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Why am I not receiving enquiries?

We recommend doing a few basic checks to work out what the problem is:
  • Is your email address correct? Go to Account to check your contact details.
  • Is there plenty of space in the inbox of your email account?
  • Are our emails going to your spam or junk folder? Search your folder to see.
  • Add a rule in your email account to mark all emails ending in as safe.
  • Do you have a Gmail or Googlemail account? Click on the Updates tab to view email enquiries from Holiday Lettings.
If all of the above is correct, send yourself a test enquiry via the contact form on your advert. If you don’t receive that enquiry within a couple of hours, please contact us and we’ll investigate the problem for you.
Remember, you can also check what enquiries you’ve received from the Inbox in your account.
Please note: internet service providers sometimes delay emails by a few hours.

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