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Walnut Tree Cottage

from £61 /night help

Good 3/5 Score from 4 reviews

Cottage | 3 bedrooms | sleeps 6

Key Info
  • Great for children of all ages
  • Car advised
  • Some pets are welcome - please contact the owner
  • Private garden

Walnut Tree Cottage is set deep within East Devon's designated Area of Outstanding Natural Beauty (AONB), close to the tiny village of Farway. The Manor's 50 acres of land includes a private 18-hole golf course, which guests are encouraged to use.

Our three cottages have been carefully converted into beautiful, self contained, fully equipped holiday homes. Each has a private garden to enjoy in addition to the public grounds of the estate.

Farway Holiday Cottages must be unique in having a private 18 hole golf course for guests. Situated in a magnificent position overlooking the Coly Valley, there is a view from each of its 18 holes. The picture above shows the panorama from the 13th hole.

At 6100 yards, the course is championship length. It's a true test of golf and challenges the golfer both in terms of accuracy, shot making and strategy. The course has 6 par 3's, 3 par 5's and the unusual distinction of having a par 6, where 4 excellent shots are required to find the green.

It would be most unusual if more than 6 - 8 people were using the course at any one time. This provides a perfect opportunity for inexperienced golfers to play at their own pace without the intimidation of people waiting behind.

Size Sleeps up to 6, 3 bedrooms
Access Car advised
Family friendly Great for children of all ages
Notes Some pets are welcome - please contact the owner, No smoking at this property

Features and Facilities

General Central heating, TV, Video player
Utilities Clothes dryer, Dishwasher, Microwave, Washing machine
Rooms 3 bedrooms, 2 bathrooms of which 2 Family bathrooms
Furniture Single beds (4), Double beds (1), Dining seats for 6, Lounge seats for 6
Other Linen provided, Towels provided
Outdoors Private garden

The Devon region

Colyton

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4 reviews Good 3/5

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Review 1-4 of 4

17 Oct 2014

4/5

"An enjoyable week spent in 60 acres of splendid countryside."

My Wife and I accompanied by our well behaved Springer arrived in this secluded spot in an area of quite outstanding natural beauty. From the cottage and around the golf course we enjoyed breathtakin… More

14 Oct 2014

1/5

"Unacceptable and worst holiday cottage we ever stayed in."

Unfortunately we booked Walnut Tree Cottage for two weeks, and even though we arrived two weeks after the previous guest had left early due to the wet carpet and damp in the downstairs bedroom this is… More

A complete deception we suggest. These people were not holidaymakers. They did not want to be with us.They arrived in a terrible mood because they'd had to book our accommodation at pretty much the last minute, owing to the fact that their new home that they were expecting and looking forward to moving into, was not ready for them.

Worse was the fact that it was obvious to us that it was totally the wrong location for them, because the gentleman was a businessman from Exeter,and worse still, for some strange reason the reception for his phone was very bad, to the point of being unusable.

No one else in 10 years has previously expressed the same problem, but for a businessman to be without proper communication for a two week period, would have been extremely difficult.

Having realised what a bad mistake they had made, and that two weeks without a phone, and having a substantial commute every day, was not on, we suggest they simply looked for a pretext in which to only have to stay for a week, and to try and get a refund for their second week.

That pretext wasn't difficult to find, because owing to a previous family having caused a lot of damage, resulting in a flood inside and outside a lower bedroom, there was some bad staining on the floor, which we could of course do nothing about in the middle of the season.

They came to us saying that there was still some dampness, but as the repair and rectification had been made some two weeks earlier, we simply did not agree with their assessment.

Nevertheless, because we wanted them to be happy, we did not argue with them, and simply offered them a very nice alternative bedroom, with mainly new bedding.

Normally this would have been the end of the matter, but it was what came next that was so extraordinary, and exposed the real reason for their complaint.

They had told us that the original bedroom was too damp for their son to sleep in. And yet once we'd sorted out a small problem with a bleeping smoke detector, near to the new bedroom, thus arriving at the perfect solution to their 'presenting' problem, they then astonished us by moving their son back to the bedroom that they said was unsuitable for him to sleep in!

It took us a little while to work out what was going on, and then we realised.

They needed to have a problem, in order to provide justification for asking for a refund for the second week's accommodation, they having arranged to move to a more suitable location.

Yes, they could move, but the only way that they could ask for a refund, was to try to find something amiss.

Just as long as the bleep near the new bedroom existed, they were alright, and had justification, but as soon as it was going to be rectified next morning, they no longer had a reason to complain, and moved their son back to the room that they said was unacceptable, in order that they could still have their problem!
They said that it needed a certain type of fire to dry out the dampness, so we immediately went out and bought one - and then they didn't use it. Had they done so of course, even if there had been a problem, it would have almost immediately have rectified it's self, but of course that wouldn't have suited them.

They complained of a musty smell, so we immediately provided an air freshener, but again they didn't use it. They needed a continuing problem.

They complained about the television, and yet even though we stood side-by-side with them, watching a perfect picture, we still offered to get them a replacement set. Guess what, they didn't take up our offer.

There was at any rate a fire in the 'offending' bedroom, and so we decided one morning, when they had just gone out,to see if it was on. It wasn't of course.

We subsequently challenged them about this, and said that we simply didn't believe that they wanted any problems to be resolved, in order that they could always have a problem to provide some justification for their refund request.

Having complained about a musty smell, we would have expected that at least a window would have been left a little open, but no, the windows were tightly closed. They tried to persuade us subsequently that this was because of burglars(in the middle of the countryside!) Difficult to understand therefore why there was another window that had been left open.

We were then given what we saw to be a cock and bull story, that the wife had turned the fire out before going out, in order that there wouldn't be any fire risk. They hadn't turned anything else out of course, and certainly not a similar fan heater in the lounge.

Had it been turned out as we were told, just before they went out, which in turn was just before we went to have a look, it would still have been hot, or as a minimum warm. What did we find – it was stone cold.

They then came up with the extraordinary idea that their son might have been at risk from a strange man. Who on earth did they expect would believe that.

We are acquainted for the first time, in their review, with the fact that there were apparently nails all over the floor. Had that been the case, why did'nt they mention that to us at the time, because it would have been easy to put right, and their complaint would then have disappeared.

In summary, they needed their problem, in order to justify their refund request. They certainly didn't want any so-called problem to be put right, and rejected every attempt that we made to do so.

They threatened to take us to Court, but of course that has not happened, because they well know how badly they would get on, having to try and explain why it was that they rejected ever attempt to satisfy them.

The inference that we experienced, was that if we would just give them a refund, the whole matter could be forgotten. Well we are not prepared to give in to what we perceived as blackmail.

The learning for us is to never again take people who simply don't want to be here. It was not an enjoyable experience for us. We would rather have people who will enjoy our beautiful situation, with the golf course as a bonus.

8 Sep 2014

1/5

"Awful!"

We were so disappointed with our experience at this cottage that we left early! The location is undeniably wonderful and the scenery is beautiful but the cottage itself is a million miles away from th… More

This review is extremely unreasonable, inaccurate, and we suggest calculated to mislead.
If a complaint is sent to a third party, rather than directing it in a straightforward manner to the people about whom the complaint is being made, it is very common that all sorts of inaccuracies, falsehoods, and misleading statements, are made in the belief that they will not be able to be challenged.
Sadly that is not the case at all, and everything except one item IS being challenged.
The one point that cannot possibly be challenged is the fact that due to damage caused by a previous group, there was a wet area both outside and inside a lower bedroom. It wasn't as if we could have done anything to warn our guests, because as we're sure will be appreciated, with only a few hours between departures and arrivals, we only had three hours warning ourselves.
Nevertheless it is certainly very upsetting to arrive and find an area of wetness, and we are in no way suggesting otherwise.
However, as with most hotels, we have a plan B in reserve in case of some unforeseen event, in the form of extra accommodation if needed.This was offered, but not taken up.
So having acknowledged that there was indeed a wet area, not our fault, perhaps we could be allowed to demonstrate just how the remainder of this review is so inappropriate.
A comment was made that was intended to give the impression that things were so bad that the guests had no alternative but to leave early.
So what was the truth. The truth was that they left later on the Friday, rather than on the Saturday morning, as so many of our guests do, to avoid the returning holiday traffic on the Saturday. Our lovely guests who have been with us this week, have done precisely the same.
We are sure it can be seen what a greatly misleading statement has been made, because if indeed everything was so bad that they needed to leave early, they would have left earlier in the week, and certainly not later on the Friday.
May we give another example. If one reads the reference to the golf, which although it is carefully worded, it gives the impression that golf was of only minor interest, and just two people played for just one morning.
So what was the truth. The truth is that we observed them playing certainly on three or four days and there were at least four of them who played.
This illustrates very well the point that people can say something to a third party with the hope of getting away with it, that they could not possibly say to our face.
Had the lady who wrote this, who incidentally appeared to be a complete non-golfer, made this point to us directly, we would have reminded her of just one of the occasions when we were mowing the course, and the whole group played past.
Let us take another. We are told that the door was broken. What is the truth. The truth is that the door wasn't broken, and indeed if it had been, they would have been unable to get to the steps which were also the subject of this rather extraordinary complaint.
Firstly, no one in 10 years has ever made a complaint about the steps before. But secondly, the writer seems to have 'forgotten' to mention that one doesn't have to go down the steps, one can go down a parallel slope instead. Very misleading and a little mischievous we would suggest.
Then we have the assertion that our dog did his business on these steps.
Our dog is a very large dog, and just apart from the fact that we know from three years watching him, where he tends to do his business, and that he has never done his business on the steps before, we don't think it would be physically possible for him to do so, even if he wanted to. He is simply too large to be able to perch precariously on a step. This is utterly illogical.
So how did this mess get there, a mess that incidentally was not reported to us at the time. Could it possibly have been the little dog that they brought themselves?
Even if it were true, one cannot say nothing at the time, and then complain about it afterwards, when the owner has no opportunity to put the matter right. It is extremely unreasonable to complain afterwards, if there was something that was not known, because it had not been reported at the time.
As for hot water, all we can say is that when we went into the cottage halfway through the week and turned on the tap, hey presto, out came hot water.
As for the nonsense of children having to play in the middle of blackberry bushes, we don't think this needs very much comment. They were not in a town, they were in the country. We do not have a townhouse with a small garden front and back, we are in the country with a 50 acre estate. Blackberries grow in the country, and most of our guests delight in going blackberrying.
There is however one complaint which they did make at the time which doesn't appear in the review, and that is that we were told that the washing up machine was not working. We imagine the reason that it doesn't appear in the review, is that they must have subsequently realised that it needed to be turned on!
We are very lucky, in that having the delightful cottage that the previous review has confirmed, and having this very special feature of a private 18-hole golf course, we do get guests returning to us time and time again. One of our families has been to this cottage on 13 different occasions, and there are guests who have been to our other cottage on between 15 to 20 occasions. Both we and they have simply lost count.

9 Aug 2014

5/5

"Stunning cottage, in a beautiful area, could not of asked for more!!!!"

We stayed in the cottage as a family of 5 adults 1 child and a baby, and we can all say it was epic, a truly beautiful cottage with what I can only describe as a magical garden, the golf course was an… More

Review 1-4 of 4

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Chris R.

93% Response rate

Calendar last updated:02 Sep 2014

Based in United Kingdom

Languages spoken
  • English

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