from £220 / night help Price for guests, Nights

VISITED BY TRIPADVISOR

Luxury 2 bed 2 bath in Chelsea Central London – Home 1440638 Apartment

  • 2 bedrooms
  • 4 sleeps
  • 7 nights min stay
VISITED BY TRIPADVISOR

Luxury 2 bed 2 bath in Chelsea Central London – Home 1440638

  • Apartment
  • 2 bedrooms
  • sleeps 4
  • 7 nights min stay

Average Average – based on 3 reviews

Top Review

See all reviews

Apartment / 2 bedrooms / 2 bathrooms / sleeps 4

Key Info

  • Child friendly
  • Car not necessary
  • Air conditioning
  • No pets allowed

Description from owner

Description

More Less

Families

  • Great for children of all ages
  • No pets allowed

Bed & bathroom

  • Bedroom 1: Double Bed
    Bedroom 2: Double Bed
  • 1 Family bathroom, 1 En suite

Amenities

  • Wi-Fi available
  • Air conditioning
  • Patio
  • Waterfront
  • Balcony or terrace
  • Internet access
  • Central heating
  • Cooker
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Kettle
  • Dishwasher
  • Washing machine
  • Iron
  • TV
  • Satellite TV
  • DVD player
  • CD player
  • Linen provided
  • Towels provided

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Access

  • Lift access
  • Accessible for wheelchair users — please contact the owner for details before booking

Policies

Check in time:15:00, Check out time:11:00
If you have any questions about check-in or check-out times, please contact the owner/manager.
Payment
This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).

Damage deposit: £750.00
Smoking
No smoking at this property
Cancellation policy
View Policy

About the owner

Temi O.
Average reply time:
2 hours 59 minutes
Response rate:
95%
Calendar updated::
22 Feb 2018
Years listed:
7
Based in:
United Kingdom
Overall rating:

Languages spoken: English, Finnish


This Apartment has 2 bedrooms, 2 bathrooms and sleeps 4. It’s been listed on Holiday Lettings since 06 Mar 2014. Located in London, it has 3 reviews with an overall rating of 3.5. The average weekly rate is £1500.

The Owner has a response rate of 95% and the property’s calendar was last updated on 22 Feb 2018.

Map

Map and how to get there

Map

Guest reviews

Average – based on 3 reviews Average
3 reviews

Excellent
2
Very Good
0
Average
0
Poor
0
Terrible
1

“Great location but disappointed with apartment”

Reviewed 6 Jul 2016

The absent owner had been let down by her cleaner who told her the cleaning was to hotel standard. Perhaps 1* hotel accommodation. Very dusty surfaces, bath mats incredibly dirty that we had to wash them and the dryer did not work so took 3 days to dry. The towels supplied were incredibly thin. There was no rack for drying. There was excess furniture ie two large TVs in living area. The cleaner had left several oil infusers which people before us had put outside on deck. But the smell was so strong that we had to open all doors and windows for 3 days to try and get rid of the smell. We were using the apartment to work so most uncomfortable. The owner was however very helpful and apologetic but we were left unsatisfied.

Owner's reply: I'm very sorry that you had such a negative experience at the apartment Dawn. You fed back that the apartment hadn't been cleaned thoroughly by my cleaner and within an hour of your complaint, I had arranged to send you another cleaner to do a refresh clean but when I contacted you to confirm the cleaner would be visiting, you declined saying it wasn't necessary. You certainly didn't give the impression that anything was incredibly dirty as you're stating here, you only mentioned that there was some fluff in the bathroom and a vase which hadn't been emptied. You called me after a few days of being in the apartment to report that the dryer was not working after the wash cycle. As I mentioned, this was a new issue that must have just developed as it had been working fine with the last tenants - these technical faults can develop and within 2 hours, I had arranged for a laundry service to pick up your laundry from the concierge desk later that evening, launder and dry and fold your laundry and return to you within 24 hours. When problems occur in an apartment, the best anyone can do is to try and resolve those issues in as timely a fashion as possible, and one would hope that these efforts would be noted and would reflect in any review you go on to give. I appreciate that you had a few complaints, but I did everything possible to resolve those complaints to what appeared to be to your satisfaction. Having done that, I think leaving a 1* is quite harsh for an apartment in almost brand new condition, where all your concerns were immediately addressed. - you certainly never gave any indication of dissatisfaction to the degree your review indicates. In any event, I appreciate your feedback and thank you for the time taken to leave the review.

Review 1-3 of 3

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