Super séjour dans cette superbe maison très bien équipée.
Très bonne réactivité des propriétaires, proche de Vegas (15 min en voiture, environ 18$ en taxi pour l'allée).… More
Thank you for your feedback. We enjoyed having you. Glad you had an excellent time and found the home close to everything you needed, and that the home was well equipped. We appreciate you taking the time to comment. We hope to have you back soon. Regards, Jason and Misti
Swimming pool; Suitable for children age 5+; Car advised;
The fabulous swimming pool with waterfall, hot tub SPA and counter it is super unique and is like having your own private tropical resort at your fingertip with the surround sound music or TV playing in the back yard and around the house. Watch a movie in your own theat …see more
The house is beautiful well organized and easy to clean. The back pool and sauna were well kept and tranquil the sound of the falling water was relaxing. The neighbor was quiet the place is convenie… More
13 Oct 2014
"Awesome comfortable home"
Came to Vegas from Arizona to get married. Our original arrival date was October 2nd expected to leave October 5th. Due to a family emergency we were unable to get there until October 3rd. Since we ha… More
16 Jul 2015
"Paradide in Las Vegas"
We had a lovely relaxing stay, the house is large, light and spacious and had everything that we could need for the holiday. A short drive from the busy city centre, the house was an oasis of calm, pe… More
Ezio was amazing, very helpful and the apartment was sensational. We would definitely stay there again.
My only suggestion would be to look at the floor in the kitchen, it is very slippery.… More
12 Oct 2014
This was our first time in Vegas from overseas and wow what an introduction. Ezio was extremely prompt with any queries/concerns and was waiting for us in the lobby when we arrived (slightly earlier … More
6 May 2014
We had a wonderful stay at the Trump in this room and will definitely be contacting Ezio again on our next visit to Vegas! Ezio was super helpful from beginning to end and was always quick to respond … More
The penthouse was absolutely wonderful. It was extremely clean and nicely decorated. There is a beautiful view of north Las Vegas with a great view of the mountains. The hotel staff are very helpful a… More
22 Jun 2014
"WOW! what a Penthouse!!"
We were met by the owners of the unit. They explained everything. We walked in and was amazed at the quality, and the beautiful rooms. They are gorgeous. Because I was the Grandma, they even had a… More
7 Oct 2013
"Modern well equipped apartment with fantastic views"
Lots of room for two couples, fab master suite, huge lounge overlooking the mountains, enough pots etc for the basic cooking attempted, no casino which means no smoke in the hotel. Staff excellent at… More
This is the greatest place to stay. One block from the strip and across from the mall. You have an unbelievable view of the strip from every window. Even the window over the jacuzzi tub looks out ov… More
1 Nov 2013
Loved every minute. The bathroom was beautiful and very clean, the bed - extremely comfortable and I loved the 'turn down service with bonus chocs left on the bed.' A very short walk to 'The Strip' an… More
19 Jul 2015
This was a quick rental due to an unfortunate cancellation by another 'owner' at Trump
and Ezio was most helpful from start to finish. He made the rebooking seamless, met us
at our arrival and even… More
Had a great time with my friends staying here for my bachelor party. Scott was very easy to contact and helped us get the house going as soon as we got in... Highly recommend this rental and owner.… More
15 Aug 2015
We arrived at the place and it was 110 degrees outside and the downstairs air conditioning unit was not working. Notified the owner and he told us nothing was wrong with it and he would walk us thro… More
I would like to personally apologize to you and your guests for your experience. Our goal is to provide every guest with excellent service and a great place to stay. In this instance we let you and your guests down. That was unacceptable.
I feel that this situation could have been handled more effectively with better communication. As you recall, it was very difficult to communicate. For most people I call and text throughout their stay. The only form of communication you chose to use was email.
After your initial inquiry about the air conditioning, I offered to send over a repairman to check out the air conditioning units. You told me, via email, that “it was fine”, causing me to assume that it was merely a thermostat issue. We had no idea that it was more than that. Our thermostats can sometime be difficult to use with all the touchscreen buttons. I provided you with my personal cell number, my wife’s cell number, as well as our property manager’s number which is posted in the kitchen. If you or any one of your guests would have let us know the severity of the issue, we would have sent over a repairman, immediately.
Following your stay, here’s what we’ve done.
1. Installed new, easier to use thermostats.
2. We’ve had the Air Conditioning Repairman go through and service the entire system.
New policies that we’ve enacted;
1. We will send over the property manager to verify that any and all concerns are handled immediately.They are within 5 minutes of the property.
2. The property manager, myself, or my wife will follow up within 24 hours on all concerns, even if the tenant declares that the issue is fixed, fine, or not a problem.
Thank you for your review of our property. We are new to home renting and your input will make us better hosts. Once again, I’m sorry for your experience at our rental. We will work on finding better and faster ways to communicate with our clients so that all issues (severe and minor) are handled promptly and professionally.
The place was perfect for our family. We were in Vegas for a basketball tournament and needed a place that was family/kid friendly. The rental was clean and exceeded our expectations. The house was bi… More
19 Nov 2014
"A great place for family & friends"
A very quiet and peaceful environment. Nice, safe neighborhood! The owner is very friendly. A+++ experience!… More
23 Apr 2015
"We had an absolutely perfect weekend!"
I want to start off by saying that our experience was great! As soon as we walked into the house, everything looked and smelled clean. Nothing fancy, but it was perfect to have our family in.… More
I really liked this unit, very large and spacious. It's a beautiful condo / hotel suite that is huge. It's way more comfortable than a regular room. It's about half a block from the strip and it conne… More
Romantic cottage, detached guest house suite, lake and mountain views, 1 car garage, 3 decks, gas and wood fireplace,Zephyr Cove Resort, South Lake Tahoe, Nevada,casinos, kayak, boating, beach, snowmobile, snowboarding. 2 FULL SIZED washers & dryers, 4 showers, 2 claw f …see more
Got away from the wife and kids and made the annual golf weekend trip out to Mesquite for 3 rounds of fun and sun. Only this time, instead of bunking up tight in hotel rooms, we gave Hawk Ridge condom… More
We stayed here for an extended weekend and have nothing but great things to say. All amenities were top notch. Pool area was very relaxing and couldn't believe the friendliness of the staff. A+++++… More
Thank you so much for your positive review. I'm glad you had such a great and relaxing time... please think of us for your future travel needs!
14 Nov 2015
"Beautiful Resort, Family Fun"
We loved our stay at the Wyndham Grand Dessert. The resort was extremely well maintained, friendly efficient staff , they took care of all our needs. The shuttle bus allows for easy access to the stri… More
28 Sep 2015
"Excellent resort with everything you want you dont want to leave"
This was the best vacation me and my family has been on it beats staying in any room on the las vegas strip there was 6 of of us three couples in the three beed room deluxe on the fithtenth floor the … More
We needed a site located between the venues in North Las Vegas and the Strip. I also planned on visiting my brother in Henderson. The house was perfect; everything in place as advertised. Beautiful ar… More
26 Dec 2010
"beautiful home & neighborhood"
My husband and I enjoyed our month long stay in this beautiful home. The neighborhood is not only beautiful but also very quiet and relaxing. We have rented before with Chez Paulina and would not hesi… More
20 Dec 2010
"A home away from home"
We thoroughly enjoyed our stay. The home was warm and inviting and oh so comfortable. We would definitely return.… More
Host was very accommodating, and very delightful. House was clean and great for my toddler. Helped me with every need! I enjoyed my stay and hope to stay again in the near future!… More
Thank You Hope you stay again.
2 Mar 2014
"Nice quiet house"
We stayed her during the weekend of Thanksgiving. It was wonderful for us. The location is great and convenient. Its not super close to the strip, but close enough that you can get there within 15 min… More
"Excellent Accommodation and Host - Would Stay Again"
The room was exactly as advertised, and the host, David, was perfectly helpful. Just a short ride from the strip, I paid for Uber and STILL saved quite a bit over a casino hotel. I will definitely sta… More
Thank you very much Bill S. You are welcome back any time. It was a pleasure to have met you!
18 Oct 2015
"I will definately use this place again when I return"
The whole place was very clean and well kept. the bedroom, bathroom and kitchen are new looking and well furnished. The condo in and out is very quiet and comfortable. The owner is very courteous … More
Thank you! It was a pleasure to have met you & you are welcome back anytime!
8 Oct 2015
"reglas poco claras"
pésimo, ya que el dueño duerme en el living, por lo tanto estas muy incomodo, no se puede ocupar la cocina porque nos dijo el dueño que no se puede comer, ni beber en la habitación, además la duc… More
. I am sorry to hear of your difficulties and will address each of your concerns here.
Regarding that I sleep in the living room: This is correct. I live here & when the private room is booked, this is where I sleep. I am not quite sure why this would offend the guest as this is what the guest paid for; a private bedroom and a shared bathroom? Unfortunately, the guest did not rent the whole condo with run of the house.
Regarding the kitchen: The guest actually does have access to the kitchen & under the description of the condo, it clearly states that regarding the kitchen: you will not have access to any appliances other then the refrigerator, freezer, microwave, dishwasher, kettle, paper towels, paper plates, paper bowls, plastic cups & plastic utensils. The stove/oven are not included. So for the guest to mention they were denied kitchen access is simply not accurate. The guest don't speak the hosts language and the host doesn't speak the guests language, so maybe something was lost in our Google translator on our cell phones?
Regarding the shower: It is unclear as to why the guest feels you would swim in the shower? The shower is designed as an oversized, luxurious "open feel" design. I am quite proud of the $12,000.00 shower remodel I completed 6 months ago. This is why I have 3 pictures of the shower in my listing. Not only is it ADA compliant, but it accommodates 2 people at one time & additionally, there is seating for shaving as well as multiple shower heads. It is an exact replica of the newly remodeled rooms at one of our famous Resort and Casino's on the famous Las Vegas strip. If it's good enough for the rooms and suites, it's more then enough for myself as well as my guests.
Regarding the air conditioning controls: Please remember you are in a private persons home. Most homes in the States have central heating & cooling, just as my condo has. The control panel is located in the kitchen. If you feel hot, just ask the host to make it cooler & if you are cold, just ask the host to make it warmer. Unfortunately, it is not acceptable to turn the whole condo to your desired temperature when you are renting just 1 room in my home.
Lastly, the guest never stayed here. The guest arrived & left 20 minutes later. The guest never asked to make the room either warmer or cooler. The guest never showered here. The guest never asked to use the kitchen. I am not sure where all of the guests hostility comes from?
I respect the guest's right to bury their head in the sand and create issues that never happened. I can tell the guest that I have been hosting on multiple sites with over 100 guests since 12/2014 and on this site for the last 2 months with over 9 bookings and not a single person had anything negative to say. I sincerely believe that since we both spoke different languages, that things were simply lost in translation. The guest's actions and comments regarding the condo are nothing more then a Bain Aid on the guests ego & sad personality. That being said, I do wish the guest all the best in the future.
I would like it known that all monies were refunded to the guest. This is a simple misunderstand where the guest informed me upon arrival that they believed themselves to be renting the whole apartment as opposed to just a private bedroom with a shared shower.
We visited Mesquite with another couple in September and the Eagle's Nest was perfect for our group! Large enough to accommodate our party with lots of common space for relaxing, meals together and s… More
The location is excellent, very close to Diamond Peak ski resort, grocery store and restaurants. The property was clean and very comfortable. We encountered some bad weather on our arrival and the p… More
27 Oct 2014
"Clean cozy condo conveniently located!"
We stayed at this condo for an extended weekend and had an amazing stay. It is located very close to lots of nice things to visit such as Incline beach, Hyatt beach, Hidden beach and the Diamond Peak,… More
13 Oct 2014
"Relaxing fall stay"
This was a pleasant stay and the rates were pretty good as it was shoulder season. We took a short 10 mins walk to a restaurant with a view called just up the road. There is also less than 20 mins wal… More