“Everything you need for a week away” The accommodation was fantastic and well equiped. The location was ideal-not far from the beaches and a 10 minute drive to Padstow. We hired bikes and the shed was ideal to store them securely. An added bonus wa
“Fabulous stay” We've just returned from a weeks stay at Mario's lodge.
It was perfect. Everything you needed and more :-). the park is very quiet which is just how we like it. WE have stayed there in pervious years so knew what it was like.
we booked this lodge for a one week stay. The owner was very helpful as we could only travel Sunday to Sunday rather than the normal Saturday only. Arrived at the site and the lodge was as advertised,… More
Reviewed 7 Aug 2012
We were a family of Grandparents, Parents and 2 small children aged 1 and 3 yrs. The Lodge was just as advertised, very clean, comfortable and a perfect home from home for the week. We found the lod… More
“Spotless chalet equipped with everything for the family”
Reviewed 24 Apr 2012
This base is well situated to explore this beautiful area which has many great eateries. Three of us stayed in the chalet with two others joining us for dinner in the evening. The accommodation is com… More
The Coach House is a stunning holiday cottage located in a secluded spot just outside the fabulous fishing port of Padstow in Cornwall.Lots of safe outdoor space for children to play safely. Ideal for a family holiday …see more
Struggled to get hot water for 5 days. leak from 1 en suite into living room.smell of diesel on landing and bedroom.sceptic tank very smellie in bedroom and outside.would not return… More
First of all please accept my apologies for the inconveniences that you suffered whilst staying at the Coach House. Whilst in no way trying to diminish the problems that you had I feel its important to put the issues in context to allow any future guests to make an educated decision as to whether the property is suitable for them.
In respect of struggling to get hot water I can advise that we have had a few problems with our boiler over the last month. We have had the appropriate engineer out to look at the boiler and replace parts to ensure its working properly. We stayed at the property ourselves for the week before your arrival to "road test" the boiler and everything was working fine. We left the day you arrived and all was working well. Our caretaker also came in that day to prepare the property for you and again all was well. Unfortunately when you arrived you had problems getting hot water. You telephoned Joe. ,my caretaker, and he talked you through the simple procedure for re booting the boiler to get the hot water going. As we had had previous problems instructions had also been left in the manual at the house. I am guessing this got the system working as we heard no further from you until you sent a text to Joe 2 days later advising that the same thing was happening again. Joe contacted me and I advised him to get the heating engineer out straight away. Joe spoke to you and obtained your permission to pass on your mobile so this could be arranged. We heard no further from you on this or any other points for the rest of your holiday and presumed that the issue was sorted.
In your text to Joe you also mentioned that water had dripped through the ceiling from the main en suite. Each of our bathrooms is en suite. The main bedroom en suite has a bath with shower attachment taps and the other 2 have enclosed shower cubicles. The main bedroom shower attachment is suitable for rinsing hair etc when having a bath and not for full showers hence no shower curtain If guests require a full shower then we have 2 shower cubicles in the other bedrooms. Over the years we have had a handful of guests who have tried to have a full shower in the main bathroom resulting in water inevitably spraying all over the bathroom floor and then subsequently dripping down through the floor onto the ceiling below. We have tested the pipework for leaks and there are none. The drips are simply a result of using the bath for a full shower rather than the other 2 shower cubicles. We have amended our instruction manuals to advise future guests of this.
We have owned this property for the last 14 years and have never had a single problem of any description with the sceptic tank. It has always functioned properly and we have never had any unpleasant odours either when we have been staying ourselves or reported by any other guests. As you did not report this problem to us I cannot comment fully as to when or how it occurred but can only say what happened post your departure. Our Caretaker followed you in at about 1pm and also reported unpleasant odours coming from the drains. The septic tank which is not on our property and serves 9 other properties as well is maintained by a separate management company. I asked the caretaker to investigate by visiting the other properties that are served by the tank and also the tank itself. There was nothing amiss at the tank or at the other properties but the odour seemed localised to our downstairs ensuite and outside where the drain to that ensuite comes into the property. I immediately contacted the chairman of the management company that oversees the septic tank and he attended the property both inside and out at approximately 4pm. By the time he attended there were no unpleasant odours either inside or outside the property. Nevertheless he carried out a full inspection of the drainage system and tank, which incidentally was emptied the previous week, and found that everything was functioning as it should. As I stated earlier it is not possible with any certainty to state what caused the issue as it wasn't reported to us immediately but the Management company are of the opinion that it was caused by putting inappropriate material, natural waste and toile tissue only, down the toilet causing a temporary blockage that had been subsequently shifted when our caretakers carried out multiple flushings of toilets..
Likewise the smell of diesel you comment on was never reported to us and was not there when we left or reported by our caretakers on either of their subsequent visits. I have however asked the heating engineer to check this out.
As I said at the outset this response in no way seeks to diminish the issues you had but the unfortunate title of your review gives the impression that this is a neglected and uncared for property which is not the case. If and when we are aware of any issues we use our best endeavours to address them immediately.
Spacious holiday home with access to the beachThe house is set well back from the road and enjoys great privacy.There are spectacular walks in either direction from the beach along the coastal path with the rock islands of Trescore lying a short way off the coast. …see more
“Lovely holiday home!” Have just returned from a lovely week at this lovely chalet! Everything you need, very clean and comfortable, fantastic holiday park, again very clean and tidy. Very peaceful, but that's what we wanted! Definitely hope to return
“Beautiful location” Warm greeting on arrival, the house was clean,well stocked and spacious. Martin and Debbie showed us around and pointed out all the amenities. The house is ideally located for Harlyn Bay a superb sandy beach great for a family ho
We have been staying at Yellow Sands since 1996 and would not miss our twice yearly trips for the world. Sharmalyn House is spacious, well equiped, comfortable, clean, well kept and everything we cou… More
“Spacious and warm”
Reviewed 6 Nov 2012
We were a party of 8 (2 families of 4) staying in late October. The house was clean, light and warm with plenty of space, particularly the sitting room. The kitchen was well-equipped. There were 3 sho… More
“A lovely house and veiw” We adored staying here. Faultless. Eric the owner who lives above was very helpful to. A wonderful house and view over the river camel. Fab bbq and kitchen with every thing you need
My parents treated our family (and mother in law!) to a week at Bayside at Easter. My Dad is disabled, so it was a great choice for us with all accommodation on one level. The rooms were spacious an… More
Thank you for your kind remarks. We enjoyed having you all and I will pass on your comments to our cleaners. Eric & Geraldine.
“Beautiful spacious warm cosy house in the prefect location”
Reviewed 16 Nov 2012
Myself my partner and our three children aged 9,4 and 2 stayed in bay view for a week we were lucky that we had nice dry weather for October as we were perfectly situated for the camel trail and padst… More
Thank you for your kind remarks, so glad you enjoyed your stay & the weather was kind. Eric & Geraldine.
“A much more spacious property than you would expect”
Reviewed 31 Aug 2012
Although I knew it was a four bedroom preoperty, I thought that as a downstairs residence room would be quite cramped. However, this was not the case. The lounge area was very open and roomy. Each bed… More
Our 4 sun deluxe self-catering chalets are delightful two bedroomed properties which have been finished to the highest standard. Suitable for families, friends or just couples these spacious chalets offer comfort and class!
The open plan kitchen, lounge and dining room …see more
set on 120 acre farm, with lambs and chickens. 5 minute drive from popular padstow
reduced rates available in the off peak for smaller parties
within 4 miles of 7 popular sandy surfing bays, detached, south-facing barn has excellent views over ... …see more
Ideally located in the heart of "Old Town" Padstow, Duke House apartments offer 4 Star Luxury self catering accommodation. Dukes Cabin is a beautiful spacious first floor apartment, furnished in a contemporary style perfect for couples or smal families.<br …see more
Our 3 Sun self-catering chalets are perfect for families or 4/5, comprising of two bedrooms and one bathroom. These chalets are homely, pleasant and tranquil. Equipped with all you will need whilst on holiday these chalets are great value for money!
Our 3 Sun chalets a …see more
character filled property within easy reach of padstow. Sleeps 4+1
within walking distance from the popular harbour town of padstow, this former detached mill house is filled with character and charm, with vaulted ceilings and a traditional stone ... …see more
character filled property within easy reach of padstow
5 nights commencing 29 october 2016 was from £500 now from £400
situated a short drive from the centre of this increasingly popular destination, commanding a peaceful position, ... …see more
Our Luxury Lodges consists of three bedrooms and two bathrooms. These elegant lodges have everything you will need whilst on holiday in Cornwall. Freeview channels are available for rainy afternoons or comfy nights in. Decking surrounds the lodge so you can soak up the …see more
stylish barn conversion 3 miles from padstow
this renovated detached barn conversion has been finished to the highest of standards blending stylish, contemporary luxury with delightful period character. Situated on a working farm a short drive fro... …see more
Pottering down to the South Quay, spearing a portion of Stein’s fish & chips with your wooden fork, or if you can wait that long, heading back and unwrapping paper around the large dining table. Serve with salt, vinegar, laughter, and a splash of chilled Camel …see more
Situated on the second floor with superb sea views overlooking Harlyn Bay and the coastline. The spacious accommodation comprises of a large lounge area with picture windows overlooking the bay, flat screen TV, DVD and CD, a fully fitted kitchen/diner with fridge freez …see more
Cally Croft is a modern house ideally situated in a residential cul-de-sac location, above the histroc town of Padstow, less than a 10 minute downhill walk to the harbour, shops & restuarants including Rick Steins Seafood Restuarant, Bistro and Paul Ainsworth's …see more
TRANQUIL CORNISH HIDEAWAY
A charming contemporary conversion of one of the original buildings, set in the former farmyard opposite the owners' barn. It has been refurbished to a high standard to provide the perfect base for your holiday.
... …see more
charming character cottage
set within a lovely part of cornwall, a few miles from many famous beaches including polzeath, rock, daymer bay and port gaverne along with numerous sheltered coves.
Situated a couple of miles away from the charming ... …see more
“Great Location and decent sized apartment” We really enjoyed our stay in apartment number 5. It was plenty big enough for two adults, two children and a medium sized dog. The apartment was very clean and beds very comfortable. The apartment was quiet
“GREYLANDS HOLIDAY COTTAGE REVIEW LULY 2012” A very nice, quiet and well equipped cottage and within easy reach of several bays on the north conrnwall coast. We enjoyed our 7 night stay and would certainly recommend to our extended family and have alre
A lovely cottage situated in a rural part of Cornwall between Newquay and Padstow. The cottage is large and homely with a very pleasant garden and meadow beyond. Although we didn't meet the owner (Pam… More
Situated on the North Cornwall Coast a fantastic base to explore the whole of Cornwall.
Based on a quite family run site with additional amenities close by to make your stay as enjoyable as possible. Book now - don't miss out!
Master bedroom contains double be …see more
3 bedroom, detached holiday lodge with its own garden sited on the St Merryn Park in North Cornwall.
The holiday lodge sleeps 6 and is fully furnished and well equipped.
We provide a high standard of self-catering holiday accommodation in a coastal location, with surfi …see more