"Great view and very quiet, owner very accommodating"
First of all, due to a mix up, I ended up getting their "Executive Seaview Room" and not the "Deluxe Seaview Room". Although I did not see what the deluxe room looked like, I was told it's the same s… More
Thanks Vincent! It was a pleasure to meet and accommodate you. Please keep in touch, as I would really like to meet you in Canada or HK again. Take care bud =D
3 Jan 2016
"very poor in communication & concern for the guests."
Had a terrible time for checking in, almost on the road,frustrated. The communication was terribly difficult & the owner who appeared to be ok in communication had no courtesy of calling back, through… More
The feelings were mutual. Stubborn, rude and inconsiderate family; typical example from developing countries. The guest who claims to be a heart surgeon had difficulty reading, understanding and complying with our terms.
1) If you could afford a hotel, then checking in at 9am wouldn't be an issue. We informed you that we have to clean the unit and earliest check-in is 14:00, which you totally ignored.
2) House keeping was provided, but the guest accused our cleaner for stealing their crappy watch and traumatised our house keeper. The guest called us and made threats over the phone and yelled at us. Later that day, he realised he has dropped his watch behind out custom made bed and gave me 24 hours to find someone to disassemble the bed and take out his stupid watch. NOTE: He didn't apologise for his disgusting behaviour earlier on.
3) Our bathroom stink of urine and manure due to his grandson. All 20 towels were used and left lying around the apartment.
4) Welcome to Hong Kong. Each square feet you were standing on is worth ten thousand HKD and the apartment is over $6.5 million. Rooms are small.
My worse experience ever as a host. Guest with hotel expectations walking in and think they know it all. These people did not respect my house rules or terms and made accusations on here. Devastated by this guest and his family. ALL HOSTS STAY AWAY!!!
This apartment is perfectly located within walking distance of a verity of food and grocery options. On site pool was clean. The gym and sauna was high quality that had a high class feel to it. There … More
22 Dec 2015
"Run don't walk away"
The one bedroom apartment is tiny beyond belief. It is a share rental and the owners sleep on the floor next to the bedroom until you leave. There is "stuff" everywhere and food items stored on the on… More
The listing carries very clear pictures of the accommodation including the bed room with Queen Sized Bed. How can this guest find it tiny beyond belief only upon her arrival !! All over Hong Kong the Apartments are small and ours is no exception. Have hosted this apartment through other equally prominent vacation rental sites since last 3 years and this is first guest with such comments.
Reg : owners sleep on the floor > I am the owner and had been traveling since two weeks and even at time of guest check in. I had especially sent key to Apartment through expensive courier to my neighbor who passed the key to this guest upon their arrival. How this guest found me sleeping on the floor next to bedroom when I am several thousand miles away in Tirupur, India is a mystery that even Sherlock Holmes will not be able to solve. I intend to share my Travel details (Hotel Bills, Air Ticket etc., Immigration Departure / Arrival Stamps on my Passport etc.) with Trip Advisor to prove this.
Reg : stuff on table > I am sharing the e-mail communication thread (with guest before her arrival) with Trip Advisor. I had clearly advised guest that I was traveling since 2 weeks prior to their arrival and still overseas at time of their arrival. I had clearly offered to arrange house maid to come and clean up upon their arrival. This offer she (guest) had clearly refused.
Having refused this offer herself, I do not understand why she does not own up to her actions and later go around tarnishing image of listing with unjustified comments.
To Future Guests: Please see my above explained and also difference between an earlier guest's review (of 14 days stay at same apartment) and this one and decide where lies the truth.