We’ve listened to your feedback and have changed the way quotes work. Gone are the days when a quote would reserve dates in your calendar. From 9 December 2014, when you send a quote the dates will still be available for other guests to enquire and book.
So sending quotes has become a much more valuable way of pulling in bookings for your holiday home. And especially because travellers have told us they want quotes so they have a chance to pay.
A new sense of urgency
There’s no more missing out on bookings if a guest is biding their time and then decides not to book. Guests must act fast to grab the holiday dates they want. It should make getting your calendar filled up a much smoother process.
Plus, you can send more than one quote for the same holiday dates – the traveller who pays the fastest gets the booking.
Booking requests stay the same
The only time your calendar is marked as reserved is when a traveller sends a booking request. This is because they’ve provisionally paid and are just waiting for you to accept.
Wondering who gets the booking if two travellers want to book the same dates? Here’s a little run through of how it works:
Let’s say that Michael sends a booking request, but you’ve already sent Jean a quote for the same dates.
If you accept Michael’s booking request first, his payment will be processed and the booking is his.
But if Jean pays the quote before you’ve had chance to respond to Michael’s booking request, her payment goes through and Michael’s request will be declined.
More quotes = more bookings
Quotes are a fantastic way of encouraging guests to book. Create a quote from scratch by going to Bookings > Create a quote in your account, or see our video guide on how to respond to enquiries with a quote.
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