Online security checklist

Occurrences of fraud on our website are extremely rare, but it’s important to be aware of the risks. The last thing you want is a fraudster (or ‘hacker’) accessing your email account, posing as you and requesting payment from your guests.

So it’s vital to watch out for warning signs of phishing attacks and put some simple security measures in place. Use our security checklist to keep your online accounts safe.

  1. Find out about phishing
  2. Look for signs of a fake enquiry
  3. Protect your email account
  4. Log in to Holiday Lettings regularly

New look Inbox

The art of conversation is important, especially when it comes to securing bookings for your holiday home. Responding quickly can often be the difference between securing a booking or having empty weeks. That’s why we’ve reorganised and highlighted the important bits of your Inbox to make it work even more like a well-oiled machine.

Read on to find out about the new features and log in to see them for yourself.

Easier to view on mobile phones

The new Inbox has been simplified so it works much better on all devices, but especially if you’re using our mobile app.

Your new look Inbox

6 holiday homes with hot tubs

There’s nothing like a good soak in the tub to clear the mind and sooth aching muscles. While most of us aren’t lucky enough to have a hot tub sitting in our garden, on holidaylettings.co.uk you’ll find 100s of cottages, lodges and apartments with hot tubs up for grabs.

To kick off your search, here are some fabulous holiday homes with hot tubs.

Where:  Andalucia, Spain

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Top-5 Happiest Countries in the world

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The latest World Happiness Report (2013) has declared Denmark the happiest country in the world, followed by Norway, Switzerland, Netherlands and Sweden (in that order).

Within the last calendar year, I have been lucky enough to travel to all 5 of these countries. At the time, I didn’t know the “official record” that these were the happiest countries in the world. But looking back, it makes perfect sense.

Each and every country is so welcoming that I never wanted to leave. The people are extremely friendly, the economy seems to be just right, and the positive vibes in the air are just too good to be true.

Help managing cancellations (annual listings)

It’s unfortunate, but sometimes things get in the way to scupper holiday plans and you, or your guest, might have to cancel. If you do, it’s vital that you have a plan in place to make it as pleasant as it possibly can be. After all, your guest might have been looking forward to their stay at your place for weeks!

Read our top tips to help make cancellations as smooth as possible:

  1. Always provide a booking contract that will ensure you and your guest are on the same page should either of you need to cancel. You can use our sample booking contract as a starting point.

Help managing cancellations (free listings)

calendarIt’s unfortunate, but sometimes things get in the way to scupper holiday plans and you, or your guest, might have to cancel. If you do, it’s vital that you have a plan in place to make it as pleasant as it possibly can be. After all, your guest might have been looking forward to their stay at your place for weeks!

Read our top tips to help make cancellations as smooth as possible:

  1. If you or your guest needs to cancel, your chosen cancellation policy will kick in so make sure you’re happy with the one you’ve selected. You can change your cancellation policy for future stays from your Dashboard by going to Bookings > Update booking settings > Policies.

How to video guides

Need to know how to add extra photos? Update your calendar? Send a quote? Well, you’ve come to the right place. We’ll be adding new video guides all the time so keep checking back.

Responding to enquiries with a quote

Setting and updating prices

Updating availability

 

Must try foods from around the world (Part-1)

When travelling to a foreign country, you may be eager to see the iconic sights and shop for the perfect souvenir. When it is time to take a break and refuel, don’t go for the familiar or fast food, check out some of the unique foods and try something new. Here are a few tasty samplings of must try foods from around the world recommended by Linda of Tripping Blonde

BELGIUM – Mussels and Waffles

When sampling some of Belgium’s best food, you probably should leave the calorie counter at home. After all, you are on vacation, so why not indulge in the best waffles, mussels, fries, chocolate and beer you will ever have. Go for it!

Six Tips You Need to Know for Your First Family Holiday

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Having a baby doesn’t mean that you can’t have a holiday. In fact, it’s a great excuse to go away for a week of fun with your extended family. Hiring a big chateau or cottage, or perhaps a pretty villa, is a great way for your little ones to enjoy some quality time with their grandparents, cousins and other family members. Plus with a variety of babysitters at your disposal, it means that you’re bound to get at least one night off to enjoy some time with your other half!
Picking a destination and where to stay requires a bit of consideration though, so think about the following:

Collect reviews with our email template

If you have time, it’s worthwhile sending a personalised email to all of your guests on the day after check-out. Many of our advertisers tell us that they have the biggest uptake when requesting reviews this way because the email comes directly from you and they’ll probably recognise your email address. As an example, you could write something like:

Dear [insert guest's name here],

Thank you for staying at our home in [location here]. It was lovely to accommodate you and we do hope you enjoyed your stay.