"Exactly what you dream of for a family vacation!"
Hosts are awesome!! Paul and Dorthe are super helpful yet not intrusive. Wonderful people.
The rooms are SUPER clean... a wonderful addition to the great place.
Location is GREAT! Not only is the … More
Great for children of all ages ; Car advised; Some pets are welcome - please contact the owner;
Ideal for nature lovers,walkers, mountain bikers or people wanting peace and solitude....but still close to everything thing this area has to offer.
Please be aware this is a special house far from any commercial area i.e 7km to nearest shop or restaurant This is a se …see more
Beach / lakeside relaxation; Great for children of all ages ; Car not necessary;
The house is located on the hillside above Zaka (above Lake Bled), in a very peaceful area on the outskirts of the forest. The house has a beautiful view on the lake, the island and the hills mountains above Bled. …see more
30 Aug 2014
"Home away from home in Bled"
The house is in a quiet cul de sac above lake Bled to the west, near Bled Jezioro railway station (which is not very busy) - walking down to the lake is easy and nearby there is a superb restaurant in… More
The house was stunning and well equipped in a very nice remote area. The owner was extremely friendly and very helpful with all our needs and requests. Would seriously recommend to anyone travelling t… More
Suits couples, groups and families, of all ages, seeking peace, tranquility and an outdoor adventure or two. …see more
7 Jan 2016
"Beautiful stay in a superconfortable house"
We spent 4 days in this house during xmas holiday.
We were 4 adults and 1 baby (20months) and we stay really well.
The house is big and confortable, with everything we need in! Also for the baby,… More
5 Dec 2015
"Comfortable, cute house in a quiet village near Bled."
We enjoyed the house and the surrounding area. This was a nice location for taking day trips to Ljubliana and several hiking areas. It was nice to be close to Bled but not in the middle of the touri… More
4 Dec 2015
"Most enjoyable summer in Bled"
The house was a great place to share with my extended family and friends visiting us through the month of July 2015. Stuart is a great host and organiser. Everything went smoothly and with the least o… More
Beach / lakeside relaxation; Swimming pool; Great for children of all ages ;
Mountain retreat in the Alps. Your own private swimming pool, sauna, fireplace, barbecue. Hiking and cycling routes in the area. Beautiful natural environment with a clear water mountain lake, climbing wall, waterfall and free mineral water spring. …see more
Ski; Great for children of all ages ; Car not necessary;
House Podkoren contains two modern apartments within one main house. The house has been completely renovated. Larger parties may like to rent the entire house. The apartments have separate entrances for privacy, but can be easily connected if desired. …see more
It's a bit hard to reach by car but the views from the terrace and balcony towards the lake definitely make up for this. The inside of the house is also fine with a small kitchen with dishwasher, the … More
5 Sep 2015
"Great place for a family in non-touristy part of Bled"
We were traveling as an extended family of 9, including 3 children ages 6-10 years. We absolutely loved this place! Upon arrival, Matej Kristan was very helpful in orienting us to the area. He even pr… More
Thank you very much for your kind words - we are glad that you had a great time at our holiday house. You are welcome back anytime!
17 Aug 2015
Casa in discrete condizioni strutturali ed igieniche.
Ben posizionata e con buona vaduta sul lago.
Ottimo il servizio per la biancheria.
Cucina piccola, ma molto funzionale.
Ottima la disponibilit… More
Detached holiday house in a fab location, yards from shore of Lake Bled. Luxury accommodation for 9 guests,A large modern kitchen/dining, plasma screen, underfloor heating, leather suites; 2Xmasterbedrooms + luxurious en suites, = 1x5 bedroom. Terraces + balconies …see more
11 Dec 2014
Finished to a classy standard. LOVE the kitchen and BBQs on the veranda. I'll def be using this little gem again… More
2 May 2012
The holiday home was amazing!! Felt like a home from home!!! Couldn't have asked for a nicer home to spend a week with family!!!!
The area is also beautiful, definately a place to visit!!!!!!!
Ski; Great for children of all ages ; Some pets are welcome - please contact the owner;
Trata Country House is a renovated typical farmhouse with three residential units and disposes of 20 beds. Homestead offers you everything you need to pamper yourself or loved ones any day of the year. With its 4000 m2 large, the Trata estate offers privacy and peace. …see more
Stunning Views, New accommodation, on the doorstep of the National Park and only five minutes to the edge of Lake Bled, this is your chance to experience Real Slovenia . . . in Luxury …see more
30 Jun 2013
"Lovely holiday apartment"
We enjoyed a wonderful week's holiday at the apartment which is ideally located for visiting the beautiful Lake Bled and other attractions. The apartment was clean, comfortable and well equipped with… More
11 Feb 2013
"Breathtaking views from a well equipped apartment"
The views from this holiday apartment are straight out of Heidi or the Sound of Music. You feel as though you have stepped back in time! I immediately de-stressed when I arrived and keep a photo of th… More
25 Jul 2011
"An absolutly fabulous place to stay."
The house was clean and tidy and so much room. This was certainly a place to come back to after a day out and relax with wounderfull views. Even the thunderstorm we had was really good to watch. Not f… More
Beach / lakeside relaxation; Nearest beach 4 km; Great for children of all ages ;
A newly renovated house 3km away from Bled; the postcard pretty town nestled in the Julian Alps and centred around a glacial lake. It is in a stunning valley setting on the edge of Triglav National Park with mountain and river views. …see more
17 Nov 2014
"Excellent place to stay"
The "Red House" was an excellent choice for spending our autumn vacation. It is really good equipped for up to 8 persons. Parkingplace for up to 4 cars, 3 bedrooms, 2 bathromms, big kitchen and living… More
31 Aug 2014
"Home from home"
This spacious holiday home was well located a few miles from Bled and had everything we needed for a very comfortable stay. We recommend it without reservation.… More
23 Oct 2013
"Excellent house, would recommend"
I stayed in the Red House for three nights with a group of five friends. The Red House was an excellent base for exploring the area. It was nicely decorated and was very welcoming. The house was stock… More
Great for children of all ages ; Car not necessary; Some pets are welcome - please contact the owner;
Villa Koritno is a fantastic, spacious, contemporary 5 bedroom holiday home in a beautiful position just 2 kilometres from world famous Lake Bled, named by Yahoo Travel as one of the World's 10 Most Beautiful Lakes. The house is Accessible for disabled - but there are a …see more
7 Apr 2015
"Excellent rental for a group/family who want to spend a holiday together"
Just five minutes drive from Bled Slovenia. True that you would have to go to Bled to do your own shopping, find restaurants, etc. but it is not much of a problem if you have your own transport, whic… More
Beach / lakeside relaxation; Nearest beach 2 km; Great for children of all ages ;
Castle View House is a lovely 3 bedroom house in an enviable position in the charming rural village of Spodnje Gorje 4 kms to Lake Bled …see more
10 Aug 2014
"Lovely house, well equipped, great location"
Stayed for a sunny week in August. Excellent base for our weeks adventure holiday, out the bustle of Bled but close enough to walk down to the lake for a swim (25 mins)
Shop in village so easy to … More
24 Jul 2015
"A perfect vacation in beautiful suuroundings"
Castle View House was perfect for us. We have only positive things to say about it. The location was good, the view fantastic, the house clean and well kept, very well equipped and with just the right… More
Beach / lakeside relaxation; Great for children of all ages ; Air conditioning;
Villa Rečica is a spacious, contemporary 3 bedroom house, with stunning high specification interior design, in a beautiful position just a few hundred metres from the shoreline of world famous Lake Bled, its s island and the Karavanke Mountains as a back drop. …see more
23 Nov 2015
"Great stay - top location"
We had a fantastic stay at Villa Recica. The house has amazing interior design, all brand new furniture plus a great location overlooking the lake. The booking process and service from the agents was … More
27 Jul 2015
"Basics not provided!"
In my attempts to ensure a well rested holiday I made sure I paid for a quality apartment with good space and facilities.
Getting a good sleep is central to this and this is where air conditioning … More
Firstly we would like to apologise to the guests for the breakdown of the air-conditioning during the stay and for not providing the correct number of towels / bedding at the beginning of the stay. We fully appreciate the inconvenience that this caused especially given the particularly hot weather at the time.
The reason for the long delay in responding to the review is that we have been discussing the situation with the guests. We have offered compensation of 30% of the cost of the stay, but this offer has unfortunately not been accepted or even replied to. We have also repeatedly apologised - both at the time of the stay and subsequently - for the issues and have asked the guests what else we can do to resolve things if our compensation offer is not of interest, but they have not responded. The review gives the impression that the guests had perhaps requested compensation / made a formal complaint during the stay but this is not the case.
We aim to offer excellent accommodation and pride ourselves on our service as is shown by our our excellent average Trip Advisor rating for our properties. We always try to resolve any issues to the best of our ability ideally during the stay, but if this is not possible (e.g. as in this case where parts must be ordered following a mechanical breakdown) then we ask guests to follow our complaints procedure (to make complaint / compensation request at the end of the stay, which we will then discuss with the owners of the property) - which is why we are quite upset that the guests did not contact us to discuss the issues before posting what we believe is a very unbalanced review.
The review gives the impression that we knew about the air-conditioning issue for the whole duration of the two week stay and did not make sufficient efforts to resolve it, but this is inaccurate. The guests first called regarding the air conditioning after a few days of the stay and we asked them to do a basic check of the settings (e.g. that the power was on / the cooling button was pressed etc) before we sent for a service engineer. We did not expect / request them to spend a lot of time on checking this. They did not come back to us until 7 days into the stay and we assumed therefore that a basic check of the settings had resolved the problem. If the problem has been reported and settings checked on day 1 then the issue could undoubtedly have been resolved much more quickly, but by the time the fault was properly reported they were already half way through their stay.
The other main reason that the problem took a long time to fix is because the service engineer cancelled his visit (he said he would come on Tuesday, then cancelled and in fact did not come until Wednesday) and then, on inspection, concluded that parts were unfortunately required, which would take several days to arrive from the manufacturer. Unfortunately this took us to the end of the guests stay and the parts were installed the day after their departure.
In our conversations with the guests during the stay they were friendly and relaxed and did not give the impression that the air conditioning issue was a big problem for them, which was important for us in assessing the situation, especially because air-conditioning is quite a subjective thing: some people find it essential and others don’t like it and don’t use it even if it is really hot. This does not mean we did not make an effort to fix the problems as quickly as possible - we did: as soon as the guests came back to us about the air-conditioning we immediately set about arranging a service engineer. The review does not only underplay the effort we put in to sorting the problems but also does not mention the very good service that the guests received from our team. We were very reactive to all the guests' communication answering quickly, efficiently and politely at all times, keeping them informed and apologising repeatedly for the inconvenience.
In the review the guests mention that the service engineer and housekeeper left the house without updating them, implying that this was because they / we didn’t care. Actually it was just because they don’t speak very good English (and the guests didn't speak any Slovenian) and we updated the guests on the situation as soon as we had checked in with the engineer / housekeeper and found out the situation.
Towards the end of the stay the guests asked us if they could possibly check out in the afternoon on the day of departure. We offered this to them free of charge even though this effectively meant we could not rent the house that day to anyone else. A small thing, but a gesture which we offered to try and make amends for their inconvenience, but which is not mentioned in the review.
Regarding the problems about the amount of bedding and towels there was a genuine breakdown in communication between us and our cleaning team here and this should have been correct on arrival, for which we are genuinely sorry. We apologised for this at the time and the guests seemed relaxed about it. It is worth adding, that the guests first told us that there was some bedding missing and only later mentioned a missing towel which was part of the reason why it took a little longer for everything to be correctly provided. Regarding the broken ornament, this unfortunately had fallen down from the wall between the cleaner’s final visit and the guests’ arrival. The guests reported it after arrival and said they had cleared it up and thrown it away. We apologised and thanked them.
Regarding the comment on a neighbouring dog, this is not something that any other guest has ever reported or anyone from our team have ever experienced at the house.
Finally we would like to mention that whilst that the review gives the impression that the property is very highly priced, at 180-245 EUR / night for up to 8 people it is actually very good value for the quality / location it offers. The house really does offer an excellent standard of accommodation / fittings / furnishings (everything was brand new in 2014 and is of a very high standard) and is in the lovely position in a quiet area overlooking Lake Bled and in walking distance to swimming areas.
We feel that the review is very unbalanced and does not paint a fair picture of what actually happened, how the unfortunate breakdown of the air-con was handled by our team or the fact that the fault was not properly reported until a week into the two week stay. It also seriously underplays the very many positive features of this excellent property and as such we would question how useful this review is for other travellers.