Hay-on-Wye holiday guest house letting with internet access, walking, fireplace and TV

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From the owner

  • Guest house
  • 1 bedroom
  • Sleeps 4
  • 2 nights min stay
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Child friendly
  • Car advised
  • No pets allowed

From the owner

The Pavement Palace is a unique one bedroom guesthouse, nestled amongst the shops and amenities of Hay-On-Wye. Famous for it's bookshops and International Literary & Arts Festival and now fast gaining pace as the best kept secret holiday destination of England and Wales. Hay is located in the Brecon Beacons National Park with it's beautiful rivers and fantastic hill walks. The town it self a maze of winding streets and alleyways all lined with curious junk and antique shops, clothes shops and galleries. The town is a rare thing these days being predominately independently owned businesses with not a supermarket or chain store insight. The Pavement Palace sits at the heart of the town, close to fabulous restaurants and cafes serving locally sourced fine produce.

The guesthouse is accessed via a passageway and leads into a fully equipped kitchen and utility area with washing machine and tumble dryer for those keen to take advantage of the walks or local fishing. The bathroom features antiqued mirror lined surround for the bath and shower. Upstairs in the bedroom a stunning super king-size bed sits beneath vaulted ceilings. And for those cozy evenings the lounge includes a wood-burner, comfy sofa, chaise longue and sixties swinging reading chair.

The guesthouse oozes a unpretentious rustic style and includes many of the original features, but benefits from contemporary heating and furnishings. A relaxing and comfortable bijou town house, suitable for a small family with up to two young ones or one teenager. Equally ideal as a romantic retreat for two.

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Amenities

Bed & bathroom

  • Bedroom 1: Super King Bed
  • Beds in other rooms: Sofa Bed
  • 1 Family bathroom, 1 En suite

Families

  • Great for children of all ages
  • No pets allowed

Access

  • Not suitable for wheelchair users

Essentials

  • Wi-Fi available
  • Internet access
  • Central heating
  • Fireplace
  • Cooker
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Kettle
  • Dishwasher
  • Washing machine
  • Clothes dryer
  • Iron
  • TV
  • Satellite TV
  • DVD player
  • Linen provided
  • Towels provided

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Map

Area

Map

Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Partial refund

50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

No refund

No refund if cancelled less than 4 weeks before check-in.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
Booking confirmed
50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
24 hours after booking
No refundNo refund if cancelled less than 4 weeks before check-in.
4 weeks before
Check-in date
* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Check in: 14:00 Check out: 11:00
If you have any questions about check-in or check-out times, please contact the owner/manager.

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).

See more

Smoking

No smoking at this property

About the owner

James M.
Calendar updated:
25 Apr 2024

Years listed:
10

Languages spoken: English
This Guest house has 1 bedroom, 2 bathrooms and sleeps 4. It has been listed on Holiday Lettings since 24 Oct 2013. Located in Powys, it has 40 reviews with an overall rating of 5. The average weekly rate is £922.
The property’s calendar was last updated on 25 Apr 2024.
This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

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Reviews

5
Excellent
40 reviews
Excellent
36
Very Good
2
Average
1
Poor
1
Terrible
0
sagechloe92
Tonbridge, United Kingdom

Uncomfortable and dirty with no sleep.
Aug 2023

To collect the keys is a bother to anyone under 6ft and afraid of spiders. Upon entering we immediatley noticed how unclean the place was. For example we saw the toaster first which was dirty, covered… More 

Reviewed 21 Sep 2023

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

MarinaM1788

Poor sleep experience
Aug 2023

We spent 2 nights in the pavement palace and have stayed there before with very good memories of the place. This time round the stay was very different in so far that we got no sleep. The mattress is … More 

Reviewed 10 Aug 2023

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Dream41752789873

Delightful. Perfectly placed for a visit to Hay.
Aug 2021

Lovely characterful accommodation hidden away in the centre of Hay. Exceptionally clean and comfortable. Well-equipped kitchen, quality furnishings throughout. Convenient for local pubs, restaurants, … More 

Reviewed 7 Aug 2021

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

fjonny
United Kingdom

Great stay
Jul 2021

Lovely apartment, great location, we have had a really great time. James was really helpful, especially when we locked ourselves out!

Reviewed 5 Jul 2021

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

MrsLadyLu

Perfect retreat in a book lovers paradise.
Jul 2020

What a delight, from start to finish! We stayed 2 nights towards the end of July and felt blessed to have found such a cozy place and unique to stay. The accommodation is delightful, 'super sanit… More 

Reviewed 28 Jul 2020

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Review 1-5 of 40

FAQs

How do I find more info about the property?

You can get in touch with James (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send James (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact James (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view James the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send James (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send James (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to James (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from James (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. James (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call James (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact James (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send James (the owner) a message.

If James (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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40 reviews
from

 £132 

/ night
Total
40 reviews
from

 £132 

/ night
Total