How to get keys to guests

Send the keys in the post

• If you choose to post your keys, then consider sending them by recorded delivery for extra security.

• Post them in with plenty of time to spare to make sure they arrive before your guests depart for their holiday.

• Provide a self-addressed envelope for guests to post the keys back to you upon return.

• Just in case the keys get lost or delayed in the post, leave a back-up set of keys with a local contact near the property.

Ask someone in the area to hold your keys

• Leave your keys with a trustworthy friend or neighbour who can meet your guests or leave keys for their arrival.

• If your contact won't be available make sure you arrange alternative key arrangements.

Use a key safe

• Attach a fixed position key safe with combination lock to the outside wall (but out of direct view) of your holiday home and leave your keys in this.

• Give your guests the code before they depart for their holiday so they can let themselves in on arrival.

• This is particularly useful when guests arrive late in the evening or earlier than expected.

• Some key safes have reprogrammable combination locks, so you or a contact can change the code between guests.

Use a property management company

• A property management company should handle all aspects of changeover, including key holding or a 'meet and greet' service.

• Make sure you use a reliable company: ask other homeowners for recommendations.

• Also search in our property services directory.