Jackie and John were excellent hosts, welcoming us on arrival to provide us with the knowledge we needed to enjoy our holiday. They responded immediately when we contacted them with a maintenance prob… More
Thank you for your review, although we are naturally disappointed by some of your comments.
We are very open about the house not having air-conditioning. It was particularly hot during your stay. we provide instructions about how to keep the house cool but at times the heat can be intense. We find it makes a huge difference if you keep the doors windows and shutters closed during the day .In the early morning and as soon as the sun sets opening all the windows creates a natural and cooling breeze. Houses here are designed to work in this way.
We have noted your comments about the kitchen. If you had mentioned the knives or need for more glasses during your stay then we would have been. delighted to help you with these details. We made a conscious decision not to have knives that are too sharp because we often have families with children staying there. there is a knife sharpener in the kitchen should guests choose to use it.That said your comment will prompt us to sharpen the knives before the start of the next season. The fridge is working properly and we have never received negative feed back before . We will check that the coolant is working as expected.
Most importantly thank you for the positive comments about your stay. The feedback will help us continue to delight visitors to Casa Fuente Moyana