Tag Archives: help

Finding answers to your questions

New Help section: answers to your questionsIf you’re wondering how to update your prices, respond to reviews, manage your bookings and everything else in between, there’s a wealth of information just a few clicks away. Here’s where to find it:

Frequently asked questions. We’ve categorised frequently asked questions on the left hand side of the page. Simply open the category to find more common questions on that topic. If you’re looking for something specific, for example how to send a quote, use the search box to type in the key word ‘quote’. You’ll then see a list of all related questions.

Keep a look out for more info and links at the bottom of each question.

Videos. Our handy video guides show you around sections of your account. You can play and rewind as much as you need to and the video will show you exactly where to click to complete a task.

Blog. The Owners/Managers area is the place to go for tons of advice and information on letting out your home and advertising with us. We add new posts every week so bookmark it and keep checking back for all the latest news. As with the frequently asked questions, the search box is an easy way to find help and advice on what you’re looking for. Try searching for ‘photos’ to see what we mean.

Take a tutorial. Your Holiday Lettings owner account now comes with useful tutorials to help you complete tasks.

They’re a bit different from standard user guides. Simply select the topic you’d like help with and the tutorial will take you through the steps on screen, telling you where to click and explaining the process with handy notes as you go.

1 Log in to your account dashboard.

2 Click the blue Help topics box (top right on your screen) and choose a topic.

3 Clear instructions will guide you through each step.

Contact us. If you’re really stumped, contact the team along with your advertiser ID and we’ll be happy to help.

Useful links

Frequently asked questions

Video guides

Account log in page