“A Very Relaxing Holiday” This villa in Playa Paraiso is located in a quiet residential street with easy parking. The views from the upstairs rooms and balconies are excellent. The pool area is in sun all day and is a great place to sunbathe. The to
Comfortable well equipped villa in quiet location. Lovely view from rear of villa towards sea. Ideal for different Christmas in warm sunshine. Plenty to do at local beaches and well worth visiting the… More
“Lovely relaxing place”
Reviewed 14 Jan 2012
This villa offers complete home from home comfort. The location is perfect, with shops, bars and Restaurants within easy walking distance so car hire is not essential. Car of Taxi gets you quickly to… More
“Villa perfect, location not,”
Reviewed 14 Apr 2012
Four sisters on yearly holiday, the villa was perfect very comfortable home from home, but i have to say the location was not. The beach that Ian told us that was walking distance was a pebble (actual… More
While it is disappointing to read this review and I concede we had an issue with the pool that only transpired on the day this party were arriving I feel most of the other info is inaccurate.
We have had a system for ten years re access and how to get the keys. This avoids meet and greets and has worked well for all this time. We at no stage advised someone would met them and the access arrangements were on the instructions forwarded.
The guests state that four weeks after return they have not had deposited refunded? well the review was written little over two weeks after they returned therfore it is inaccurate.
I was on holiday myself and had informed the guests of this, they have not only had the deposit returned now but a small refund for the inconvenience they had (120€ returned)
In there initial enquiry they clearly stated that Beaches were very important to them. I replied stating that if this was the case then perhaps Playa Paraiso was not the place for them as Beaches are limited. Despite this another sister called me and despite what was given by way of info wished to book. I further advised the "pebble Beach" refered to was overgrown but another beach within Paraiso between Roca Nivaria and Buena Vista Hotels existed. They do not mention this.
The guests claim to have been stranded yet There is a bus stop 200m from the house and the 472 or 473 passes every twenty minutes in both directions going to almost everywhere on the island. As the Bahia Principe Hotel is to the rear of us there are also taxis passing frequently. The nearest bar is 200m, opposite the bus stop, and the mini market 400m. I produced a document of all the bars and restaurants in the area for the info of guests so they would have been aware of locations. There are about a dozen places to eat within 15 minutes of the house and excellent transport routes to other areas.
I am pleased that there seems to have been no actual problem with the house and it is the location and service from our managers that the guests are not happy with.
The location I have explained and other reviews mention what people see as a good location. Indeed both comments either side of this guests stay praise location and managers in our guest book within the Villa.
I at no time suggested the pool remained unfilltered. Our pool guy was going round in the morning of 21st March as they arrived on the evening of 20th. The pool was losing water and we had realised this on the 20th. When called I advised that though the filter had been turned off for the time being that it was ok to use THAT DAY as it had chlorine and circulation but was answered with comments about stagnant water to which I quelled there fears (or so I thought).
Our managers do not meet every one. There details are on our notice board and the house is left clean and tidy with towels etc all left out. Only if they are called do they come around to solve any issues. It is pretty normal in a one week stay that they will not see guests unless called.
I received a txt from guests on the 21st after pool had been looked at and it stated all was good now and perfectly happy and sorry for any problems we had. I presumed all was then in order as we heard no more until the review was posted. Indeed the wrong bank details were initially given or the refund would have been even quicker. It was paid on 18th which is still more than a week inside the four week period suggested on the review posted some days earlier before we had clarified the situation.
We aim to keep our guests happy and respect there right to make comment. We do however require this to be accurate and some of the statements are simply not. Some are about opinion but for example we have been marked 1/5 for key access and yet the system has been in place for ten years and involved having a code to get firstly into the garden gate and then the same code for collecting keys. If they had not this info as suggested they simply would not have accessed the house so I fail to see how they had anything other than the correct information.
I sincerely hope this has clarified the review
Comfortable and an ideally located 1-bedroom apartment. It is situated in the south of the island, just 50 meters from the beach - in the lovely and relaxed town of Playa Paraiso.
Approximately 200 meters away there is a shopping center, where you will find a supermark …see more
Schon zum zweiten Mal miete ich dieses Appartement und kann sowohl den Inhaber als auch die Unterkunft an sich nur wärmstens empfehlen.
Das Appartement befindet sich nur 70 m vom Strand entfernt un… More
Vielen Dank für Ihre Bewertung, Sie sind willkommen, bald wieder für den nächsten Karneval zu kommen, wird es wieder sehr bald wieder! :))
Beautiful 1 bedroom apartment on the 16Th floor with fantastic ocean views. On clear days you can see the neighbour island of La Gomera. Enjoy in this panorama unforgettable sunsets.The apartment is very spacious with 49m2 plus 6m2 balcony. The apartment has a living / …see more
Nice apartment for 4 people with 2 bedrooms, one double and the other with 2 single beds, fully equipped kitchen, dining table and 4 chairs, plus 2 folding chairs, comfortable sofa chaise longue for 4 people, fantastic Lg Smart Tv 3D glasses included to be able to see y …see more
NEW COMPLEX WITH POOL AND TERRACES. PERFECT TO SPEND THE HOLIDAY FAMILY OR FRIENDS. THE HOUSE IS NEAR MALL AND NOT FAR FROM THE BEACH PLAYA PARAISO. THERE ARE 2 BEDROOMS, A LIVING ROOM have sofá bed. THIS FULLY EQUIPPED KITCHEN WITH ALL APPLIANCES inluido DISHWASHER AN …see more
This 2 bedroom penthouse is very special and romantic place to spend your holidays ,located on the first ocean line in a small private building in Playa Paraiso areaThis apartment offers everything you might need and for a very good price, modern furniture …see more
new luxury penthouse apartment on two levels with 3 bedrooms , 2 bathrooms ( one with a spa bath and one with shower) , there are 2 large terraces with Jacuzzi on the street, in a new complex in Adeje Paradise in Playa Paraiso. Great ocean views from all floors .new lux …see more
You can do many different activities. You can combine walking holidays and relaxing on the beach. For children and adults: the biggest water park in Europe "Siam Park" (11 km) 12 minute driving …see more
The Duplex is located in a high-level Residence. There are several different sized heated pools available to guests of Residence. The area is very quiet. Next to the pools there is a bar (not free service) where you can get coffee (Lavazza) and / or a rich cocktail; als …see more