Category Archives: Letting advice

Response rate: time for 24 hours

Response rate calculation is now 24 hoursGetting in there quick is so important when it comes to booking enquiries – replying promptly not only helps guests with their holiday planning, it also boosts your bookings. With this in mind, we’ve changed the way we calculate response rates.

From now on, when we’re working out your response rate we’re only looking at replies within 24 hours. So, if you reply after 24 hours this won’t count towards your all-important response rate percentage.

Why 24 hours?

#1 A plus for owners

This is the most compelling factor for the change. As you can see from the graph below, quick replies clearly get more bookings. And what’s more, if you reply within 6 hours your booking opportunities double!

Marketing your holiday let around French public holidays

Market your place as a treat for French travellersWith around 10 public holidays in France each year, there are many peak times when French travellers are looking for a short break or long weekend away.

Arranging your calendar around the French public holidays will widen the appeal of your holiday let (read on to find out more). And if you have a place in France, you can even encourage guests to come and be part of the festivities.

When you advertise with Holiday Lettings, your listing will be translated into French and seen by thousands more travellers on It’s well worth taking the time to market your place to guests in other countries – also see our advice for the Spanish public holidays.

How to be a Holiday Lettings host

What makes a great Holiday Lettings host? Providing fantastic holidays will get guests coming back for more and spreading the word. But how do you get started and what are the best ways to grow your business?

We take a look at the crucial things to do when starting your holiday lettings business. Find out how to perfect your home, protect your business and your guests, and the best ways of marketing your place so the bookings keep on rolling in.

How to be a Holiday Lettings host

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Marketing your holiday let around Spanish public holidays

Attract Spanish holidaymakersSpain has more public holidays than most other European countries: 14 national, regional and local holidays are celebrated each year. And as the Spanish are big fans of turning a public holiday into a short break, their busy calendar creates some fantastic opportunities for marketing your holiday let.

When you advertise with Holiday Lettings, your place will also be seen by thousands of Spanish travellers on (among others). So it’s well worth taking the time to widen it’s appeal (also see our tips for the French public holidays).

Spanish public holidays in 2014-15

  • Thursday 17 April: Maundy Thursday (not all regions)

What does it cost to stay at your holiday home next Christmas?

Is that the million dollar question when a guest looks at your listing? We really hope it isn’t!

Whether a prospective guest wants to stay next August, December or Easter 2015, they need prices to be able to book. Displaying prices well into the future matters because…
- Guests who want to book quickly can send booking requests and pre-authorise payment for their requested dates, but only if prices have been entered for those dates
- Guests don’t want to have to ask how much it costs to stay (and neither should they have to!)
- You don’t want to handle unnecessary enquiries (and neither should you need to)

Update to capital gains tax in France

Get up to date with capital gains tax

Thinking about selling your French holiday home? If so, make sure you’re up to date with the new capital gains tax rules first.

From this autumn, the tax is being applied to property sales of second homes in France unless you’ve owned your place for 22 years or more (reduced from 30 years).

There’s no change to the period of exemption from social charges – if you’ve owned your second home for 30 years, social charges don’t apply.

Supplementary capital gains tax, meanwhile, will continue to apply on gains over €50,000 (£41,943).

Five easy ways to refresh your listing before peak booking season

Refresh your listing to maximise your bookings

With Christmas fast approaching and peak booking season just around the corner, now’s the perfect time to update your advert.

Here are our five top tips to get you started, but what are yours? Please share them with us by posting a comment at the bottom of this post.

1) Make your summary stand out from the crowd
Your summary is what appears on our search results pages. It’s there to draw guests in and encourage them to click through to your main advert listing, so you might want to re-work it. Highlight any unique selling points, particularly seasonal ones, and remember that to boost the possibilities of your property appearing in search engine rankings, you should keep the text and captions in your ad factual rather than descriptive.

New on TripAdvisor: booking requests

Great news: guests are now able to make booking requests for Holiday Lettings properties through and!

TripAdvisor’s huge audience will now find it even easier to book properties listed with us – and there’s no extra admin if you’ve got a listing.

Take secure bookings through TripAdvisorOwners will still receive all requests direct to their Holiday Lettings Inbox – just log in and accept the request to confirm the booking.

How it works:

  • A potential guest finds a property they like on TripAdvisor
  • Enters their dates of stay and pre-authorises their payment

Market your ski property: 4 easy tips

Marketing your ski propertyIf you’re the lucky owner of a ski property in a stunning location, read our tips for attracting more snowsports-mad guests in ski season with just a few updates to your listing.

To make these changes to your Holiday Lettings listing, log in to your account and go to Properties.

Tip #1 Organise your gallery

When it comes to skiing, exterior shots are essential for inspiring outdoorsy types.

  • Show a snowy outdoor shot, pistes and mountain views – particularly if they’re taken from the property itself. Add helpful info to your captions, such as ‘View of Mont Blanc from the master bedroom’.

Bigger photos make for better listings

Bigger photos equal better listings

Your new-look listing gives you room for bigger photos, so you can really show off your home and clinch fast bookings from impressed guests.

We’ve resized all images where possible so that they fit the new design. But if any of your photos look a bit grainy or are simply much smaller than they should be, you can upload larger ones with a higher resolution to make the best use of the space available.

Take a quick look at your ad on the site. If any of your pictures don’t look quite right, you can simply delete them and replace if necessary.