“33 El Cortijo - Villa El Hierro - An excellent Villa”
Reviewed 4 Nov 2014
Just returned from a fantastic stay at Villa El Hierro.
Weather was excellent.
The Villa is lovely, in a great position for access to all amenities and yet very very peaceful, it seemed like th… More
“Villa el Hierro is a lovely villa with spectacular views and good facilities.”
Reviewed 16 May 2013
We had a fantastic stay at Villa el Hierro 3-12 May 2013. The villa is in a wonderful position with great views to the sea and over the golf course. It is well equipped and the outdoor area, pool an… More
Hi Laureen ,
I am delighted you had a great stay at Villa El Hierro and we hope to see you back with us very soon.
“Comfortable but not good at all...”
Reviewed 20 Feb 2013
The villa itself is well located within easy walking distance of the local supermarket and beach, and the accommodation was clean and comfortable but lacking in a lot of areas. Firstly we chose the vi… More
Thank you for your review . It would have been easier for me to not accept it and not have it posted online. However we need to take the good with the bad and I appreciate your honest feedback and your experiences at the villa. Upfront I want to say I am sincerely sorry you had all these issues . It was clearly a mistake to rent the villa as wheel chair friendly and I have removed this now so the same issue does not arise. The kitchen inventory items I was not even aware of and have addressed these along with the pool shower . The pool cover issue was due to a supplier being late with delivery (3 weeks late in fact). In hindsight we should have taken more time to prepare the villa for weekly holiday lets after the long term let where the previous longer term tenant abused our property quite badly. We now have it back to the high standard our clients expect. I am delighted that you still had a lovely holiday and I would welcome you back again with a promise that you will not have the same experience next time. Thanks a million . Derek