The property was clean, tidy and met the full description.
The reason for the lower rating was the problem with the incoming utilities.
The WI-FI failed on a daily basis and had to be either unplugg… More
Thank you for your review
As we explained in written notices in the villa, there was a maximum capacity which was limited by the electricity supplier
We have since upgraded the installation to the maximum possible on a single phase supply so problems should not reoccur.
some of the TVs are internet smart TVs, but they can also access the cable TV which is not internet dependent
Regards the internet, we have been informed there was a general problem encountered by the internet supplier which effective all properties on the resort
I am sorry the utility issues that are out of our control effected your holiday
Duncan and Jane