How to video guides

Need to know how to add extra photos? Update your calendar? Send a quote? Well, you’ve come to the right place. We’ll be adding new video guides all the time so keep checking back.

Responding to enquiries with a quote

Setting and updating prices

Updating availability

 

24 thoughts on “How to video guides

  1. Nick

    I want to import “Reviews” from other websites to Holiday lettings – How do I do it? Also, we have two reviews on TripAdvisor & only one in Holiday Lettings – How can this be?

    Reply
    1. Kate Post author

      Hi Nick. Take a look at our FAQ which answers your question and offers more info: http://help.holidaylettings.co.uk/faq/view/How-do-I-transfer-reviews-to-my-Holiday-Lettings-listing With regards to your current reviews, please contact us here: http://help.holidaylettings.co.uk/contact_form so we can take a look into this for you. Many thanks.

      Reply
  2. Stephen yuong

    For the price setting, there is NO Ringgit Malaysia ( MYR ) in the list, but i only sell my property rental in Ringgit Malaysia, if I choose USD or other currency , I need to update the price when there is changes in USD currency or other currency. Thank You Rgds Stephen Yuong

    Reply
    1. Kate Post author

      Hi Stephen. Thank you for your comments on this. It would be very difficult to include every currency so we’ve tried to include the most popular ones. However, we will pass on your feedback. Many thanks.

      Reply
  3. Bibollet

    Hello, I am new on Holidays letting. I have a trouble about paiement. Since 10 NOV, the paiement of a reservation had not complet why ?

    Reply
    1. Kate Post author

      Hello. Please contact us here: http://help.holidaylettings.co.uk/contact_form along with the booking reference number and we can take a look into this for you. Thanks.

      Reply
  4. HEDI

    je n’ai pas pu mettre le prix pour etablir un devis il dit que le prix doit etre superieur à 0€ ce qu’est fait il s’agit certainement d’un bug car j’ai essayé avec plusieurs ordinateur

    Reply
    1. Kate Post author

      Hi Hedi. Please contact us here: http://help.holidaylettings.co.uk/contact_form and we can look into this for you. Many thanks.

      Reply
  5. Samantha

    happens to me that accepting requests for reservations, and sending a quote, which then expires and do not take my house, the calendar does not allow me to cancel those dates put on the quote expired, how can I do

    Reply
    1. Kate Post author

      Hi Samantha. Please contact us here: http://help.holidaylettings.co.uk/contact_form and we can look into this for you. Many thanks.

      Reply
  6. Marc Fischer

    Many years ago, I subscribed to the website option. Today, I cannot access my website anymore. Has anything changed, without me being notified?

    Reply
    1. Kate Post author

      Hi Marc. Please contact us here: http://help.holidaylettings.co.uk/contact_form and we can look into this for you. Many thanks.

      Reply
  7. anthony

    I made an error in the postal code and my ad is published with this error. The apartment is not in the right area. When I go to the change locality section, it is impossible to change the ZIP code …. How can I do? Thank you for your help

    Reply
  8. loredana

    I would like to sync my calendar with other sites where I advertise my property. When I copy the URL in it says not valid URL. The same URL I used on other website and it worked. Why can’t I do it on holiday lettings? Thanks for the help Loredana

    Reply
    1. Kate Post author

      Hi Loredana. Please contact our customer services team who will be happy to help you with this: http://help.holidaylettings.co.uk/faq/view/How-do-I-contact-Holiday-Lettings

      Reply
  9. John McColgan

    Hi My calendar was automatically updated when an enquiry was made. The booking didn’t happen but now I cannot amend the calendar…and I have a new client requesting these dates, BUT he is being told they are not available ??? Thanks John

    Reply
    1. Kate Harries Post author

      Hi John. It sounds like there may be a technical problem there. Please contact our customer services team who can look into this for you: http://help.holidaylettings.co.uk/faq/view/How-do-I-contact-Holiday-Lettings Thanks, Kate at Holiday Lettings

      Reply
  10. Monica Bortot

    Owner id 1104840 Warrenti deposit rules Abbiamo appena ospitato dei clienti spagnoli prenotazione n BR4409695 i quali mi hanno danneggiato un mobile a serrandina in legno del valore di circa 400€ , desidererei sapere cosa devo fare per essere risarcita del danno e come eventualmente trattenere la cauzione a voi versata . In attesa di una vostra risposta porgo distinti saluti. Monica Bortot

    Reply
    1. Kate Harries Post author

      Hi Monica. Please contact our customer services team who can speak to you in Italian and will be happy to help: http://help.holidaylettings.co.uk/faq/view/How-do-I-contact-Holiday-Lettings

      Reply
  11. Maria Moschou

    I would like to change my free listing with Advertiser ID 658208 The Blue Sea villa (1325849) to an annual listing. How do I do it?

    Reply
    1. Kate Humphrey Post author

      Hi Maria. You’ll need to contact the team here at Holiday Lettings to make the switch. Please take a look at our FAQ: http://help.holidaylettings.co.uk/faq/view/How-do-I-switch-from-an-annual-listing-to-a-free-listing-and-vice-versa Thanks, Kate at Holiday Lettings

      Reply
  12. Lynn

    How can I see the total price with and without the booking fee as I could on the old layout? How do I change my damage deposit for different properties if they are all under the same account number? Also the optional extras need to be differentiated but they are the same on the system. We don’t want beach towels as an option for our Yorkshire Dales cottage but we do for our Marbella apartment.

    Reply
    1. Kate Humphrey Post author

      Hi Lynn. You can see the total price with and without the booking fee if you go to Bookings > View your bookings. You can change the preferences you’re referring to by going to Bookings > Update booking settings and then choose the advert you want to update from the drop down menu. That way, you can have separate preferences for each home. If you’re still not able to change any of this, please do contact our customer services team in case there is a technical glitch. Kate at Holiday Lettings.

      Reply

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