12 Oct 2013
"Owner is great... or so they say"
Everyone says how helpful and friendly the owner was. Well, we can't say. After numerous phone calls to both the numbers he gave us, we have yet to hear from him. His friend, the taxi driver, lef… More
This is a baffling review. I sent several mails outlining the importance of sending me details of ETA. I spoke with the guests several times, firstly on the phone when they needed directions to the cottage. They were cut off and did not call back as they appeared to have problems with their phone and did not answer it, despite several attempts on my part. They did have two problems, they were not sure of their ETA in Dublin, but they give a rough estimate and i arranged for the housekeeper to welcome them. They did not arrive at the appointed time , 'sometime between six and eight'. The housekeeper duly waited and then arranged for a neighbour to give them the keys. I spoke with them on the phone the next day and, in the context that they had arrived later than expected, i told them that there were no conditions applied to their departure time. They could leave as late as suited them. The housekeeper informed me that the house was vacated a day later than agreed. Guests usually provide accurate times of arrival and, in the case of delay, there are four contact numbers which can facilitate a change in plans. Every effort was made to help these guests who appeared to experience difficulty when they arrived by car in Dublin and also some difficulty phoning me en route. It also seems that they availed of my hospitality by extending their stay and this surely must constitute sympathetic treatment of their requirements during their stay in Dublin.
24 Aug 2013
"Beautiful Spot to Stay"
We loved this place! It was beautifully decorated, well maintained, and had everything you might need (laundry etc). There was a grocery store and restaurants nearby (15 minutes walk), and it was a qu… More
6 Jul 2013
"Terrible communication - could not enter property"
Arranged with Billy to be picked up at Dublin Airport at 9:30 am to go to property. Night before, weather delayed my flight. As soon as I had new flight plans, I emailed Mr. Mundow of the change. (I d… More
The guest indicated that she would be travelling to Dublin from New York on 26th June on flight KL6192, arriving at 9.30 am. A taxi driver waited for one hour to greet her and take her to the property. She did not arrive on the flight indicated. The housekeeper waited at the property for two hours. I received a mail later that night that the guest had travelled from Paris rather than New York. I did not receive any phone call or text message at any stage although i confirmed contact numbers on receipt of her mail and i urged her to call. All communication was by email. I offered to meet the guest at the property, however late, but she declined. I also offered her an extra night's stay at no extra cost which was also declined. A refund was refused as cancellation was unreasonably late and access remained possible during the day and the following three days.
2 Dec 2012
"A seemingly remote cottage, 20 minutes walk from central Dublin"
If you take the ferry into Dublin from the UK, you can actually see the cottage from the top deck as the ferry pulls alongside Dublin terminal. The coastguard station is unassuming from the outside i… More
28 Nov 2012
We loved staying at Coastguard. Billy was very helpful, arranged a taxi to pick us up at the airport, and met us at the house to give us keys and information. We found everything we needed within walk… More
5 Aug 2012
"on the small side"
Great little property would suit a couple or plus 1 quiet location fair walking distance from public transport links. The public transport is great into Dublin. Owner very helpful and very accommodati… More
3 Jul 2012
"Wonderful host, nice location, fun city!"
Billy did a great job setting up taxis and property management help even before we arrived in Ireland, once we arrived he did a great job getting us sorted with orientation to the neighborhood, activi… More
14 Apr 2012
"Warm, inviting, quaint, charming, should I say more?"
We had the most remarkable time in Dublin and after a long day of exploring it was nice to come home to the cottage. This is how we felt staying at the cottage, coming home! The atmosphere was warm and inviting and Billy was wonderful. It was nice meeting him after many emails to arrange our stay. His hospitality was grand! Thank you Billy for opening your home to us!.
Thomas and Denise Farine-Pittsburgh, Pennsylvania U.S.A.
3 Nov 2011
"Delightful Dublin get away - full of charm"
We needed a rental house for a weekend break and found this house on Trip Adviser. I fell in love with the place immediately from the photos and the reality of the house did not disappoint either.
25 Jul 2011
"Fabulous - charming, comfortable, and convenient."
This lovely, restored flat in an historic building was a haven during our stay in Dublin. We walked to it from Busares (the main bus station,) and it is easily accessible via cab and Aircoach from th… More