“Significant improvements continue to be made by the new manageme” I stayed in the chalet for one month in 2013 after staying for one week in 2012. The owner continues to be accommodating and caring of his guests. I can say, unequivocally, that as I left in the middle of Oct 2013, there were no hygienic issues and I am confident that future guests will attest to that fact. The owner is providing a brand new set of Teflon-coated cooking pots & pans for those who prefer to self-cater. I used the $20/day all-inclusive feature provided by the resort because of its convenience and unbeatable value. The food provided was varied, plentiful, and is available 24 hours a day at different restaurants. The free morning transportation service provided by the resort to Ne3ma Bay is new this year and is very convenient for those who prefer to self-cater because they can go, as frequently as they wish, to pick up all the food they need, even on daily basis, from supermarkets. The time allotted is quite sufficient for shopping. I have found the resort management very responsive to any issues or problems encountered by guests once reported. I have had TV signal restored well into the night without having to wait until the next morning, or for business hours. Resort personnel are practically on call until midnight 7 days a week. This is something that one cannot find everywhere. The complete housekeeping service provided on daily basis by competent staff is a definite plus. The new resort management is making a significant effort to provide a needed facelift and appears to be succeeding. There is a new jetty added for snorkeling. It provides access to a much better section of the terrific resort reef. Changing kiosks and a toilet have been added on the beach, and so were sports facilities (volleyball,football) which add to the convenience of guests. It is true that Egypt is going through a very difficult period, but that is no reason for people to stay away from Sharm, which is very safe. I highly recommend the chalet and plan to go back in 2014.