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Gold - jacuzzi spa, seaviews

Certificate of Excellence 2014

from£71/nighthelp

Excellent 5/5 Score from 12 reviews

Sliema front view from apartment roof terrace

Apartment | 2 bedrooms | sleeps 8

Key Info
  • Nearest beach 0 km
  • Great for children of all ages 5
  • Car not necessary
  • Air conditioning
  • No pets allowed

Refurbished with stunning results. Named Gold because of the adopted colour scheme, this apartment offers a myriad of other experiences to please both the romantic and the young at heart. Gold provides excellent views of the seafront where all the major ferry boats moor (harbour/round Malta cruises, and Gozo/Comino/Valletta visits). The open top tourist and route buses' terminus is across the road, making sightseeing a trouble-free delight. Restaurants and cafes abound in this locality, creating a pleasurable hub of activity. The perfect spot for sightseeing or shopping, an apartment which offers both relaxation, fun, comfort and total luxury like no other.

Size Sleeps up to 8, 2 bedrooms
Nearest beach Sliema & St. George's 500 m
Will consider Corporate bookings, Long term lets (over 1 month), Short breaks (1-4 days)
Access Car not necessary
Nearest Amenities 20 m
Nearest travel links Nearest airport: Luqa 20 km
Family friendly Great for children of all ages, Suitable for people with restricted mobility
Notes No pets allowed, No smoking at this property

Features and Facilities

Luxuries Jacuzzi or hot tub, Internet access, DVD player, Sea view
General Air conditioning, TV, CD player, Telephone, Pool or snooker table, Satellite TV, Wi-Fi available
Standard Kettle, Toaster, Iron
Utilities Clothes dryer, Cooker, Microwave, Fridge, Freezer, Washing machine
Rooms 2 bedrooms, 3 bathrooms of which 2 Family bathrooms and 1 En suites
Furniture 2 Sofa beds, Single beds (2), Double beds (1), Cots (1), Dining seats for 6, Lounge seats for 6
Other High chair
Outdoors Balcony or terrace
Further details indoors

This 2 bedroom, 2 bathroom apartment (main with en-suite), boasts a large kitchen/dining room which combines with the lounge area (the 2 sofa beds can sleep a further 2 if required), including gas fireplace, 42" TV, DVD and sound system. Adjacent is a 7’ x 4’ snooker table plus a bar for one’s own entertainment. Uniquely created is the ‘retreat area’ where a large Jacuzzi is enticingly situated in a romantically candle-lit alcove.

Further details outdoors

The 8m wide balcony overlooks the Sliema ferry, just across from Manoel Island and Valletta beyond that. Harbour cruises, round Malta cruises, Gozo and Comino visits, short ferry trips to Valletta all depart from just across the road. The seaplane is now also providing a permanent service for those who want to discover the island in a different fashion, or take a trip to Gozo. The open top tourist buses also have their departure point from here, making it easy and fun to join this method of discovering Malta. Cafes and restaurants are just below you so you never really have to walk far, making this part of Sliema a hub of activity waiting to be grasped.

Further details

* Rental fee is for 4 persons.

Rental rates for 2 or 3 persons (from 30 October to 31 March - excluding Christmas period) are as follows:-

Rate for 2 persons - deduct 8 euros from daily rate; Rate for 3 persons - deduct 5 euros from daily rate.

Rental rates for 5 or 6 persons:-

From 30 October to 31 March - Add 7 euros per person per day

From 01 April to 29 October - Add 10 euros per person per day

A 300 euro guarantee deposit (or equivalent in pounds sterling) is to be paid with the above against any damages - this money is refunded to you at the end of your stay following an inspection of the premises.

Early Arrivals

Check-in time is 13:00 hrs, although if apartment has been vacant for at least the previous day, then this would also be available at an earlier time.

Late Departures

Although we will normally allow guests to stay in the apartment right up to their departure time, there may be instances when we will have to ask guests to vacate apartment earlier (10:00 hrs) to allow for cleaning works.

* While water, gas and electricity are included in the price, the hot water supply and the air conditioners are all operated by card meters. These can be purchased from us at 5, 10 or 20 euros. We do however provide you with a starter pack equivalent to 2 or 3 euros per day (depending on the number of people in your party) - this is equivalent to approximately 6 to 8 hours of continuous water heating per day. This is being done to promote awareness against hot water and electricity wastage as prices for electricity on the island have recently escalated immensely.

Linen and towels, internet wifi, TV cable satellite channels, complimentary food pack and pick up from the airport on your arrival are provided free of charge.

A final cleaning charge of 40 euros for every rental period is to be added to the rental rate. Fresh bed linen and towel changes are provided by us free of charge once a week.

* Kindly enquire for long stay rentals (from 30 October to 31 March only).

The Island of Malta region

Sliema and the coastline up to neighbouring St Julian's constitutes Malta's main coastal resort. A centre for shopping, restaurants and caf'e life. Sliema is also a major commercial and residential area and houses several of Malta's most recent hotels. Sliema, which means 'peace', was once a quiet fishing town on the peninsula across Grand Harbour from Valletta. The Sliema promontory offers on one side stunning views across to Valletta and on the other, open sea views. The promenade, which runs for several kilometres from Gzira just south of Sliema to St Julian's, is ideal for walking, jogging or just relaxation. There are plenty of seats along the promenade, which is also dotted with little bistros, restaurants, cafes, ice-cream parlours and the like. On summer evenings the seafront becomes a sociable meeting place for locals and tourists alike. The coastline has two tower fortifications: a watch tower built in the 17th century; the other was built by the British in the 1880's.

Sliema

The sea front is well developed and offers shaded seating areas often with free wireless internet, an array of cafes, bars and restaurants and some stone beaches with safe and clean swimming areas.

Sliema is one of the largest and most modern shopping centres in Malta.

Because of its popularity, buses from just across from the apartment, practically visit all the major tourist attractions and beaches.

Local events are often held in the piazza across the road. The Malta Marathon arrival point is just one of them.

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12 reviews Excellent 5/5

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Review 1-10 of 12

14 Feb 2014

5/5

"Great Flat, Great Location - Exactly as Described"

We booked this flat very early in the year and my weekly dose of sunshine was to look at the photos. When we got there I felt that I was coming home. It is exactly as advertised as opposed to photos t… More

Thank you for the lovely review. It is always our pleasure to greet our guests in the best way possible, and glad to know that Gold lived up to expectations and perhaps always proved to be a part of a successful holiday/visit to Malta for you. It will certainly be our honour to meet you once again.
Warm regards
Paul & Josanne

4 Jan 2014

5/5

"Very convenient and comfortable apartment on the seafront"

We stayed in this apartment for a week for Christmas 2013. It is very conveniently situated just about on the seafront (one building up the side street), with quick access to restaurants, bars, shops,… More

We would like to thank these guests for having stayed with us and for having written such a lovely review.

It is always our goal to make our guests feel immediately at home once they step onto the island, and having our driver waiting for you at the airport to take you straight to our apartment, plus a welcome food pack, is often a good start to customer satisfaction and knowing that there is someone there should you ever need attention. Trying to give that little bit extra doesn't cost much, and we probably realize that we are one of the few property owners who deliver such a service, but it certainly helps make our guests' entry that much smoother and hassle-free. It is always gratifying to know that guests appreciate our service and for this we thank you, and also for having noted it in your review.

Should you ever decide to return to Malta it will again be our pleasure to greet you with the same enthusiasm.

Warm regards

Josanne x

4 Oct 2013

5/5

"excellent"

j ' arrive d 'une semaine dans cet appartement , il est très spacieux , clair et confortable , un jacuzzi ( qui finalement est très agréable après une journée de visite ) et un billard … More

Both Josanne and I would like to thank you for having stayed with us in the Gold apartment in Sliema. It was a pleasure meeting you and providing you with tips to get the best out of your holiday in Malta.

Thank you also for the lovely review and your kind words. We look forward to welcoming you should you visit Malta again (remember, the Hypogeum needs a month or two of advance booking via the Malta Heritage website, and this is a place which is not only a must but an experience of a lifetime).

25 Jun 2013

5/5

"LOVED IT!!!! and hope we are able to stay again on our next visit"

My son and I stayed in this apartment in march 2013. Firstly we were picked up on arrival, with a car waiting ( very nice!! ) all arranged by the owners. Then was shown into the apartment and everyth… More

28 Apr 2013

5/5

"A roomy apartment with all comfort, centrally located and close to public transport"

The apartment contains two bathrooms, a well-equipped kitchen, wash-machine and tumbler and enough space for four people. We enjoyed our stay in Sliema very much. Not only because we felt very welcomed in our apartment and the owners supported us when help was needed. Coincidently our apartment was only 50 meters from our language school (inlingua) and from means of transport, which was very suitable while traveling with two children (5/7). Supermarket, Restaurants, playgrounds everything is very close and easy to reach by walk within 5-10 min. We appreciated the excellent service from our host very much, such as transport from and to the airport, and cleaning during our stay.

Thank you for having stayed with us and for posting your review. It was our pleasure to have met you and your lovely family and to have contributed to making your stay as comfortable as possible. Having stayed with us for almost a month over Easter, your experience in Gold is invaluable as it helps future guests to better understand what the apartment offers and its pristine location, practically surrounded by everything anyone will need while on holiday. It is good to know that the school you attended was very close and that you also made full use of the bus service (just across the road, as are the ferry boats as well).

We hope the children loved the Easter eggs and the 'figolli' and trust you had a wonderful holiday experience which you will hold dear for a long time to come. We look forward to hearing again from you and to have you again as our guests in the future.

Warm regards and hugs to all
Josanne

2 Apr 2013

5/5

"Perfect location"

Stayed here for just under a week with my partner and father. Location is perfect - literally across the road from buses and ferries. Apartment is on the 2nd floor (there is a lift) with a balcony … More

It was a real pleasure meeting with you and your partner and dad. Sliema is really a lovely place and also a great starting point to exploring the island, and we're glad you took full advantage of the location. Thank you for the lovely review and for appreciating the service we provided you. We always try our best to make our guests feel like being at home away from home.

Should you ever visit Malta again, it would be a treat to have you as our guests again.

Once again, a big thank you.

23 Mar 2013

4/5

"New year 2013"

We spent the day of the year in this apartment and it is very well. Ideally located close to all amenities and close to Valletta via the bus stops and the boat are less than 100 meters. we had a very good stay. the apprtement is very good and the owners are very welcoming. Ideal for exploring Malta

Thank you for spending your week's holiday over the New Year in our Gold apartment and for sending us your lovely comments. It was a pleasure having you and your family (little girl and baby) as our guests.

It would be our honour to hear from you again should you decide to return to Malta again in the future.

22 Mar 2013

4/5

"Great Christmas time in Sliema"

Great apartment for the whole family aged from 13 to 63! Billiard was just perfect while waiting for the women to get ready! (Luckily there are 2 bathrooms!) The apartment is really well located, near to bus stops, ferry to Valetta, excursions´boats, shopping center, restaurants... Very easy to get around from here. The airport transfers have been very well organized from the owners and the taxi driver has always been on time. There was even a Christmas tree in the living room as we arrived, for us to celebrate Christmas like at home! I would recommend this property to anyone looking for an apartment in the city center. Thanks Paul and Josanne!

Thank you for the lovely review and for having stayed with us over Christmas. Having such a large and beautiful family of 8 people at this most joyous time of the year, it was only natural for us to decorate the apartment with a Xmas tree, to help add to the festive season. It is always our pleasure to make our guests feel at home, and glad to hear you made full use of the apartment and its many facilities.

We would also like to thank you, on behalf of our driver, for appreciating his work and the transfers from/to the apartment.

Once more, our sincere thanks to you and to your large family for having stayed with us. Should you ever visit Malta again, it would be an honour to hear from you.

18 Mar 2013

2/5

"Not quite as written"

They forgot to mention in the description that the apartment is on the second floor above a very busy and noisy restaurant and the neighbouring apartment is in fact the storage facility for the "… More

This couple came to stay with their parents who had arrived 12 days earlier in the Gold apartment. The answer to this review, we feel, should be read in conjunction with the answer for their' parents review so as to be able to better understand the circumstances and sequence of events.

It is evident that this couple, contrary perhaps to their parents, had not read the description of the apartment, or even seen the pictures to it. The guests claim that the second bathroom is a cloakroom whereas the third bathroom is infact a jacuzzi. The pictures and description clearly show that the second bathroom infact has a shower, toilet and sink, whereas the so called third bathroom is a large 1.8m diameter jacuzzi in its own alcove (the TripAdvisor website automatically classes this as a bathroom but one can hardly blame us for this). But this is not news to us, or to any of the other guests who stayed here before as the advert amply and clearly describes the set up of the apartment.

We also feel at a loss as to the fact why the guests indicate that we had not mentioned in our advert that the apartment is on the second floor (advert pictures also shows the apartment to have a balcony). The advert however states that the apartment is located on a pedestrianized road surrounded by cafeterias, restaurants, designer shops, shopping arcades, and being just across the road from the ferry boats and bus terminus, and so it is bound to be surrounded by a healthy buzz. It is true that a cafeteria sits at the bottom of the building; it is also true that it is a very popular place, but we fail to understand how the patrons can be heard from the apartment when the entrance to the cafeteria is infact round the corner. A city centre is normally lively with people and so we find it contradictory that your parents find the apartment to be situated in a excellent location (mainly because they had read the advert) and this guest says otherwise. It was not the noise from the restaurant itself which your parents remarked about, but the noise from some of the equipment in the yard below. We have no doubt that your parents had briefed you on the circumstances of these, even before your arrival, and hopefully also explained how we were trying to help. However, we have to again stress that we have had the apartment for the past 4 years and never have we had anyone comment about the noise. The apartment has double glazing throughout, but because we take our guests' comments very seriously we had, even before your arrival, also approached the cafeteria below in an attempt to help subdue the inconvenience that your parents said they had experienced. The restaurant has infact informed us that they intended replacing this equipment with more modern and silent technology, and in view of the inconvenience caused, had also offered you and your parents, an invitation for dinner at the restaurant. Because, as mentioned here, this was the first case when we had guests complaining about the noise, we have to assume that some of the equipment must have required some repairs, however the restaurant is now willing to replace all this at an exorbitant cost, a figure also divulged to your parents. Unfortunately something like this does not happen overnight.

We would also like to mention that we are still in contact with the restaurant to try to seek some sort of redress, but as this is out of our jurisdiction, we cannot promise that we will be successful. What we promise however is always to put our guests' interests first and foremost and that we will continue to be in touch with their parents following any developments on the issue.

The parents claim that the daughter and son-in-law only stayed there for the one night, however their review somehow puts doubt to that. The neighbouring apartment is, as stated, a storage facility for Accessorize (shop across the road). The girls working there from time to time come to the place to withdraw a few dresses, although their shop is very well stocked. The shop is open everyday except Sunday, from 09:00 to 19:00, with a lunch break in between. As our guests arrived on the Saturday afternoon, we fail to understand how these guests actually noticed that this apartment is in constant use when in fact, according to their parents, they were not there the following morning, having moved to a nearby hotel. It would be very sad indeed if these guests actually took stock of each and every entry to this apartment instead of enjoying their time in the lovely weather outside. Not one of our previous guests had ever commented about this – the girls and the owners of Accessorize are really sweet and quiet people, and we still cannot see the point of commenting on something so irrelevant.

The guests have also commented about the new apartment block to the rear of Gold. As pointed out by the parents, the noise from this building had stopped after they had complained to us (when we took it up with the contractors immediately upon being informed a week into the parents' holiday). What again confuses is the fact that works would have stopped on Saturday lunchtime, likewise no work can be carried out on Sunday, so how would these guests be able to comment about 'noise coming from this building' when during the supposedly 24-hour period they were there, there was absolutely no work going on (unless perhaps they stayed there longer and we were informed otherwise)?

There are too many inconsistencies in this review but we feel readers have a right to know that the exaggeration is blatant and of an unkind nature, and only aimed to cause us harm.

The apartment can infact sleep 8 people. It is not up this guest or his opinion how others accept to have 2 bathrooms between themselves. We have had both family units and young people who stayed in such numbers, where the price is then absorbed by all. Should this guest like to view other reviews about Gold, he can easily log into our homeaway website for property 444349 and find out for himself.

As to what we have or have not mentioned, the guest does not note that we gave his parents a full refund of his week's stay with us, even if the reasons for their complaints were due to outside circumstances (even if we were not obliged to); in addition, as a matter of courtesy, we even reimbursed their transport fares for their arrival, departure, and that of their parents' departure as well (their parents had free transport on their arrival, where my wife and I went to collect them ourselves at the airport at 01:00).

We have in the meantime contacted other guests who stayed with us, both just before and after these guests' stay to get their own and honest feedback. We trust that these reviews will also show up shortly on the TripAdvisor website.

17 Mar 2013

2/5

"Good location spoiled"

The location of this apartment is ideal. Looking down upon the Sliema seafront with the ferries and the local cafes and shops. Noise from the sea front and cafes is not too bad and quietens quite earl… More

Being in the hospitality business is never easy, but at the same time exciting and that is why we love and treat our guests as close friends or family members, as most of the reviews for this and our other apartments boast to pronounce (more reviews on homeaway property 444349). As a family, we run a number of apartments, and over the years one does come across and have to deal with a basic rating review on (thankfully) very remote occasions for lower star rating property. Gold is one of our star properties so having received 2 'bad' reviews on the same day (incidentally from the same family), did cause us some distress to have such an apartment tainted with certain shortcomings. Having read this over and over again I tend to feel that we have been a complete disaster and so somehow the 2-star rating is somewhat of a camouflaged compliment from an otherwise seemingly lovely couple.

We do take all requests and grievances from our guests very seriously and act on them with promptness and effectiveness, even those which are sometimes beyond our complete jurisdiction or responsibility. We never turn a deaf ear or blind eye, and as these guests will admit, we acted on their complaints instantly.

We have had Gold for over 4 years and this is the first time we have had such a complaint about the noise from the below located cafeteria's equipment. We are still baffled by the fact that we have had guests staying in this same apartment both prior to and after this booking, and their reviews can also be seen in this same website (above). Over Xmas we had a family of 8 (of all ages), over New Year we had a family of 4 (with infant and small child), whereas in March we had a young couple with an elderly parent. All of these had only words of praise, and none complained about the noise reported by these guests. The cafeteria's management was nevertheless approached, and following pressure from our side, these agreed to replace old equipment with new and silent technology to ensure that if there was any noise, this would be totally eliminated. The guests were duly informed about this and the cafeteria also offered the guests free dinner for the inconvenience they experienced. Incidentally the building works going on behind Gold (which have no windows overlooking this apartment) had been completed, construction-wise, well before the guests' arrival. At the time, we are to presume that doors and windows are being installed, thus the use of perhaps some machinery. Currently we have a family of 4 staying in this apartment for a month and these have only had words of praise, with no mention of any noise.

Until the time of their departure, we honestly thought that the guests' complaints were mainly centred on the noise inconvenience in this fully doubled glazed apartment, however their review contains a plethora of other seemingly shortcomings on our part. The fact that the guests put immediate doubt also on the fact that 'they were a little surprised to be collected from the airport by the owners themselves' (incidentally at 01:00) unfortunately renders their other complaints about the apartment as unkind and exaggerated, to say the least. On arrival at the apartment, we always introduce our guests to how everything works, from hot water, jacuzzi, air conditioners, washing machine, TV, phone, etc. plus showing them the condition of the apartment, from snooker table, to the location of pots/pans/plates, etc. (since all guests pay a guarantee which is then returned to them at the end of their stay). It was infact during this time that Josanne decided to replace the sheets to more wintery linen (the apartment was already done, contrary to the guests' claim), and replace 2 bulbs. The guests also availed themselves to some tea (flights do tend to make you thirsty) – under no circumstances did we have these waiting on us to finish any chore for them to go to bed.

We did not need reminding about the linen change – this was scheduled after the first week and this is when it was replaced, however the guests felt they should call us at 07:00 am in a somewhat demanding voice.

We were in constant contact with these guests, also bringing in the repair man and then setting another appointment the following day for other repairs (which were only mentioned to us during the initial visit). It is unjust to say that they were obliged to return to the apartment to let in the repairman when the appointment time was actually set by them and not us. It is also unfair for the guests to say that they 'gave up' especially just 3 or 4 nights before their departure from a 3-week stay, however still making use of the apartment for their entertainment and cooking needs (weren't the pots and pans poor?). The reason for this, we suspect, was simply because they wished to stay with their daughter and moved into her same hotel.

On the day of the guests' departure, Josanne had to leave one of our helpers on her own as she found it impossible to find a parking place in this area, and so she never had the opportunity to meet with them. In her perhaps limited hospitality abilities, our helper was not fully able to explain that the 100 euros we decided to refund them actually covered the price the guests had paid for their daughter's week stay (quite negligible, but we only charge just to cover our expenses) plus all the 3 other taxi fares which were not covered for in our offer to them in the conditions for the rental of Gold. We were not obliged to offer a refund but did this as a gesture of our way of extending our regret at seeing their discontent.

Although our efforts may have been adversely perceived by these guests, we shall still continue to collect our future guests ourselves on their arrival, or to send our driver (whichever the case may be), at no extra charge, no matter what time they arrive, and shall continue to greet them in with the same hospitality as we reputed to doing. If these guests preferred to make their own way, pay for their own transport, be given a key and left to their own devices, then we are sorry for our dedication and extra input.

In the meantime, we have continued to extend cordialities with the guests, via email, even if we feel that their review is excessive and harmful. In their last correspondence to us, they wrote “In conclusion I wish to say that you seem very nice people' and also 'the location is excellent”. It would have been fair to have had this written down on the review as well. We will nevertheless continue to work with both the cafeteria and the builders since we believe that cooperation is always and only the best way forward, while always putting our complete efforts in our guests' best interest first and foremost. For this, we would like to thank all the numerous guests who positively contributed an unbiased and true opinion of their experience at Gold.

Review 1-10 of 12

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Josanne C.

  • 6 Years listed

85% Response rate

Calendar last updated:15 Sep 2014

Based in Malta

Languages spoken
  • English
  • Italian

Payment accepted

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+356(0)99438222

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