Prices originally quoted in
GBP United Kingdom Pounds Convert to
|Period||from||To||Weekly||Weekday night||Weekend night||Minimum stay||Changeover day|
|Mid 2014||11 Jan 14||1 May 14||£2,400||£400||£400||1 night||Flexible|
|Low 2014||1 May 14||2 Nov 14||£2,100||£350||£350||1 night||Flexible|
|Early Christmas||2 Nov 14||11 Dec 14||£3,000||£500||£500||1 night||Flexible|
|High 2014||11 Dec 14||11 Jan 15||£5,000||£800||1 night||Flexible|
|Mid 2015||11 Jan 15||16 Apr 15||£2,500||£425||£425||1 night||Flexible|
Please note: these prices exclude fees and can vary depending on when you stay and how long for. Prices are also subject to change at the advertiser’s discretion.
Daily Rates available subject to availability.
Terms and Conditions for Ocean View (35 Cutty Sark Avenue Plettenberg Bay) 1. Your booking All offers and bookings are subject to availability. The person making the booking (the party leader) must be at least 25 years of age at the time of booking. When the owner issues a written confirmation to you, this signifies that the owner has entered into a contract with you, which is subject to these Conditions. A booking is only valid once written confirmation has been received. It is your responsibility to check the accuracy of the booking details in the confirmation and advise the owner or Agent of any discrepancies within 72 hours of receipt. “Agent” means any agent(s) appointed by the owner to help with the administration of the booking. Such details of any Agent will appear on the booking confirmation. Please note that the owner will provide you with your written confirmation by e-mail. All references to “your written confirmation” means confirmations provided by post, by fax, or by e-mail, as applicable. 2. Paying for your booking In order to secure your booking you need to pay the owner a non-refundable deposit of 50% of the total holiday cost by electronic transfer or bank transfer. On receipt of the deposit, and providing that the booking can be confirmed, the owner or Agent will send you written confirmation as soon as reasonably possible showing your booking details and the balance of your total holiday cost which must be received no later than 8 weeks before your arrival date at Ocean View. However, if you book less than 8 weeks before your arrival date, payment of your total holiday cost must be paid at the time of booking and on receipt of full payment; the owner will send you written confirmation. The owner strongly recommends that you purchase travel insurance with cancellation and curtailment cover. 3. Cancellations or changes to your booking by the owner or Agent The owner or Agent do not expect to have to make any changes to your booking, but occasionally problems occur and bookings have to be changed or cancelled. If this does happen, the owner or Agent will contact the party leader as soon as it is reasonably practical and inform him/her of the cancellation or change. A full refund of all monies paid in respect to the accommodation component of the booking will be made. 4. Circumstances beyond the control of the owner or Agent (force majeure) except where otherwise expressly stated in these Conditions, neither the owner nor Agent shall be liable, for any changes, cancellations, affect on your holiday, loss or damage suffered by you or for any failure by the owner or Agent to perform or properly perform any of their obligations to you which is due to any event(s) or circumstance(s) beyond the reasonable control of the owner or Agent (referred to as “force majeure” in these Conditions). By way of example, and without limitation, force majeure includes fire, flood, exceptional weather conditions, epidemics, destruction or damage of the property by any cause (other than through willful acts or gross negligence of the owner or Agent) and all similar situations. In appropriate cases (for example where your booking has to be cancelled before departure) the owner or Agent will refund to you all monies paid for your accommodation (including cleaning fees). No compensation, expenses, costs or other sums of any description (including without limitation the cost of securing an alternative property/accommodation) will be payable to you in such circumstances by either the owner or the Agent. 5. Promotional details (including website) The owner aims to ensure that the information provided on any promotional literature, including the website, is updated regularly. Occasionally, problems cause that some facilities or services at the property become unavailable. If this happens, the owner or Agent will inform the party leader as soon as reasonably practical. Neither the owner nor the Agent can accept responsibility for any changes or closures to area amenities or attractions mentioned in any promotional literature (including websites). 6. Liability The owner and Agent shall have no liability for any death or personal injury unless this results from the gross negligence of the owner or Agent. You must take all necessary steps to safeguard your personal property. No liability is accepted by the owner or Agent in respect of damage to, or loss of, such personal property. 7. If you change or cancel your booking (i) Changes If you want to change your booking once your confirmation has been issued, it is important to realize that a change of dates may have to be treated as the cancellation of one booking and the making of another. In such cases cancellation charges may be incurred which may be as much as the total cost of your holiday booking. The owner or Agent will advise the party leader if this is the case when the change is requested. Where possible the owner or Agent will try and accommodate any changes. If dates are changed such that the new date falls in a different seasonal price band, then the difference in total cost for the accommodation will be added to the account or be refunded as applicable. (ii) Cancellation If you wish to cancel your booking, the party leader must telephone the owner or Agent on the number shown on your booking confirmation as soon as possible. The party leader must also immediately confirm your cancellation in writing (e-mail or fax) to the owner and Agent. The day the owner or Agent receives your telephone notification of cancellation will be the date on which your booking is deemed to be cancelled. Regardless of your reasons for cancelling your booking, a cancellation charge will be payable. For this reason, the owner reiterates the recommendation that you purchase travel insurance with cancellation and curtailment cover at the time you pay the deposit to secure your booking. The cancellation charge is based on the number of days before your arrival date at the property that the owner or Agent receives notification of your cancellation, as shown in the table below. Please note any charges or refunds are based on the total accommodation cost and not just any deposit monies paid. This means that if you have not paid your total holiday cost you may be required to make a further payment by way of cancellation charge. More than 56 days No charge (full refund less deposit paid) 29-56 days forfeit 50% of total accommodation costs 15-28 Days forfeit 75% of total accommodation costs 1-14 Days forfeit total value of booking If any payment due in relation to your booking is not paid by the due date thereof, the owner or Agent are entitled to assume that you wish to cancel your booking. The owner or Agent normally sends out a reminder to you before your booking is cancelled. (iii) Curtailment of your holiday If you wish to cut your holiday short and vacate the property before the last date of your booked rental period, no refund of any monies paid by you will be made. 8. Occupation of the property You may arrive at the property after 3 p.m. on the start date of your holiday rental and you must leave by 10 a.m. on the last day. If your arrival will be delayed beyond 5 p.m. on the start date of your rental period, you must contact the Agent, whose details are given on your booking confirmation, so that alternative arrangements can be made. If you fail to do so, you may not be able to gain access to the property. If you fail to arrive by 12 noon on the day after the start date of your rental period and you do not advise the Agent, your booking may be treated as having been cancelled by you. No refund of any monies paid by you will be made in this situation. A security deposit is payable to the owner or the Agent at least one week prior to the scheduled arrival date. By exception (and by prior arrangement) the security deposit may be paid to the Agent on the day of arrival. Credit card facilities are not available for the payment of security deposits. You will be advised of the amount of the security deposit during the booking process. The security deposit will be refunded within 14 days after the last day of your rental period (less any costs for breakages, damage, false call-outs for the security firm, bank charges arising from electronic payment or bank transfer for the booking etc.). The Agent will provide you with a detailed inventory which it is your responsibility to check and sign within 24 hours of arrival. Failure to check or sign the inventory will result in an assumption that you agree with the inventory as stated. You and all members of your holiday rental party agree to keep the property clean and tidy and to leave the property in a similar condition as you found it upon your arrival. You and all members of your holiday rental party further agree not to use the property for any commercial purpose, including without limitation assigning or subletting it or otherwise allowing anyone to occupy it that has not previously been accepted by the owner or Agent. You are responsible to the owner for the actual costs of any breakage or damage in or to the property - along with any additional costs that may result - which are directly or indirectly caused by you and/or any members of your holiday rental party, whether willfully or negligently, and the owner can require payment from you to cover any such costs. The owner or the Agent is entitled at his/her sole and absolute discretion to refuse to hand the keys of Ocean View over to you, or to repossess Ocean View (which includes the fixtures, fittings, furnishings and decorations) if the owner or the Agent reasonably believes that any damage is likely to be caused, has been caused or is being caused by you or any members or your holiday rental party. These circumstances will be treated as a cancellation by you. No refund of any monies you have paid in respect of your booking will be made and neither the owner nor the Agent will have any liability to you as a result of this situation arising (including for example any costs or expenses you incur due to not being able to occupy the property, such as your incurring the cost of securing an alternative property/ accommodation). In this situation, neither the owner, nor the Agent are under any obligation to find any alternative accommodation for you. You may not- . (i) allow more people than the maximum (8 People) stated in the booking to occupy the property; . (ii) significantly change the composition of the holiday rental party during your occupation of the property; . (iii) take any pets into the property, unless previously agreed in writing; . (iv) smoke inside the house is NOT permitted; smoking is however permitted outside the house in the covered deck areas If you or your party disregard the above points (i – iv), the owner or the Agent can refuse to hand over the property to you or can repossess it. If the owner or the Agent does so, this will be treated as a cancellation by you. No refund of any monies you have paid in respect of your booking will be made and neither the owner nor the Agent will have any liability to you as a result of this situation arising (including for example any costs or expenses you incur due to not being able to occupy the property, such as your incurring the cost of securing an alternative property/accommodation). In this situation, neither the owner, nor the Agent are under any obligation to find any alternative accommodation for you. You must allow the owner and Agent, and any representative of the owner and Agent (including workmen) access to the property at any reasonable time during your occupation of the property. In cases of emergency, or where a problem needs remedying quickly and you cannot be contacted in time, the owner and the Agent are entitled to enter the property at any time without giving you prior notice. 9. Children Children over the age of 8 are welcome. Children under the age of 8 are by prior arrangement with the owner. The owner may elect to adjust the security deposit accordingly. 10. Service Ocean View is serviced Monday to Saturday from 08:30 – 12:30. Duties include general household cleaning and laying out of the pool and deck area. Linen is change once per week 10.1 Additional Services on request General household cleaning on Sundays & Public Holidays R250:00 from 09:00 to 12:00 10.2 Food preparation, cooking and additional cleaning duties required after 12:30 are charged at R50:00 per hour and are payable in cash directly to the maid. Your bill must be settled in full prior to departure. 10.3 Laundry does not form duties as 10.2. A laundry service is provided as per the laundry price list found in your room. Please place all laundry items in the laundry bags provided and complete the quantity section on the price list. “Ocean View accepts no responsibility for damaged or misplaced laundry” 11. Baby Sitting 20:00 – 24:00 Charged at R250:00 plus transport costs. Payable as per 10.2 12. Jacuzzi & Swimming Pool The use of the Jacuzzi and swimming pool is permitted and are used entirely at your own risk. The Swimming Pool and Jacuzzi will be serviced on the morning of your departure. The cost of the service R350:00, which is mandatory is for your account and will de deducted from your deposit. Should it be necessary to call out our service provider for the pool or Jacuzzi for any reason what-so-ever a call out charge of R450:00 will be payable by you and will be deducted from your deposit. 13. Audio Visual All televisions equipment will be turned on before your arrival. There are 3 separate viewing channels 1) Downstairs TV's all rooms, 2) Kitchen and Dinning Area, 3) Master Bedroom. Please DO NOT alter the settings on the equipment. Should it be necessary to call out our service provider for the audio visual for any reason what-so-ever a call out charge of R450:00 will be payable by you and will be deducted from your deposit. All televisions will be checked on departure. 14. Alarm You will be given 2 sets of keys with remotes on arrival. The alarm is operated from the remotes and will be demonstrated to you on arrival. If you activated the alarm in error or it should it be necessary to call out our service provider for any reason what-so-ever a call out charge of R350:00 will be payable by you and will be deducted from your deposit. 15. Electricity South Africa has one of the highest electricity charges in the world and in general sells electricity on a pre-paid basis. A pre-paid meter is fitted at Ocean View and will be credited on your arrival with 1000 Rand of electricity, which is sufficient to run the house for approximately 2-weeks. If you however choose to use electricity excessively and/or heat the Jacuzzi (the swimming pool is sola heated) you will be required to top up the electricity account. Ocean View staff will gladly assist you in purchasing electricity on your behalf but this is solely for your account. If you have booked a “special” the meter will be credited with 500 rand of electricity. 16. Communicating with you In order to process your booking the owner or Agent needs to collect certain personal details from you, for example names and addresses of party members. It may be necessary for this information to be shared between the owner and the Agent e.g. for collection of keys. 17. Law The contract between you and the Owner is subject to South African law. It is agreed that any dispute you may have with the Owner will be dealt with by the courts of South Africa of Plettenberg Bay only.