Category Archives: Letting advice

Calendar sync is now live: less admin, more bookings

calendar-imageWe’ve added a new calendar syncing feature to make it easier for you to keep your calendar updated and ready for bookings.

Calendar sync automatically imports updates to your Holiday Lettings calendar from other calendars. This will also automatically update your TripAdvisor calendar.

You can sync your Holiday Lettings and TripAdvisor calendars with HomeAway, Google, Airbnb, Yahoo and any other calendar that uses iCal technology.

(Please note: your Holiday Lettings and TripAdvisor calendars won’t push out updates – only import them.)

More about how calendar sync works

How TripAdvisor reviews work

How TripAdvisor reviews workThere’s no better way of tempting a traveller to book than showing them reviews from happy guests who’ve stayed at your place. You may already know how to collect reviews, but here’s a bit more about how the reviews process works from start to finish.

  1. Your guest can write a review via your Holiday Lettings or TripAdvisor advert. When they click on the button to write a review, they’ll be taken to a form on TripAdvisor.

How romantic is your place?

Romantic escapesAh, l’amour! Your home doesn’t have to be in “Pair-ee” for your guests to get that warm, fuzzy feeling on holiday. With honeymoons, anniversaries, birthdays and even ‘babymoons’ giving couples a reason to book a stay away, it’s well worth knowing how to get them to choose your home for their romantic escape.

  • Did you know that you can display up to three different price tables on your advert for different group sizes? Even if you normally accept larger groups of four or six, consider adding a price table for two so couples can book. Log in and go to Properties > Update prices to add new tables.

TripAdvisor Certificate of Excellence

Print_Logo_COE2014_en_US2014 is the first year that holiday rental properties have been included in the TripAdvisor Certificate of Excellence awards. And it’s all in recognition of your hard work.

The results are in for the cream of the crop, so congratulations to all of you who won – you’ve provided consistently excellent holiday experiences for guests over the past year. Take a look at our champions.

Winners will see a ‘Certificate of Excellence 2014’ stamp on their TripAdvisor and Holiday Lettings listings. You can see an example on Greenbank’s advert, one of our fantastic Yorkshire winners. Here’s proud owner Linda.

Why updating your calendar is the key to securing bookings

Keep your up to date to avoid disappointing travellersEvery week, we’re contacted by travellers who’ve found their perfect place to book but are worried about the accuracy of the availability calendar. And who can blame them? Booking a holiday is one of the biggest commitments of time and expense people make each year so it’s no surprise that your potential guests want to feel confident that everything is present and correct before booking.

If they can see that the calendar hasn’t been looked at for several weeks, it also raises a question about when the advert was last maintained and no one wants to book a place that has out of date info.

Do you know your audience?

From intrepid walkers to loved-up couples, there are many different types of traveller out there, all with their own specific needs. We’ve identified the most common groups to get you thinking about your audience, how you can accommodate them and how to encourage them to book with you, whatever your property type and season.

How romantic is your place?Romantic escapes for couples

Did you know that you can display up to three different price tables on your advert for different group sizes? Even if you normally accept larger groups of four or six, adding a price table for two can increase your bookings. Log in and go to Properties > Update prices to add new tables.

Online security checklist

Occurrences of fraud on our website are extremely rare, but it’s important to be aware of the risks. The last thing you want is a fraudster (or ‘hacker’) accessing your email account, posing as you and requesting payment from your guests.

So it’s vital to watch out for warning signs of phishing attacks and put some simple security measures in place. Use our security checklist to keep your online accounts safe.

  1. Find out about phishing
  2. Look for signs of a fake enquiry
  3. Protect your email account
  4. Log in to Holiday Lettings regularly