The Waiting Room
Cottage | 1 bedrooms | sleeps 2
A Victorian luxurious AWARD Winning wooden station hut. 160 years old, fully insulated, heated and double glazed. Original fireplace, multi-fuel burning stove, logs, coal, kindling and fire lighting lesson is included. Many quirky and individual touches all around hut and garden.
--History effortlessly meeting today's home comforts
--Original features blend with modern day living...
--Kitchen conveniences, power shower, squashy sofa's and wifi
--Luxury bed linens and fluffy towels
--Fresh eggs, fresh air!
--Few people...empty roads,
--Loads of wild birds and animals
--Big, big skies, superb sunsets and thousands of twinkling silver stars
|Size||Sleeps up to 2, 1 bedrooms|
|Nearest beach||Tynemouth 54 km|
|Will consider||Corporate bookings, Long term lets (over 1 month), Short breaks (1-4 days)|
|Access||Car advised, Wheelchair users|
|Nearest Amenities||6 km|
|Nearest travel links||Nearest airport: Newcastle 39 km, Nearest railway: Haydon Bridge 6 km|
|Family friendly||Great for children of all ages, Suitable for people with restricted mobility|
|Notes||Pets welcome, No smoking at this property|
Features and Facilities
|Luxuries||Log fire, DVD player|
|General||Central heating, TV, CD player, Satellite TV, Wi-Fi available|
|Standard||Kettle, Toaster, Iron, Hair dryer|
|Utilities||Clothes dryer, Dishwasher, Cooker, Microwave, Fridge, Freezer, Washing machine|
|Rooms||1 bedroom, 1 bathrooms of which 1 Family bathrooms|
|Furniture||Double beds (1), Dining seats for 4, Lounge seats for 5|
|Other||Linen provided, Towels provided|
|Outdoors||Balcony or terrace, Private garden, Shared garden|
|Access||Parking, Wheelchair users|
|Further details indoors|
A dedicated off road parking space is reserved for you in our car park.
A very short flat walk across the station platform brings you to the Victorian Waiting Room
Visit England have recognised our luxurious 160 year old wooden hut, self catering accommodation,
and consistently award it 4 GOLD stars for exceptional quality and custopmer service Whoop whoop!!!
We welcome, everyone including Walkers, Cyclists and Pets
Despite being built such a long time ago we have sympathetically fully insulated, heated & double
glazed the building. In 2010 we had the roof renewed, returned to slate, and insulated with the
same product that NASA uses to insulate the spaceships!
The floors are wooden, Douglas fir, and finished with a non slip matt coating. For ease of access* all
floors are on one level
Clusters of multi directional spot lighting supplemented by table and standard lamps support the
relaxed surroundings of the Waiting Room
Many quirky individual touches can be found throughout the accommodation and the garden
|Further details outdoors|
The garden is south facing, well stocked with flowering shrubs, mature trees, spring bulbs, seasonal
flowering plants and herbs. The lawn was the railway track…it takes Steve my husband half a day to
cut it. Guests have sole use of the cottage garden which is fully fenced. Please note fenced to keep our
animals out and not guests in. However this area acts as a secure area for your own pet if you
choose to bring him or her.
You have a fantastic view of the sun rise and sun set from the cottage garden. We have no light pollution; the
North Pennines is one of the least light pollution areas in the UK. There is an uninterrupted view
from the garden across the fields and fell. To the North we over look Staward Gorge, which is home
to many birds of prey and Staward Peel Roman tower is located in the field opposite. We are home to many species of wild birds, game and animals. We have left one section of our garden untouched for this reason.
Our hens roam freely with the exception of the guest cottage garden. The hens like nothing better
than to have a dust bath under the stone bridge or to sunbathe under a tree. Our dogs and cats also
love to play in the garden and love the guests who feed them!
Arrival and departure
We ask guests to arrive between 16.00 and 18.00 and on day of departure to leave by 10.00am, to
ensure that we are able to welcome you and to conduct a short tour we also ask that you let us
know your planned times of arrival preferably 48 hours prior to your arrival date.
Arrival time outside of 16.00 – 18.00, we will do our best to accommodate. Please give us a call to
discuss and arrange.
accommodation - bookings
To allow us to confirm your booking a non refundable deposit of 20% of the total value of your
booking is required. Full balance payments are required 14 days prior to arrival. Payments can be
made either on line using Paypal or by cheque.
Confirmation of bookings will be sent once funds are cleared by our bank system. Please note all
confirmed bookings are deemed to be legally binding.
If a cheque payment is banked and there are insufficient funds to cover payment, any charges
incurred plus a handling fee will be charged. The booking will be cancelled.
Any bookings handled by a third party (agency) on our behalf may be subject to different Terms &
Conditions. For your safety and protection we advise that you check these.
activities, Goods, Services, Food & Refreshments - Bookings
50% deposit fee is payable at time of booking (non refundable)
50% balance fee is payable 14 days prior to arrival at accommodation
Where accommodation has been booked, in the unlikely event of a guest cancellation or part
cancellation we will endeavour to re-let our accommodation. However if this is not possible we will
make the following charges. In all cases of cancellations deposits are non refundable. Guests who
leave prior to planned departure date, no refund will be paid. We advise all guests to take insurance
Cancellation up to 28 days prior to arrival the 20% deposit is non refundable.
Cancellation between 27 and 21 days prior to arrival 50% of cost is charged.
Cancellation between 20 and 14 days prior to arrival 75% of cost is charged.
Cancellation less than 14 days prior to arrival 100% of cost is charged.
Cancellations of activities, Goods, Services, Food & Refreshments
Cancellation up to 28 days prior to arrival the 50% deposit is non refundable
Cancellation between 27 and 21 days prior to arrival 60% of cost is charged.
Cancellation between 20 and 14 days prior to arrival 75% of cost is charged.
Cancellation less than 14 days prior to arrival 100% of balance is charged.
Cancellations by us
In the unlikely event that we should need to cancel your accommodation we will inform you
immediately. All payments will be reimbursed in full. If you choose, we will make every effort to
book /reserve comparable local accommodation on your behalf. If there are any additional charges
for the first night of your stay we will pay the difference. Please note our liability does not extend
beyond your first night stay.
Allocated off road parking spaces are available for guest use. Vehicles are parked at owners' risk.
If you wish to change any detail of your confirmed booking we will try our best to make the change.
However we can not guarantee to be able to meet all change requests. Changes may incur an
Administration charge. If a change is requested you will be advised at the time of the request if a
charge will be made. Administration charges will not exceed £20.00. Please be aware any
amendment will be made at the current price which may differ from the price at the time of the
original booking. Please note any changes to dates in your booking may be classed as a cancellation
of an original booking and may be subject to cancellation charges.
We advise all guests to take out insurance cover.
Compliments & Complaints
We actively strive to ensure every thing is as good as it can be. We welcome your comments both
positive and developmental. If you do have a complaint then we ask you tell us immediately. Our
philosophy is if we know about your complaint, we can do something about it. Equally all
compliments are welcome.
Damages & Breakages
We understand that breakages do happen. However you are responsible and liable for breakages
and damages which are caused to the accommodation or its contents. Please report any damage or
breakages as they occur it is better for everyone if we can act to minimise damage and breakages as
soon as possible. A supply of “fault & fix it” forms are available for completion. Normally, we do not
charge for breakages but we reserve the right to charge for repair or making good if the damage is
During the course of booking we gather your contact data on computer. We would like to hold and
use this to contact you after your departure with news and offers. We never share or sell this
information. If you prefer us not to hold this information or contact you please let us know.
If you have any medical problem or disability that may affect your booking please tell us as soon as
possible. We aim to ensure our accommodation can accommodate your need. We reserve the right
to decline or cancel the booking.
Upon arrival you will be issued with a set of keys. You have full responsibility of the keys for the
duration of your stay. If you loose a set of keys we will charge you £10.00 per set.
We do not accept any liability for any damages, loss or injury to any guest or their party or any
vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees
whilst acting in the course of their employment.
We reserve the right to charge for missing items.
Full payment for accommodation is due 14 days prior to arrival. We accept payment online using
Paypal or by cheque.
We do accept pets by prior arrangement. We are members of Visit Britain Scheme “Pets Welcome”
and have pets ourselves. We hold a supply of some animal equipment for loan if need be. Please
note we are situated in stocked farming country and all dogs must be supervised at all times. Do
give us a call prior to booking to ensure your pet also enjoys their holiday.
We reserve the right to change our prices at any time. This does not affect existing confirmed
Smoking is not permitted in or around the accommodation at any time. Please note that anyone
Smoking will be asked to leave immediately and a charged will be made for additional cleaning and
deodorising incurred. No refund of monies paid due to early departure will be paid.
Special requests should be made in writing at the time of booking. We try our best to meet your
special requests but can not guarantee to always do so. Failure to meet your special request will
not be a breach of our contract.
We reserve the right at our discretion to terminate, without notice a guest booking where deemed
necessary through unacceptable behaviour or as a result of actions likely to endanger or offend
others. In such circumstances no refunds will be made.
Website and or Brochure details
We aim to ensure that information provided is accurate. However from time to time changes take
place and our advertised information is not 100% up to date. This situation is rare and we make
reasonable efforts to ensure it does not happen. We take no responsibility for inaccurate
information expect where it has arisen out of negligence.
You can arrive after 16.00 hours on the day of arrival and you must leave by 10.00am on the last day.
If you choose to arrive later than 18.00 hours you must inform us. If you fail to arrive by 12 noon of
the day following your planned arrival date we will treat your absence as a cancellation by you. No
refund of monies paid will be made.
We reserve the right to request a monetary security deposit on arrival. You will be advised if we
choose to request this at the time of booking. This will be refunded when you leave less any costs
for breakages or damage if applicable.
You and all members of your party agree to not to use the property for any lawful or commercial
purpose including without limitation assigning or subletting it or otherwise allowing anyone to
occupy who has not been previously accepted by us. You are responsible to us for the actual costs
of any breakage or damage in or to the property along with any additional costs that may result –
which are caused by you and/or any member of your party. We will request payment from you to
cover such costs.
We are entitled at our discretion to refuse to hand over to you or to repossess the property if we
reasonably believe you or any member of your party is behaving unlawfully, or if any damage is likely
to be caused has been caused or is being caused. These circumstances will be treated as
cancellation by you. You must not allow more people to stay in the property than the number as
stated in the property advertising literature. Neither can you significantly change the composition of
your party during your occupation. If you do any of these things we can refuse to hand over the
property to you and/or repossess the property. If we have cause to do so this will be treated as a
cancellation by you. No monies will be refunded. We will not be obliged to find alternate
accommodation for you.
We always aim to ask your permission and give notice when access is required. Access is kept to a
minimum. In most cases it is not necessary. However, you must, if requested allow us or our
representatives including workmen, access to the property at any reasonable time during your
occupation of the property. Except in the cases of an emergency or where a problem needs to be
sorted out immediately and you can not be contacted in time to ask, we are entitled to enter the
property without giving prior notice.
Pets are allowed in the property. If you bring a pet with you it is not allowed on the beds or
furniture. A pet should be supervised at all times and kept on lead in all areas other than the garden. Please also refer to “Pets” paragraph. We do not allow pets to be left in the property
unsupervised. If you do so we can at our discretion repossess the property and charge for any
breakages or damage caused as a result of your pet being left unattended
Northern England region
Northumberland is a haven for wildlife including red squirrels, otters, badgers, deer, and rare bird life. . An assortment of quaint Inns and Pubs can be found around the area.
The weather in Northumberland is usually dry, cool and sunny.
Visit the ancient market town of Hexham, steeped in history, Visit stunning Alnwick Castle, school of Harry Potter and home to the Duke of Northumberland. Enjoy the Alnwick Garden, one of the most unusual and spectacular public gardens of the 21st Century.
As you explore you'll find open heather moors, delightful dales, tumbling upland rivers, wonderful woods, close knit communities, glorious waterfalls, fantastic birds, stone-built villages, intriguing imprints of a mining and industrial past, distinctive plants and much, much more!
Follow in the footsteps of the Roman Legions as they walked on Hadrian's Wall.
There's lots of local products and produce to choose from ... moorland lamb, speciality sausages, dry cured bacon, candles, mustard, game, cheeses, organic soups, jams, jellies, chutneys, speciality breads, bespoke furniture, chopping boards... the list is practically endless!
Guest reviewsPowered by TripAdvisor
Guest reviews Powered by TripAdvisor
- 5 star
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- 2 star
- 1 star
23 Feb 2014
"Characterful and delightful"
One bedroom accommodation but with sofa bed ideal for a child. This was our second stay here with our twelve year old son. February is quite cold and although the cottage is cosy it never really wa… More
Thanks for the review Russell all comments appreciated. I hope you all had a good journey home. Thanks for coming to stay, look forward to seeing you again.
4 Jan 2014
"Original and delightful"
I stayed for the first time last summer and within a couple of days of being there I had already booked a second, longer stay for this year, 2014. Deb and Steve are welcoming hosts, happy to help with advice to make your stay more enjoyable. They are both very knowledgeable about the area - wildlife, walks, places to visit, places to buy good local produce - the artisan baker in Hexham recommended by Deb was wonderful.
The Waiting Room has an interesting railway history and there were books and leaflets to read to learn more. The accommodation was first rate, with the little log burning stove adding a cheerful finishing touch. The Wi-Fi was robust, which is good in an area with a hit-and-miss 'phone signal.
17 May 2013
"Perfect place to chill and relax"
We chose to stay at The Waiting Room after reading such good reviews on Tripadvisor. We were not disappointed! The accommodation was well presented, fresh and sparkling clean. We also chose to have a … More
13 Apr 2013
"The perfect place to detox the brain"
This small but perfectly formed rental was beautifully presented with everything you might need at hand. The furnishings were so fitting for the place, with books ,dvds, etc, cake and fresh eggs awai… More
20 Jan 2013
"The Waiting Room is excellent, we are already looking forward to a return visit."
We stayed, for 3 days, in The Waiting Room between Christmas and New Year and it was an excellent choice for a relaxing break. The welcome was warm as was the accommodation. The cosy sitting room was … More
7 Jan 2013
"Amazing two night stay in the Waiting Room, can't wait to come back!!!"
We've spent a great deal of time traveling around Northumberland and various holiday cottages in the North East but this is without a doubt the best we've ever stayed in!!! What can I say a… More
19 Dec 2012
"Great place, very relaxing."
A great place that we have always found very welcoming. Particular favourites are the log burning stove and cooking too much after visits to Hexham. Normally visit Hadrians wall etc. Our repeat bookin… More
18 Dec 2012
"Perfect in every way"
To stay at The Waiting Room was a very special and enjoyable experience, without a doubt the best holiday accommodation we have ever stayed in. Deb and Steve the owners were very friendly and made … More
17 Dec 2012
"The only property we return to regularly"
The title sums up our feelings on the Waiting Room. We have over the years spent many weeks away in holiday accommodation and have nearly always been happy with places we have stayed.The Waiting room… More
15 Dec 2012
"Cosy and comfortable excellent stay"
Everything you could want is at the Waiting room, Deb and her husband are excellent hosts and made us very welcome. Book early for the pub just down the road, food is good.Lots of lovely walking in th… More
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