4 Sep 2013
"Nature & relax"
Very nice place, with a beautiful panoramic views from the huge patio area where there's also a barbecue. Silence and the place far away from city lights give you dark nights to watch the stars.… More
I am absolutely delighted that you liked Casa Giulia, Tavernelle and the area so much. I am glad that you found everything in the apartment to your satisfaction and that you felt comfortable and relaxed there. I agree that watching the stars from the terrace and taking in the mountain views is a real pleasure! Thank you for your kind comments and hope we can welcome you back.
29 Aug 2013
"Interesting, but .."
This apartment is located in a medieval village. The apartment on the whole is good, although in need of a bit of TLC. We came to this apartment based on previous reviews, but have to say we were qui… More
This review came as a complete surprise as we had spoken to our guest during his stay and he had intimated that everything was to his satisfaction. Also,they had met with our housekeeper after their arrival and had not contacted her with any complaints. Had they done so, it would have been possible to address some of the issues raised in a more timely manner.
To date, feedback from our clients has been very largely positive which contributed to our sense of shock at the range and extent of negative comment. Tavernelle is a medieval town in rural Tuscany. The streets are too narrow for motorised street cleaning so the Comune relies on old fashioned street sweepers who do their best, as do the villagers who love Tavernelle.
The apartment is small and intimate with a large living space and a very large 360 degree terrace. This is made clear in the advertisement, the photos and correspondence with clients.
The comments regarding the cleanliness of the bathroom are far more significant and disturbing and might have been dealt with more satisfactorily had they been raised during their stay. We have thoroughly reviewed the cleaning procedures with our housekeeper and can give our assurance that the apartment will be spotless for all visitors. It should also be noted that the housekeeper rejects the assertions made.
One further detail. The date on the jar of sugo was not the best-before date, but the date of manufacture. It was still in date.
We appreciate the positive aspects of the review, and will be happy to welcome them back to Casa Giulia.
18 Aug 2013
"A Romantic Idyll in the real Tuscany."
A wonderful experience overall. The accommodation was exactly as described, clean, well equipped and homely with the most amazing views. What a delight to sit on the terrace listening to the birds and the babbling brook and gazing at the village and mountains.
If you're looking for nightlife and shopping, go elsewhere! But if you crave tranquility, history and beauty, this is the place for you.
The village of Tavernelle is so unspoiled that we felt we had stepped back in time- but with all the mod cons! The people were friendly and helpful, and made every effort to make us feel at home, praising our efforts to use a few words of Italian.
My booking experience was quick and efficient, all my questions were answered and the owners went the extra mile to ensure that my holiday had everything I needed.
The local food and wine are excellent, especially the family-run bar and restaurant in the village, which combines friendly and efficient service with quality local cuisine.
A tiny note of caution- as the village is relatively unchanged from medieval times, parking is a short distance from Casa Giulia so make sure your suitcases have wheels!!
For value for money, relaxation and a real taste of Tuscany I would highly recommend Casa Guilia, and I hope to go back sometime.
Many thanks for such a fullsome review. I am so glad that you loved Casa Giulia and Tavernelle so much. It really is a special place and also the people are so friendly and anxious to help. I will pass on your compliments to the chef and family at the restaurant. They are always anxious to serve good authentic Italian food to their guests and delighted to know that they have done so! I agree the views from the terrace never disappoint! It is a wonderful place to sit and relax. I hope you got to see the shooting stars and the fireflies. I hope you do come back both the village and I will be delighted to welcome you.
18 Aug 2013
"beautiful surroundings - wonderful holiday"
My husband and I were so very surprised at how lovely a place Casa Guilia was, very authentic, clean with the most beautiful panoramic views from the huge patio area where we enjoyed many barbecues. It was peaceful, romantic and so very relaxing. Would highly recommend.
Many thanks for your lovely comments. I am really pleased that you liked Casa Giulia and Tavernelle so much and that you found it comfortable, clean and welcoming. I also love a BBQ on the terrace or just sitting and taking in the views. I hope to welcome you back to enjoy it all again!
19 Oct 2012
"In one word - Fabulous!!"
Great location, lovely apartment. A bit of challenge the spiral staircase with suitcases a bit quirky. Outside space fab with brilliant views, had planned to have a bbq but got rained off at last minute but still managed as the little oven worked wonderfully. A real bonus having wifi as was able to research where to go each day.
Bar/restaurant in village (the only one) do lovely meals especially pizza night on a saturday and sunday. Wine really cheap!!
Only one slight problem was the mattress seem to slope into the middle.
I am delighted that your stay at Casa Giulia was so enjoyable. Also really pleased that you liked the terrace so much. Pity that it rained as a BBQ on the terrace is quite unforgettable! I appreciate your comment on the mattress. We ourselves slept there at the end of the season and have since changed it. Many thanks.
29 Aug 2012
"We paid a lot and got no a lot"
Given the previous positive reviews of Casa Giulia my girlfriend and I were both extremely disappointed with our experience.
Arriving late on Saturday night, we were told that the key to the a… More
It is a great pity that our client allowed these minor inconveniences to spoil what was otherwise a good holiday in a beautiful location.
We do welcome all informed comment as a means of maintaining our high standards, but regrettably this review contains a number of factual inaccuracies which we wish to address sequentially.
1. The 'chance encounter' referred to on their late arrival (midnight) was in fact with our housekeeper bearing the key to the apartment.
2.The welcome basket was on the table and contained wine, pasta, bread and sugo.
3.The boiler was malfunctioning (a blown valve) and the plumber arrived at 2.00pm on Sunday, approximately four hours after our clients' call to us. He immediately rectified the problem, and our client confirmed to us that they had 'gallons of hot water.'
4. We offer WiFi on request. This client did not request it, but the modem was nevertheless left connected and the password available. We advised him on Sunday morning to re-set the modem and directed him to the user ID and password. As far as we were concerned, this was successful as we heard nothing more.
5. The shops in Tavernelle, Licciana Nardi and Monti were open for their normal trading hours as shown in our information folder, and displayed on the 'orario' outside each premises. Perhaps our client overlooked the long Italian siesta!
6.His comment that 'the owners have real issues with their property...' is incomprehensible and unfair. His complaints were immediately resolved
and he states that he did find the apartment nice, the terrace a 'sun-trap' and also well located for travel throughout Tuscany.
7.His final comment that he would 'book elsewhere' because of the shower is meaningless as he confirmed on the afternoon of his complaint that there was plentiful hot water. To reiterate, the boiler problem was resolved on Sunday afternoon four hours after their call.
We regret that this client did not fully enjoy his stay at Casa Giulia. Perhaps he may visit again and revise his impressions.
27 Aug 2012
"Beautiful Quiet Stay away from the Crowds-"
We stayed at Casa Giulia in May- a beautiful time to be up in the mountains with great weather and lesser crowds in Italy-
After driving all day, we arrived in Tavernelle rather late, around 11pm, … More
We are delighted that you enjoyed your stay at Casa Giulia so much. The terrace and the views invariably get a great reaction from our guests...a meal or even a glass of wine on the terrace is long remembered! We are very pleased that you found everything at Casa Giulia so comfortable and relaxing. I totally agree that the food in the local restaurants is excellent and amazing value. Glad also that you had a good trip to the Cinque Terre. I hope to wecome you or your friends back to Casa Giula. I am glad to hear that the necklace arrived safely.
19 Mar 2012
"Really sorry to leave. Hugely enjoyed our stay there....."
.....we loved the wooded hills and villages perched on hilltops, and the pace of life. The apartment renovation was fabulous..maximum use of the space, still retaining all the character of the origin… More
I am really delighted that you both enjoyed your stay at Casa Giulia so much and that you were so comfortable and content during your holiday. Relaxing on the terrace is truly reviving and the area makes a great base for exploring Tuscany. I am looking forward to welcoming you back! Sheila.
17 Mar 2012
"A perfect escape"
We thoroughly enjoyed our stay. We couldn't have imagined how stunning the setting would be. Not even the photographs and information on the website could have prepared us for just how beautiful the view from the terrace actually is! The accommodation is set in very quaint, typically Italian surroundings and had everything we needed. Tavernelle has been a wonderful escape. We will definitely return again. Dawn and Gary.
How wonderful that you enjoyed Casa Giulia and the terrace so much! I am really pleased that you found everything to your liking and that your holiday was such an overall success. I am delighted that you want to come back and experience it all again! I hope that you are still feeling the benefits of such a good holiday experience. Sheila.
15 Mar 2012
"A unique Italian holiday experience"
N. Tuscany is far more rugged than we might have imagined with mountains rising up to 7,000ft. Casa Giulia is set in a village approaching a pass over the Apuan Alps and the view from the extremely large terrace is stunning in all directions. The accommodation is full of character, comfortable and provides every convenience. We loved the people who were so friendly and helpful, everyone spoke to us whenever we were out walking. The food was our greatest surprise, quite distinctive cuisine, nothing really that you would expect (apart from pizza!) but every meal was relished and, not least, because the cost was half what it would be in more fashinable places. We would happily repeat it all.
I am delighted that your stay at Casa Giulia lived up to expectation. Tavernelle really is a very special place and I totally agree that the people are wonderful and the best neighbours! Relaxing on the terrace and the great value food always amaze. Hope to see you again soon, Sheila.