Stayed here end of August for two weeks. Apartments were very well equipped with everything you needed for a holiday. Some staff were helpful, however it seemed that others were less so. Cannot fault … More
“Apartment was dirty on arrival”
Reviewed 31 Aug 2011
I arranged a tai though Theo with turkey Holiday Rentals as i was arriving late at night and alone as my husband was joining me the following day. (an overpriced taxi also) I was under the impression … More
Although we had over 15 tenants staying in our house during this season (2011) we never received any other complaints about the cleaning of the apartment. Nevertheless we’ve emphasized with the management of Botanic Gardens that the houses should be impeccable at arrival of our guests in order to avoid any future complaints.
As for the key-handling we can only say that the reception isn’t manned all night long. Therefore we arranged that the keys can be obtained at the security service in case of an arrival in the middle of the night. The man running the security service however has to do his job and it might be possible that he’s performing his security check in the resort the moment guests are arriving at Botanic Gardens. But again, this might only happen in case of an arrival in the middle of the night. Besides this we’re now providing the management of Botanic Gardens with weekly overviews containing the name, arrival- and departure time of our guests.
As a whole it must have been an agreeable stay regarding the fact we’ve been asked to make an offer for a four week stay in 2012.