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How do I contact the property owner/manager?

The owner/manager of the property should provide their contact details when you make your booking. Some advertisers provide the number for their local representative or a property manager for their guests to call in case of problems.
If you don’t have their contact details:
  • Check any emails you’ve received from the owner/manager
  • If you booked online, see your booking confirmation email (their phone number should be listed here)
  • See the property’s advert on site: search by the Home ID mentioned in your emails
You can also try emailing the advertiser through the contact form on their advert. Always check your spam folder in case they’ve already responded.
If you’re still having problems contacting the advertiser, get in touch with us and we will look into this for you.

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