Maison Aux Vignes
Bungalow | 3 bedrooms | sleeps 8
Maison aux Vignes is the perfect holiday home for families, the well equipped house has everything you need to make your stay comfortable.
Sleeps 2 - 6 comfortably in 3 double bedrooms, in addition one of sofas in the main living area can be pulled out to become a double bed, to sleep an additional 2 people.
The main living area consist of an extendable dining table and sitting room with traditional fireplace and french doors into the garden.
Totally equipped kitchen including American fridge freezer with ice maker, washing machine, dish washer, etc.
Unlimited wifi available in the house.
The garden features a private swimming pool, 6m x 4m with roman steps at one end. The pool can be heated if required.
The grounds are fully enclosed, with a gated entrance to the driveway at the side of the cottage, and a stone bbq in the garden.
To the rear of the property are wonderful views over a vineyard valley, views enjoyed from the cottage, swimming pool and terrace and the garden.
|Size||Sleeps up to 8, 3 bedrooms|
|Nearest travel links||Nearest airport: Bergerac 57 km, Nearest railway: Libourne 19 km|
|Family friendly||Great for children of all ages, Suitable for people with restricted mobility|
|Notes||Pets welcome, No smoking at this property|
Features and Facilities
|General||Central heating, Video player, CD player, Satellite TV, Wi-Fi available|
|Standard||Kettle, Toaster, Iron, Hair dryer|
|Utilities||Dishwasher, Cooker, Microwave, Fridge, Freezer, Washing machine|
|Rooms||3 bedrooms, 2 bathrooms of which 1 Family bathrooms and 1 Shower rooms|
|Furniture||1 Sofa beds, Single beds (2), Double beds (2), Cots (1), Dining seats for 6|
|Other||Linen provided, Towels provided, High chair|
|Outdoors||Private garden, BBQ, Bicycles available|
|Further details outdoors|
Pagoda & barbecue area, heated swimming pool with roman steps, full range of garden furniture
4 x adult cycles & 2 x children cycles.
Welcome pack on arrival
The Aquitaine/Dordogne region
The culturally diverse region, known to the French as Aquitaine, is a mosaic of varied landscapes, bordered by the Atlantic to the west & the Iberian Peninsula to the south. The area enjoys a Mediterranean type micro climate with warm summers, long sunny autumns & less rainfall than many other areas in France.
Saint Emilion, the famous medieval city and wine region, is just a 10 mins drive away.
Libourne 15 mins drive.
Castillon La Bataille great Monday market & site of the last battle & annual re-enactment (August) of the hundred years war is also a 15 mins drive.
Ste Foy-la Grande famous bastide market town on the river Dordogne.
Arcachon the Atlantic ocean & the Pyla dune.
Availability Your dates are available
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10 Oct 2013
"Lovely stay in a wonderful property, just needs a little care and attention."
We had a lovely stay in this property, along with our Basset hound Stanley, who loved the fact that the grounds were all enclosed, as he was able to safely explore everywhere without supervision.We gr… More
14 Sep 2013
"Photographers paradise !!!"
We had a wonderful 2 weeks at Maison Aux Vignes & would have been happy to stay longer.Having read the 2 negative reviews we requested to have the housekeeper check us in - this was done with no hastl… More
13 Aug 2013
"What a view!!"
We enjoyed our stay at the cottage. Best suited to two couples and two kids but would be a little small for three couples. The view was spectacular overlooking the valley of vineyards. We loved wat… More
25 Jul 2013
"Do not rent this property"
I really regret renting this property. Everything was fine in terms of the booking and the email correspondence, I think the cost is high compared to other properties and what you get so shop around. … More
In order to look after our property and our guests, we employ a manager for the house and a gardener/pool man.
The house is thoroughly cleaned and inspected between every set of guests, whilst the garden and pool are sorted out every Saturday between departing and arriving guests (sometimes the day is changed if guests arrive on any other day of a week).
During the cleaning any cobwebs formed at that time are removed from all areas.
The property is in a rural setting and in the midst of an acre of mature garden with many fully grown trees. Some leaves and pine needles fall from trees throughout the year dependent on both nature and the weather, they are swept up by our gardener every time he visits the property but some will fall in between these times.
The decking area is set in the garden next to the pool and the shade offered by the trees.
As the property is rented out as a holiday home it is of course rented fully furnished by us.
The website has pictures of the property which clearly show the décor.
We do provide bikes for our guests to use and also should it be needed provide a puncture repair kit. All of them were checked and tyres pumped up the day prior to the guests arrival. Upon receiving advice that a tyre had a puncture and a pedal had fallen off another bike, our house manager advised that they would try to get them both fixed that day, as the guests stated it was imperative that they have 4 bikes for the following day. On inspection it was clear that the pedal had not just fallen off but that the bracket the pedal arm is attached to had in fact completely cracked and broken.
In order to ensure that the guests were not inconvenienced at all and that the planned bike ride could still go ahead our manager took 2 of her own personal bikes to the property for the guests to use the next day.
A new bracket has been ordered to replace the broken one, in the meantime the bikes belonging to our manager have been left at the property for our guests to use.
With regard to the deposit, as per our booking form, we have a 14 day period to advise guests of any problems or to return it in full. In this instance the cleaning took place 10 days after departure and the damage was advised by email the following day.
In order to clean underneath the vanity stool it was moved and the damage was immediately apparent. The wooden base had been broken in half but due to the padded seat and material on top it was possible to prop the stool up to look like it was in perfect condition.
We do allow for normal wear and tear in the property and with the furnishings but neither breaking a stool in half nor breaking a 2 year old bike can be classed as general wear and tear.
The fact that the stool had been propped up to hide the damage clearly shows that it was trying to be hidden and hoped that it would go unnoticed - this would have been very dangerous for any future guests that may have had the misfortune of trying to sit on the stool and it was fortunate for us that the damage was immediately noticed.
The final email received from these guests stated:
"It's a shame, as we had a wonderful time in St Emilion and your house,this situation has now tarnished it for me"
We try our utmost to assist guests wherever possible, as evidenced by our manager taking her own bikes to the guests, but have had no choice but to withhold the 100 gbp deposit in this instance against the damage sustained to both the bike and the vanity stool.
21 Jun 2013
On arrival at the villa there was no one to greet us which was a great shame as many of the problems we encountered could have been avoided and dealt with straight away and avoided having to make nume… More
Prior to their stay all guests are informed by mail that in order to allow for any delays en route to the property the keys are kept in a secure coded box. This means that guests can arrive at a time suitable to them.
This booking was made for 8 adults, requesting the use of 2x double beds, 2x single beds and then 2x double bed settees - one in the lounge and one in the sunroom. On inspection it was deemed that the one in the sunroom was not in fact in a suitable enough condition for us to allow its use and was immediately removed from our webpage and advice was given to these guests. This did however mean there were still enough beds to sleep 8, the lounge bed settee was always going to be used by these guests and it can of course be put back as use of a normal settee during the daytime.
Both of the toilets were in full working order when the house was cleaned and checked the day prior to arrival.
Immediately on receiving advice in the evening that there was a problem a plumber was booked for the following morning - unbeknown to us at the time he neither turned up nor advised anyone he was unable to, so another plumber was called who arrived at 0900 the next day and immediately sorted out the toilet. The shower handle had been broken by a previous guest and the plumber could not get a new one immediately but it has since been replaced. In the meantime we contacted our neighbour who offered an immediate solution of using the grips - not an ideal situation but at least it meant the second shower could also be used until the handle could be replaced properly.
Our pool is cleaned every Saturday and was done so both prior to and during their stay.
The heating for both the house and the pool are clearly stated as extras on the booking form completed by all guests.
The charges for bedding and towels are also stated on the booking form and original quote emails sent to all customers, there have not been any other complaints about the linens supplied.
The house and bbq are cleaned thoroughly after every guest and we have never received any complaints before.
In this case the damage/tidy deposit was retained as the house heating was used during their stay and not paid for, despite an email being sent to the guests prior to their arrival advising them of the temperatures both during the day and the evening and asking if they would require the heating to be put on for them.
Aside from the use of heating other damages were caused including breaking the marble top on a table, making a hole in a floor tile, breaking a plate, removing and taking all of the hygienically sealed bags from the cleaned winter duvets in the cupboards, leaving dirty crockery in the kitchen and the house in a completely filthy condition.
Guests are advised by mail that the damage/tidy deposit will be retained to pay for any damages caused, in this case the deposit does not even begin to cover the costs incurred.
24 Jun 2011
"A delightful home-from-home in a rural setting amongst vineyards"
We were given a warm welcome on arrival by English neighbours who manage the house, and shown the various instructions which were all clear and simple to folllow. Everything worked fine. The house its… More
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