Tag Archives: tripadvisor

How TripAdvisor reviews work

How TripAdvisor reviews workThere’s no better way of tempting a traveller to book than showing them reviews from happy guests who’ve stayed at your place. You may already know how to collect reviews, but here’s a bit more about how the reviews process works from start to finish.

  1. Your guest can write a review via your Holiday Lettings or TripAdvisor advert. When they click on the button to write a review, they’ll be taken to a form on TripAdvisor.

TripAdvisor Certificate of Excellence

Print_Logo_COE2014_en_US2014 is the first year that holiday rental properties have been included in the TripAdvisor Certificate of Excellence awards. And it’s all in recognition of your hard work.

The results are in for the cream of the crop, so congratulations to all of you who won – you’ve provided consistently excellent holiday experiences for guests over the past year. Take a look at our champions.

Winners will see a ‘Certificate of Excellence 2014’ stamp on their TripAdvisor and Holiday Lettings listings. You can see an example on Greenbank’s advert, one of our fantastic Yorkshire winners. Here’s proud owner Linda.

Collect reviews with our email template

If you have time, it’s worthwhile sending a personalised email to all of your guests on the day after check-out. Many of our advertisers tell us that they have the biggest uptake when requesting reviews this way because the email comes directly from you and they’ll probably recognise your email address. As an example, you could write something like:

Dear [insert guest's name here],

Thank you for staying at our home in [location here]. It was lovely to accommodate you and we do hope you enjoyed your stay.

How to collect TripAdvisor reviews (and boost bookings!)

TripAdvisor reviewsWe all love to know what other people think. When we’re making a decision on where to stay, hearing from previous guests can really sway our choice and:

  • Give real insight into a stay at your property
  • Boost guests’ trust and confidence, increasing your chances of securing a booking
  • Push your ad up the search rankings when guests are sorting their results by ‘number of reviews’.
  • Improve guests’ experiences by helping you to make changes to your offering

To get guest reviews on your ad, we’ve got all the info you need:

How to collect reviews

Using blogs to market your holiday home

A blog is a form of online diary (originating from web log). Think about having your own blog where you can prominently display your quicklink and document your experiences as a holiday home owner.

You don’t have to be a computer expert – there are plenty of templates available on the internet, such as Blogger and WordPress. All you need to do is think of a name and create your content.

Guest reviews – how many do you have?

review

Collecting reviews from people who have stayed at your place is one of the best ways to promote it to future guests. Some guests may leave a review on your advert without any prompting from you, but actively encouraging feedback from all guests can be really valuable for your business. Reviews are an unrivalled marketing tool and they’ll also give you ideas to improve the holiday experience for your guests.