We were somewhat disappointed. There was a toilet downstairs but no sink for hand washing apart from the sink in the kitchen. There was no bowl. I considered this rather unhygienic. There were als… More
Thanks for the feedback Terry. We take all guests comments very seriously - this being the only negative comment we have had in 3 years of offering the accommodation for rent. I have passed your comments about the cobwebs to our cleaner. and I am sorry you experienced this.
With regards to the downstairs toilet - this is very common in France. We have, in fact, attempted to put a handbasin in the toilet but given its' size could not get permission to do so. The other company with which we list actually inspect the property and have indicated they are happy with the arrangements given the fact there is a shower next door to the toilet which can be used and the fact that the situation is not unusual. That said, I am genuinely sorry you were not happy with the set-up. Geoff would have been happy to provide you with a basin - we do all we can to respond immediately to any concerns raised by guests during there stay. We do thank you for staying with us and apologise that it was not to your satisfaction. Regards, Annette