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Tulum holiday apartment rental with shared pool, beach/lake nearby, internet access and balcony/terrace

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From the owner

  • Apartment
  • 2 bedrooms
  • Sleeps 5
  • 4 nights min stay
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Beach / lakeside relaxation
  • Nearest beach 2 km
  • Swimming pool
  • Child friendly
  • Car advised
  • Air conditioning
  • No pets allowed

From the owner

Construction Free Zone! Comfortable living room sofa set with unique wood table, smoke detector, carbon monoxide detector, and Dish TV.

This is a 2 BEDROOM, 2 BATH FULLY EQUIPPED CONDO WITH AIR-CONDITIONER A LUXURIOUS POOL and SECURED ENTRY GATE. Here you can enjoy your time and unwind peacefully! Condo is fully furnished and offers everything you might need for a great vacation. This condo is perfect for the family that wants plenty of room and the option to use our full service kitchen area.

The condo is located in Aldea Zama which is conveniently located between the beach road and the Pueblo. If you Enjoy biking you will enjoy a bike ride from our condo to the Pueblo, the beach or the local markets. We are within walking distance to several eating establishements within our development.

We strive to anticipate the needs of our client and as such we have provided the following:

Bed Linens, Bath towels, Beach towels, Toiletries, Well Equipped kitchen with blender, coffee maker, toaster, pots & pans and table ware, FREE WIFI and two bikes.

Each room has it’s own AC mini-split and closet space along with adjacent balcony.

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Amenities

Bed & bathroom

  • Bedroom 1: King Bed
  • Bedroom 2: King Bed
  • Beds in other rooms:
  • 2 Family bathrooms

Families

  • Great for children of all ages
  • No pets allowed
  • Cot available

Access

  • Parking
  • Not suitable for wheelchair users

Essentials

  • Wi-Fi available
  • Air conditioning
  • Shared outdoor pool (unheated)
  • Children's pool
  • Balcony or terrace
  • Bicycles available
  • Internet access
  • Cooker
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Washing machine
  • Clothes dryer
  • TV
  • Satellite TV
  • DVD player
  • Ceiling Fans
  • Linen provided
  • Towels provided

Show all amenities Show fewer amenities

Interaction with guest

I may not be onsite but I will always be available. We have an onsite manager who will assist with your needs. Everything from check in, ideas of fun activities to do, how to get a cab and will also be there for the final checkout. All my guests will be able to communicate with me either through phone call, email, text message or Whatsap.
Tulum's PERFECT GETAWAY PLACE MINUTES TO THE BEACH – Home 1824567

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    Owner fees cover things like cleaning. Click Book now to review a full breakdown of the cost before making your payment.

    Psst! Rentals are first come, first serve.

    Book now to increase your chances of staying here.

    Tulum's PERFECT GETAWAY PLACE MINUTES TO THE BEACH – Home 1824567

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    Map

    Area

    Map

    Availability

    Cancellation policy

    Full refund

    100% refund within 24 hours after booking (provided the stay is at least 60 days away).

    Partial refund

    50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.

    25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

    No refund

    No refund if cancelled less than 4 weeks before check-in.

    100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
    Booking confirmed
    50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.
    24 hours after booking
    25% refund25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
    8 weeks before
    No refundNo refund if cancelled less than 4 weeks before check-in.
    4 weeks before
    Check-in date
    * This fee helps us run our secure platform and enables us to provide 24/7 customer support

    Things to know

    Check in: 15:00 Check out: 11:00
    If you have any questions about check-in or check-out times, please contact the owner/manager.

    Payment

    This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).
    Damage deposit: (£80.33) $100.00

    See more

    Smoking

    No smoking at this property

    House rules

    We do not allow parties of any kind. This includes wedding related parties. The noise levels vibrate off the concrete walls and floorings and makes it uncomfortable for other guests. Only guests approved in advance can spend the night.

    See more

    About the owner

    Rick H.
    Calendar updated:
    13 Dec 2023

    Years listed:
    9

    Based in:
    United States
    Languages spoken: English, Spanish
    This Apartment has 2 bedrooms, 2 bathrooms and sleeps 5. It has been listed on Holiday Lettings since 14 May 2014. Located in Riviera Maya, it has 14 reviews with an overall rating of 5. The average weekly rate is £873.
    The Owner has a response rate of 100% and the property’s calendar was last updated on 13 Dec 2023.
    This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

    These are the details provided by the business owner.

    Business Name

    Business Address

    Business Telephone

    Business Email

    Other Applicable Information

    Reviews

    5
    Excellent
    14 reviews
    Excellent
    14
    Very Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    Amy3511

    Great 16 days
    Jul 2022

    Tulum has grown since our last visit. Casa Isabelle in Zama Gardens is a perfect location to all the excitement in town, at the beach as well as in Alda Zama. Safe and comfortable condo. Look forw… More 

    Reviewed 4 Jul 2022

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    olirockiesgirl
    Canmore, Canada

    Perfect Spot!
    Apr 2019

    Casa Isabella was great. I rented this place as a recommendation from a friend and was super happy with Rick's awesome attention to detail in the reservation process. He provided lots of ideas … More 

    Reviewed 1 May 2019

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    Owner's reply:
    We appreciate this great review and we look forward to having you back in the near future.

    This response is the subjective opinion of the management representative and not TripAdvisor LLC.

    rex0mex
    Farmington, Connecticut

    Just love Casa Isabella and Tulum
    Feb 2019

    My wife and I just returned home from our third stay @ Casa Isabella. We truly enjoy staying there and will be planning our next stay soon. We find the Condo very comfortable. It's the right size… More 

    Reviewed 14 Mar 2019

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    Owner's reply:
    We love having the both of you and we can’t wait to have you back

    This response is the subjective opinion of the management representative and not TripAdvisor LLC.

    Andrea_Klein
    Acapulco, Mexico

    Great place!
    Jul 2017

    Wir waren als Familie mit drei Kindern in dem Appartement und haben uns sehr wohl gefühlt. Es liegt zwischen dem Strand und dem Ort, so dass beides gut zu erreichen ist. Das Appartement selbst is… More 

    Reviewed 31 Jul 2017

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    Owner's reply:
    Thanks for this great review. We loved having you with us. The above translated to English: We were a family with three children in the apartment and felt very comfortable. It is located between the beach and the place, so both are easy to reach. The apartment itself is generous and well equipped. A large supermarket is nearby. The contact in advance and also on site was very friendly. Therefore, full score from us

    This response is the subjective opinion of the management representative and not TripAdvisor LLC.

    rex0mex
    Farmington, Connecticut

    Perfect Location
    Feb 2017

    Casa Isabella is a great condo. It is close to the beach and town. Very comfortable and great amenities. We loved our stay and would love to go back.

    Reviewed 26 Feb 2017

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    Owner's reply:
    Thanks for staying at our place. We would love to have you back anytime.

    This response is the subjective opinion of the management representative and not TripAdvisor LLC.

    Review 1-5 of 14

    FAQs

    How do I find more info about the property?

    You can get in touch with Rick (the owner) through the contact form on this page.

    If you’ve already booked, go to Manage your holiday booking to send the owner a message.

    What if I have questions before I book?

    Send Rick (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

    How do I contact Rick (the owner)?

    Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

    If you’ve already booked, go to Manage your holiday booking to view Rick the owner's contact details or send them a message.

    What's the difference between 'Book your stay' and 'Contact the owner/manager'?

    Use the Book your stay form to pay provisionally online and send Rick (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

    Or send Rick (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

    What is a booking request?

    When you pay online through the Book your stay form, a booking request is sent to Rick (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

    Only bookings paid for through our site are covered by our trusted Payment Protection.

    How do I know my booking is safe?

    To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

    Find out more about booking safely.

    How do I know what it will cost for my stay?

    Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
    Click Book now to see a full breakdown of the price.

    You can also request a quote from Rick (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

    How do I know if my booking request has been accepted?

    You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

    How do I pay for my holiday?

    Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Rick (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

    If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

    Only bookings paid for through our site are covered by our trusted Payment Protection.

    Why can't I call Rick (the owner) before booking?

    You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

    If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

    How do damage deposits work?

    In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

    Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

    How can I view and manage my booking?

    Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

    How do I pay the balance of my holiday?

    You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

    We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

    How can I retract my booking request?

    You’ll need to contact Rick (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

    How do I cancel my booking?

    Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

    How do I edit my booking?

    You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Rick (the owner) a message.

    If Rick (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

    View all FAQs

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    14 reviews
    from

     £125 

    / night
    Total
    Contact owner
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    14 reviews
    from

     £125 

    / night
    Total
    Contact owner
    Book now