How do I contact the property owner/manager?The owner/manager of the property should provide their contact details when you make your booking. Some advertisers provide the number for their local representative or a property manager for their guests to call in case of problems.
If you don’t have their contact details:
- Check any emails you’ve received from the owner/manager
- If you booked online, see your booking confirmation email (their phone number should be listed here)
- See the property’s advert on site: search by the Home ID mentioned in your emails
If you’re still having problems contacting the advertiser, get in touch with us and we will look into this for you.