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Ayr holiday apartment rental with internet access and TV

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From the manager

  • Apartment
  • 2 bedrooms
  • Sleeps 4
  • Min stay varies
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Child friendly
  • Pet friendly

From the manager

Located on the doorstep of Ayr Harbour, you can enjoy the first sip of your morning coffee on the balcony in Carrick Retreat. Whilst soaking up the fresh sea air and beautiful views, Carrick Retreat is the perfect location to being your well-deserved break.

The 2-bedroom property comes equipped with a family bathroom, as well as an ensuite bathroom which is attached to the primary bedroom. There is also a sofa bed in the living room but can sleep up to 2 guests, accommodating 6 guests in total – making Carrick Retreat the ideal stay for a friends and family getaway.

There is a dishwasher in the kitchen. So, after entertaining friends and family no one has to worry about cleaning up the dishes. You can sit back and relax.

Carrick Retreat is only a short walk into Ayr town centre as well as Ayr Beach. Giving you endless activities to explore. From long walks along the beach front to indulging in the lively cafes, restaurants, and bars you will be surrounded by.

Free parking is available right next to the property.

Carrick Retreat is also accessible by both lift and stairs.

Travel cot and highchairs are available upon request.

For more information about your stay, give us all today!

Enjoy morning breakfast and early evening drinks on the large balcony with one of the world’s most beautiful sunsets as your backdrop. Step through the door of this Donnini Apartment and forget anything other than perfection. The walls feature artwork by internationally renowned artist (and local lad) Peter Howsen, adding to the style and superior comfort that this apartment offers.

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Amenities

Bed & bathroom

  • Bedroom 1: Super King Bed
  • Bedroom 2: Super King Bed
  • Beds in other rooms: Sofa Bed
  • 1 Family bathroom, 1 En suite

Families

  • Great for children of all ages
  • Pets welcome

Access

  • Parking
  • Not suitable for wheelchair users

Essentials

  • Wi-Fi available
  • Patio
  • Internet access
  • Central heating
  • Cooker
  • Fridge
  • Microwave
  • Toaster
  • Kettle
  • Dishwasher
  • Washing machine
  • Iron
  • TV
  • Linen provided
  • Towels provided

Show all amenities Show fewer amenities

Carrick Retreat - Donnini Apartments – Home 9436341

Enter your travel dates, we'll provide the best price for you

    Owner fees cover things like cleaning. Click Book now to review a full breakdown of the cost before making your payment.

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    Carrick Retreat - Donnini Apartments – Home 9436341

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    Map

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    Availability

    Cancellation policy

    Full refund

    100% refund within 24 hours after booking (provided the stay is at least 60 days away).

    Partial refund

    50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

    25% refund of the amount paid (minus the booking fee*) if cancelled at least 2 weeks before check-in.

    No refund

    No refund if cancelled less than 2 weeks before check-in.

    100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
    Booking confirmed
    50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
    24 hours after booking
    25% refund25% refund of the amount paid (minus the booking fee*) if cancelled at least 2 weeks before check-in.
    4 weeks before
    No refundNo refund if cancelled less than 2 weeks before check-in.
    2 weeks before
    Check-in date
    * This fee helps us run our secure platform and enables us to provide 24/7 customer support

    Things to know

    Check in: 15:00 Check out: 11:00
    If you have any questions about check-in or check-out times, please contact the owner/manager.

    Payment

    This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).

    See more

    Smoking

    No smoking at this property

    House rules

    Property has quiet hours from 21:00 to 8:00, pets are allowed, pet accommodation can be charged, smoking is not allowed, events are not allowed, suitable for children, suitable for infants.

    See more

    About the manager

    Donnini Apartments
    Calendar updated:
    25 Apr 2024

    Years listed:
    6

    Based in:
    United Kingdom
    Languages spoken: English
    This Apartment has 2 bedrooms, 2 bathrooms and sleeps 4. It has been listed on Holiday Lettings since 01 May 2018. Located in South Ayrshire, it has 6 reviews with an overall rating of 4. The average weekly rate varies from £962 to £11542.
    The Manager has a response rate of 53% and the property’s calendar was last updated on 25 Apr 2024.
    This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

    These are the details provided by the business owner.

    Business Name

    Business Address

    Business Telephone

    Business Email

    Other Applicable Information

    Reviews

    4
    Very Good
    6 reviews
    Excellent
    4
    Very Good
    1
    Average
    0
    Poor
    0
    Terrible
    1
    margaret g
    Larkhall, United Kingdom

    Weekend away
    Aug 2022

    Lovely apartment on Ayr sea front bet central location. And a gorgeous view large bedroom and bathroom very well appointed we thoroughly enjoyed our stay

    Reviewed 30 Aug 2022

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    Response from the manager
    Thank you for taking the time to provide us with feedback following your stay at Carrick Retreat. We are delighted to see you enjoyed your stay and found the apartment to have gorgeous views and well appointed throughout. We look forward to welcoming you back again in the future. All the Best, Team Donnini.

    This response is the subjective opinion of the management representative and not TripAdvisor LLC.

    Global10676841497

    Non existent customer service, dirty apartment with urine stained bed
    Jul 2022

    Due to the unhygienic conditions at the apartment, we found alternative accommodation [that is worthy of being called luxury) and vacated the Carrick Retreat two days earlier. On reflection we should … More 

    Reviewed 20 Aug 2022

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    Response from the manager
    We are very disappointed that on arrival, you did not experience the standard our team strive to provide for each guest. Our team carry out regular, random inspections of our properties after our housekeeping team have visited properties to allow us to audit the standards and provide regular feedback to housekeeping to ensure our standards remain high. We were extremely saddened to receive your in-house feedback which indicated, that on this occasion, we had fell short on our standards. Our team worked quickly to call you and arrange to rectify these issues to allow you to enjoy your stay. Our team are on hand to assist 24/7 and although we strive to not run into any issues, we would have been more than happy to rectify these issues at your time of arrival or arrange for alternative accommodation to ensure you and your wife were comfortable. We sincerely apologise that the information regarding pets was wrong on Expedia. The information we provide Expedia is reviewed regularly to ensure it stays up to date however, on investigating this matter with Expedia direct, we found that they were having integration problems which had resulted in some information not being pulled through to their site properly. Our team worked tirelessly with Expedia to resolve this and ensure all information is accurate going forward as this is not acceptable for our guests. Unfortunately, we have had a lot of reports from guests regarding the number of birds which would fly into the balcony whilst our guests would be trying to enjoy a peaceful seat watching the ocean. As a measure to combat this, we erected a mesh to prevent this ongoing feedback we were receiving. The other properties within the building are privately owned lets which we do not manage hence why they do not have the mesh. We are sorry you felt there were safety issues however all our apartments have full lockable main doors as standards such as any private apartment would. Our guests are in control of the keys throughout their stay, and we do not provide security chains on any of our doors as the full locking mechanisms are secure. Our team have never removed any chain from our Carrick Retreat Apartment and suggested that the owner of the property may have used this chain function when it was their own private home. I am sincerely sorry to hear that the mattress and curtains did not make you feel comfortable. I have addressed these points with our operations team who will review these items ahead of future guests. I have also detailed your feedback to our cleaning team and re-issued our cleaning standard checklists to reiterate these and have scheduled refresher training for the team to ensure standards do not slip for any future guests. Unfortunately, previous guests have burnt the ironing cover whilst using the iron. This has since been replaced as I can understand that the burn marks may have made it appear unclean. Our maintenance team were briefed on the issue with the bedroom door which has since been resolved. Our business model is one which manages properties for individuals, and we are in regular contact with the property owners to establish a good working relationship and support on rectifying any issues which arise within their properties. Our operations manager has previously resolved this matter directly with you. Best Wishes, The Donnini Team

    This response is the subjective opinion of the management representative and not TripAdvisor LLC.

    harry209968
    Bakewell, United Kingdom

    Excellent Service
    Jun 2021

    Stayed in Carrick Retreat for a family gathering. Excellent service from the team, couldn't fault them. The apartment is in a prime location on the beach front and everything we hoped for. We … More 

    Reviewed 3 Jul 2021

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    AnnFrank2002
    Glasgow, United Kingdom

    CARRICK RETREAT - EXCELLENT APARTMENT
    Feb 2019

    This is second time we have been to this apartment and already have booked two further stays. The location is lovely with views from windows and balcony over the Firth of Clyde. The apartment is ver… More 

    Reviewed 26 Feb 2019

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    Response from the manager
    Hello Ann, Thank you very much for your positive feedback. We can't wait to welcome you back to stay with us! The location of the apartment really is great,and the views over to Aran really are something else! Customer Service is one of our top priorities so we are glad to hear the Team went the extra mile, we will be sure to pass on your lovely comments to everyone. The Champagne Hamper is a lovely extra, especially if you are having a weekend away or celebrating with friends and family! We look forward to seeing you soon. Kind regards, The Donnini Team

    This response is the subjective opinion of the management representative and not TripAdvisor LLC.

    Harry B

    Excellent
    Feb 2019

    Comfortable apartment with a lovely sea view .There is underground parking which makes it convenient when unloading travel luggage.There is a lift to take you to your apartment no need to carry your l… More 

    Reviewed 19 Feb 2019

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    Response from the manager
    Hello Harry, Thank you very much for your kind comments. We are glad you found the apartment comfortable and the underground car park and lift very useful. The views from the apartment really are something - especially at sunset! It is lovely to hear our customer service didn't disappoint as this is one of our top priorities! We hope to see you again in the near future. Kind regards, The Donnini Team

    This response is the subjective opinion of the management representative and not TripAdvisor LLC.

    Review 1-5 of 6

    FAQs

    How do I find more info about the property?

    You can get in touch with the property manager through the contact form on this page.

    If you’ve already booked, go to Manage your holiday booking to send the owner a message.

    What if I have questions before I book?

    Send the property manager an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

    How do I contact the property manager?

    Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

    If you’ve already booked, go to Manage your holiday booking to view the property manager's contact details or send them a message.

    What's the difference between 'Book your stay' and 'Contact the owner/manager'?

    Use the Book your stay form to pay provisionally online and send the property manager a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

    Or send the property manager an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

    What is a booking request?

    When you pay online through the Book your stay form, a booking request is sent to the property manager. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

    Only bookings paid for through our site are covered by our trusted Payment Protection.

    How do I know my booking is safe?

    To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

    Find out more about booking safely.

    How do I know what it will cost for my stay?

    Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
    Click Book now to see a full breakdown of the price.

    You can also request a quote from the property manager through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

    How do I know if my booking request has been accepted?

    You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

    How do I pay for my holiday?

    Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. the property manager will have 24 hours to accept the booking and no money will leave your account before then.

    If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

    Only bookings paid for through our site are covered by our trusted Payment Protection.

    Why can't I call the property manager before booking?

    You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

    If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

    How do damage deposits work?

    In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

    Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

    How can I view and manage my booking?

    Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

    How do I pay the balance of my holiday?

    You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

    We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

    How can I retract my booking request?

    You’ll need to contact the property manager to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

    How do I cancel my booking?

    Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

    How do I edit my booking?

    You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send the property manager a message.

    If the property manager agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

    View all FAQs

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    6 reviews
    from

     £138 

    / night
    Total
    Contact manager
    Book now
    6 reviews
    from

     £138 

    / night
    Total
    Contact manager
    Book now