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Epernay holiday gite rental with internet access and TV

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From the owner

  • Gite
  • 2 bedrooms
  • Sleeps 6
  • 3 nights min stay
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Child friendly
  • Car not necessary
  • No pets allowed

From the owner

In the city center of Epernay, discover our charming residence located near the largest champagne house (Moët & Chandon, Perrier Jouet, Bridesmaid, etc.) and close to the famous Avenue de Champagne (50m). Completely renovated, consisting of four rooms open living overlooking the park hall with fully equipped kitchen, two bedrooms, a great room that includes the dining room and living room with sofa bed for two additional guests. In the heart of downtown it will be easy to move, no need to use the car. Parking lot near the house. Visit the cellars of the House of Champagne Mercier (900m from the house) being in the cellars. Cinema, restaurants, bars, cafes, supermarket and shopping area around the house between 10m to 500m away.

Amenities

Bed & bathroom

  • Bedroom 1: Double Bed
  • Bedroom 2: Double Bed
  • Beds in other rooms: Sofa Bed
  • 1 Family bathroom

Families

  • Great for children of all ages
  • No pets allowed
  • High chair available

Access

  • Not suitable for wheelchair users

Essentials

  • Wi-Fi available
  • Internet access
  • Central heating
  • Cooker
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Kettle
  • Dishwasher
  • Washing machine
  • Clothes dryer
  • Iron
  • High chair available
  • TV
  • Satellite TV
  • Linen provided

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Gite-BA – Home 667120

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    Owner fees cover things like cleaning. Click Book now to review a full breakdown of the cost before making your payment.

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    Gite-BA – Home 667120

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    Map

    Area

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    Availability

    Cancellation policy

    Full refund

    100% refund within 24 hours after booking (provided the stay is at least 60 days away).

    Partial refund

    50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.

    25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

    No refund

    No refund if cancelled less than 4 weeks before check-in.

    100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
    Booking confirmed
    50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.
    24 hours after booking
    25% refund25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
    8 weeks before
    No refundNo refund if cancelled less than 4 weeks before check-in.
    4 weeks before
    Check-in date
    * This fee helps us run our secure platform and enables us to provide 24/7 customer support

    Things to know

    Check in: 14:00 Check out: 11:00
    If you have any questions about check-in or check-out times, please contact the owner/manager.

    Payment

    This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).
    Damage deposit: (£85.92) €100.00

    See more

    Smoking

    No smoking at this property

    About the owner

    Sonia C.
    Calendar updated:
    25 Apr 2018

    Years listed:
    10

    Languages spoken: English, French
    This Gite has 2 bedrooms, 1 bathroom and sleeps 6. It has been listed on Holiday Lettings since 08 Oct 2013. Located in Marne, it has 13 reviews with an overall rating of 4. The average weekly rate varies from £484 to £760.
    The property’s calendar was last updated on 25 Apr 2018.
    This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

    These are the details provided by the business owner.

    Business Name

    Business Address

    Business Telephone

    Business Email

    Other Applicable Information

    Reviews

    4
    Very Good
    13 reviews
    Excellent
    4
    Very Good
    5
    Average
    2
    Poor
    1
    Terrible
    1
    44luisz
    Orlando, Florida

    Well located disappointment
    Jun 2018

    Not what we expected; hosting left much to be desired. The host was away and sent someone who was in a hurry and did not give much information or answered questions. No flat cover bed sheets were pro… More 

    Reviewed 13 Jun 2018

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    Angela1974Milan
    Milan, Italy

    Very nice place, service should be improved
    Aug 2016

    Our overall review - whose score could be higher - is influenced by a series of misunderstandings with the landlady Sabrina and some delays from her side. We probably did not have the luckiest approac… More 

    Reviewed 26 Aug 2016

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    Owner's reply:
    Dear Angela, Thank you for feedback. I am nevertheless very dissapointed at reading this comment after all the efforts put in making you happy no matter what. The towels were given to you the same day you arrived after we realised maid didn't keep them in there before your arrival. I wish you also had mentioned the gift you had Just to compensate on the fact towels were not there when you arrived, which is a very nice bottle of Champagne. I didn't have to do this, I really don't think you get this treat everywhere else you go. When I have any minimal issue of this type at a hotel or else, I am never gifted a bottle of Champagne or anything else. And I don't even expect that. Regarding the internet connexion, it was totally out of my will or control but I did react as soon as you contacted me to inform me it wasn't working and got it sorted out in no time by buying a temporary internet box even if normally we had to wait for the technician to come fix it. This type of issue can happen anywhere else. Also we do not charge our clients for Wi-Fi, we always kept it free of charge and unlimited. Regarding the stairs, you were on the second floor of an old traditional renovated big French house right in the heart of Epernay, this type of treat does not come with an elevator. This would remove the charm of this house. Last but not least, saying I am not enough professional and timely also reminds that you forgot to mention that I am reachable any time day and night, always happily answer my guests requests, even after working hours. Other comments show it, not only here but elsewhere. Regards

    This response is the subjective opinion of the management representative and not TripAdvisor LLC.

    Jacques T

    Very comfortable and sweet gitte - value for money
    Aug 2016

    We stayed with 4 adults and one child at the 2nd Floor appartement . Kindly hosted by Sabrina upon Arrival. We got very good advice on champagne houses and restaurants and go do tips in the area. Enou… More 

    Reviewed 17 Aug 2016

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    Owner's reply:
    Dear Jacques, Thank you very much for your feedback. Always a pleasure to receive great comments from my guests. Hope to welcome you soon again in Champagne!

    This response is the subjective opinion of the management representative and not TripAdvisor LLC.

    Buckminster666
    Grand Rapids, Michigan

    Great apartment in a great location
    Oct 2015

    Great apartment with an amazing location, Bed was very comfortable, room was quiet and excellent shutters made for great sleeping. Kitchen was more than adequate. Bathroom, and everything else, we… More 

    Reviewed 19 Oct 2015

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    Owner's reply:
    Thank you for the amazing detailed review! I am happy you enjoyed your stay with us and would be more than happy to welcome you again in our rental! Kindest Regards, S.C.

    This response is the subjective opinion of the management representative and not TripAdvisor LLC.

    MichelleLH1958
    Perth, Australia

    STAIRS, STAIRS AND MORE STAIRS
    Oct 2015

    There we a couple of positives with our stay. The owners were very friendly and once you reach the top the apartment had everything you needed. Great location. The negatives were that we are an older … More 

    Reviewed 11 Oct 2015

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    Owner's reply:
    Hello Michelle, Thank you for your review of our rental, unfortunately I'm quite disappointed with the rating on your review, 1/5 was a bit harsh don't you think? You two seemed very friendly and seemed quite content with the conditions of the rental. Regarding the stairs, it is already specified on the advertisement that the apartment is located at the third floor, as I explained to you during the check-in (and as specified as well on the advertisement), we are located in a historical area and most buildings here are over a hundred years old and aren't built to suit an elevator inside, which is pretty obvious as you said the staircase is very narrow. We weren't technically late but yes, the lady at the agency in the ground floor had to call us to let us know you were there so that we could finally proceed to the check-in. You forgot to mention in your review that you did not reply to my e-mails and didn't have any phone I could call you with, I called you multiple times on your Australian phone number that you provided on the booking detail and could only reach your voicemail every time. I tried texting you too to know when we could meet and ask if you had received my e-mail with the check-in time. Towels and cleaning fees were included in the price, there were just specified in the detail of the invoice separately , I don't see what is wrong with that? I hope next time you book online you will read the booking details more closely because it is a shame for a rental owner to receive a 1/5 star due to guests not reading entirely or properly the description of what they are paying for. Kind Regards, S.C.

    This response is the subjective opinion of the management representative and not TripAdvisor LLC.

    Review 1-5 of 13

    FAQs

    How do I find more info about the property?

    You can get in touch with Sonia (the owner) through the contact form on this page.

    If you’ve already booked, go to Manage your holiday booking to send the owner a message.

    What if I have questions before I book?

    Send Sonia (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

    How do I contact Sonia (the owner)?

    Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

    If you’ve already booked, go to Manage your holiday booking to view Sonia the owner's contact details or send them a message.

    What's the difference between 'Book your stay' and 'Contact the owner/manager'?

    Use the Book your stay form to pay provisionally online and send Sonia (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

    Or send Sonia (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

    What is a booking request?

    When you pay online through the Book your stay form, a booking request is sent to Sonia (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

    Only bookings paid for through our site are covered by our trusted Payment Protection.

    How do I know my booking is safe?

    To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

    Find out more about booking safely.

    How do I know what it will cost for my stay?

    Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
    Click Book now to see a full breakdown of the price.

    You can also request a quote from Sonia (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

    How do I know if my booking request has been accepted?

    You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

    How do I pay for my holiday?

    Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Sonia (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

    If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

    Only bookings paid for through our site are covered by our trusted Payment Protection.

    Why can't I call Sonia (the owner) before booking?

    You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

    If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

    How do damage deposits work?

    In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

    Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

    How can I view and manage my booking?

    Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

    How do I pay the balance of my holiday?

    You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

    We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

    How can I retract my booking request?

    You’ll need to contact Sonia (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

    How do I cancel my booking?

    Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

    How do I edit my booking?

    You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Sonia (the owner) a message.

    If Sonia (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

    View all FAQs

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    13 reviews
    from

     £119 

    / night
    Total
    Contact owner
    Book now
    13 reviews
    from

     £119 

    / night
    Total
    Contact owner
    Book now