dinosaur Park, NT houses, RHS gardens to name a few....), beaches, towns and villages. We look forward to welcoming you again for your next stay.
John and Melanie were very helpful but the description of the property did not match! There is practically no garden as it is all overgrown which makes it very difficult with children and dogs. You&rs… More
Owner's reply: We are sorry that you didn't enjoy your holiday, but we strongly disagree that our Trip Advisor advert is at all misleading. Some of your comments are demonstrably untrue: a glance at Google Earth shows that we are indeed set in 'acres of beautiful countryside'; any OS map (such as the one we lent you) shows the many local footpaths and hundreds of acres of open access land where you can roam at will; there is free wifi available in the cottage; and whilst the pond is fully enclosed (for safety) it is easily accessed through a gate, and there is a bench beside the pond where you are welcome to sit and contemplate the pond life. The Gatehouse garden doesn't have a lawn, but does have a large decking with a picnic table as described in our advert (and shown in photographs) and although the play area isn't Butlins, it is usually very appreciated, and just as described (and shown in a photograph). We do agree that there was a very bad smell in the cottage after you left (but not when you arrived). This was not caused by the septic tank, but by a wet-wipe that you had put down the toilet, although we did ask you on arrival not to flush wet-wipes as they can cause blockages. We are pleased you found us 'very helpful', but regret you didn't mention your problems during your stay, although we spoke to you several times. You did however say that you didn't like the drizzle on two days, and some of the narrow country roads, which no doubt contributed to your negative experience. That our descriptions are accurate can be judged from our other reviews. All of our cottages have been visited and verified by Trip Advisor, and all have been awarded a 2018 Certificate of Excellence.
“Perfect visit to Exmoor”
We had the most wonderful stay from the friendly welcome on arrival from Melanie to the very homely & comfortable Gatehouse cottage. It was the most dog friendly accommodation we have been too and… More
Owner's reply: Thank you for your great review. It was lovely meeting you and we look forward to welcoming you back soon. We are glad that you were comfortable in our Gatehouse cottage (and your dogs too). Best wishes Melanie and John
“Perfect Holiday Retreat”
Exmoor Cottage Holidays is a true gem of a place, from it's stunning surroundings to its cozy comfy cottages. We have stayed on several occasions now and have never been disappointed. John & Melanie's (the owners) knowledge of the area and advice makes staying here extra special. The cottages are very well equipped and spotless. A truly perfect setting for those who seek comfort and restful vacations and the activity seeking vacations. One big added bonus for us is that pets are allowed. Thank you once again for a perfect get away see you next year !
Owner's reply: Thank you for your great review. We are glad that you enjoyed your stay in our Gatehouse ( your most recent visit). We are always happy to advise our guests of things to see and do in the area. We look forward to welcoming you (and your dog) again soon.
“Wonderful as usual”
Another visor to the Gatehouse cottage As usual immaculate, everything you need, Mel an Jon great hosts We will be back next year for or c10 visit Counting the weeks down
Owner's reply: Thank you for your lovely review. It is always nice to see you and we look forward to welcoming you back again soon.
- How do I find more info about the property?
You can get in touch with Melanie and John (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your holiday booking to send the owner a message.
- What if I have questions before I book?
Send Melanie and John (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Melanie and John (the owner)?
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your holiday booking to view Melanie and John the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
Use the Book your stay form to pay provisionally online and send Melanie and John (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Melanie and John (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
When you pay online through the Book your stay form, a booking request is sent to Melanie and John (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.
You can also request a quote from Melanie and John (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.
- How do I pay for my holiday?
Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Melanie and John (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Melanie and John (the owner) before booking?
You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.
- How do damage deposits work?
In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.
- How do I pay the balance of my holiday?
You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.
- How can I retract my booking request?
You’ll need to contact Melanie and John (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.
- How do I cancel my booking?
Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I edit my booking?
You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Melanie and John (the owner) a message.
If Melanie and John (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.
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